Activity

From July 12, 2023 to August 10, 2023

10:58 Support #13576 (Closed - End of life cycle): [SCP ID :##6737##] : M2E PRODUCT SUPPORT Temporary P...: Issue closed in SCP. Zahir Abd Latif

16:42 Support #13576: [SCP ID :##6737##] : M2E PRODUCT SUPPORT Temporary Password Not Received | Reset ...: Hi Zahir,
Same issue with SCP ID :##6746##. Please refer below for the root cause and resolution.
*Root Cause:*... Ngoh Chee Onn
16:36 Support #13276 (Work Completed-End life cycle): [SCP ID :##6477##] : RCMS Mobile & Soft Token: Hi Zahir,
Please proceed to close this case while this case only created for the file transfer within Maybank and ... Ngoh Chee Onn
16:34 Support #13570 (Work Completed-End life cycle): [SCP ID :##6729##] : Password reset through SMS: Hi Zahir,
You may proceed to closed this case as this issue causing by the RCMS system still having pending approv... Ngoh Chee Onn
10:44 Support #13583 (Closed - End of life cycle): [SCP ID :##6746##] : RE: URGENT: M2E PRODUCT SUPPO...: Hi,
Kindly attend below request:-
Initial login credentials were not received by the users. Thus, we need to requ... Zahir Abd Latif

12:17 Support #13576 (Pending Customer Feedback): [SCP ID :##6737##] : M2E PRODUCT SUPPORT Temporary Pa...: Please refer below for the finding for the user PHPBIN6A
- The password email successfully sent to the user on 7/7/2... Ngoh Chee Onn

16:22 Support #13572 (Closed - End of life cycle): [SCP ID :##6732##] : RCMS V20 Soft token : Beta Test...: Issue closed in SCP.
Zahir Abd Latif

00:59 Support #13576 (Closed - End of life cycle): [SCP ID :##6737##] : M2E PRODUCT SUPPORT Temporary P...: Hi,
Kindly attend below request:-
Request to check and confirm whether we did send temporary password email to t... Zahir Abd Latif
17:50 Support #13572 (Pending Customer Feedback): [SCP ID :##6732##] : RCMS V20 Soft token : Beta Testi...: Hi Zahir,
*Finding:*
- his issue is due to RCMS connecting to the s2u having a certificate issue that is why it t... Ngoh Chee Onn

18:15 Support #13572 (Closed - End of life cycle): [SCP ID :##6732##] : RCMS V20 Soft token : Beta Test...: Hi,
Kindly attend below request:-
For the details, please refer to the attached email.
Also attached are the l... Zahir Abd Latif
14:14 Support #13570 (Work Completed-End life cycle): [SCP ID :##6729##] : Password reset through SMS: Hi,
Kindly attend below request:-
Email has been sent for this issue. Please refer to the details in the email a... Zahir Abd Latif

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B - Production Support » Maybank Support » Maybank RCAS Support