B - Production Support » Maybank Support » Maybank RCAS Support

December 09, 2021

15:09 Support #12638 (Pending Customer Feedback): [SCP ID :##6046##] : Unable to reset pwd for User: 00...

Hi Zahir,
According to the log file, I found the null pointer exception on USER_STATE data in database table TB_A... Ngoh Chee Onn

November 30, 2021

11:34 Support #12638 (Closed - End of life cycle): [SCP ID :##6046##] : Unable to reset pwd for User: 0...

Hi,
Kindly attend below request:-
As spoken, we are hitting error when reset password for userid = 00093109 from ... Zahir Abd Latif

November 19, 2021

14:51 Support #12554: [SCP ID :##6022##] : Password expiry changes - 60 to 90 days - Post production v...

Hi All,
Here are the finding and solution provided to customer, pending customer to feedback on the solution.
... Ngoh Chee Onn

November 11, 2021

13:46 Support #12595 (Work Completed-End life cycle): [SCP ID :##6026##] : RCMS Tech Upgrade - Unable t...

Test and verified by Customer, issues resolved. Ngoh Chee Onn

13:46 Support #12596 (Work Completed-End life cycle): [SCP ID :##6027##] : RCMS Tech Upgrade - Verify t...

Test and verified by Customer, issues resolved. Ngoh Chee Onn

12:48 Support #12595 (Pending Customer Feedback): [SCP ID :##6026##] : RCMS Tech Upgrade - Unable to sy...

Hi Akmal,
Issue resolved once customer updated the Vasco library into Websphere java folder. Pending customer to t... Ngoh Chee Onn

12:47 Support #12596 (Pending Customer Feedback): [SCP ID :##6027##] : RCMS Tech Upgrade - Verify token...

Hi Akmal,
Issue resolved once customer updated the Vasco library into Websphere java folder. Pending customer to t... Ngoh Chee Onn

09:48 Support #12596 (Work Completed-End life cycle): [SCP ID :##6027##] : RCMS Tech Upgrade - Verify t...

Hi Chee Onn,
Kindly attend below request.... Nurul Akmal

09:41 Support #12595 (Work Completed-End life cycle): [SCP ID :##6026##] : RCMS Tech Upgrade - Unable t...

Hi Chee Onn,
Kindly assist below request.... Nurul Akmal