Activity
From July 08, 2023 to August 06, 2023
July 31, 2023
- 16:42 Support #13576: [SCP ID :##6737##] : M2E PRODUCT SUPPORT Temporary Password Not Received | Reset ...
- Hi Zahir,
Same issue with SCP ID :##6746##. Please refer below for the root cause and resolution.
*Root Cause:*... - 16:36 Support #13276 (Work Completed-End life cycle): [SCP ID :##6477##] : RCMS Mobile & Soft Token
- Hi Zahir,
Please proceed to close this case while this case only created for the file transfer within Maybank and ... - 16:34 Support #13570 (Work Completed-End life cycle): [SCP ID :##6729##] : Password reset through SMS
- Hi Zahir,
You may proceed to closed this case as this issue causing by the RCMS system still having pending approv... - 10:44 Support #13583 (Closed - End of life cycle): [SCP ID :##6746##] : RE: URGENT: M2E PRODUCT SUPPO...
- Hi,
Kindly attend below request:-
Initial login credentials were not received by the users. Thus, we need to requ...
July 24, 2023
- 12:17 Support #13576 (Pending Customer Feedback): [SCP ID :##6737##] : M2E PRODUCT SUPPORT Temporary Pa...
- Please refer below for the finding for the user PHPBIN6A
- The password email successfully sent to the user on 7/7/2...
July 14, 2023
- 16:22 Support #13572 (Closed - End of life cycle): [SCP ID :##6732##] : RCMS V20 Soft token : Beta Test...
- Issue closed in SCP.
July 13, 2023
- 00:59 Support #13576 (Closed - End of life cycle): [SCP ID :##6737##] : M2E PRODUCT SUPPORT Temporary P...
- Hi,
Kindly attend below request:-
Request to check and confirm whether we did send temporary password email to t... - 17:50 Support #13572 (Pending Customer Feedback): [SCP ID :##6732##] : RCMS V20 Soft token : Beta Testi...
- Hi Zahir,
*Finding:*
- his issue is due to RCMS connecting to the s2u having a certificate issue that is why it t...
July 12, 2023
- 18:15 Support #13572 (Closed - End of life cycle): [SCP ID :##6732##] : RCMS V20 Soft token : Beta Test...
- Hi,
Kindly attend below request:-
For the details, please refer to the attached email.
Also attached are the l... - 14:14 Support #13570 (Work Completed-End life cycle): [SCP ID :##6729##] : Password reset through SMS
- Hi,
Kindly attend below request:-
Email has been sent for this issue. Please refer to the details in the email a...
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