B - Production Support » Maybank Support » Maybank RCAS Support

December 07, 2023

15:51 Support #13759 (Investigation): [SCP ID :##6878##] : Re: [EXTERNAL] Bls: Error User Linking from ...

Customer able to switch the user from ID to MY after implemented the temporary solution. I attached the finding and t... Ngoh Chee Onn

December 06, 2023

11:44 Support #13759 (Closed - End of life cycle): [SCP ID :##6878##] : Re: [EXTERNAL] Bls: Error User ...

Hi,
Kindly attend below request:-
Hi Chee Onn,
Can help to investigate if MBI had sent the synch userid status... Zahir Abd Latif

November 28, 2023

15:34 Support #13583 (Closed - End of life cycle): [SCP ID :##6746##] : RE: URGENT: M2E PRODUCT SUPPO...

Issue closed in SCP. Zahir Abd Latif

15:31 Support #13693 (Closed - End of life cycle): [SCP ID :##6824##] : Intermittent Response timeout W...

Issue closed in SCP. Zahir Abd Latif

15:30 Support #13695 (Closed - End of life cycle): [SCP ID :##6826##] : Juara Sejati Sdn Bhd - Request ...

Deployed on production 3 Nov 2023.
Issue closed in SCP. Zahir Abd Latif

November 24, 2023

15:12 Support #13740 (Closed - End of life cycle): [SCP ID :##6864##] : Re: 23/11/2023: User was found ...

Hi,
Kindly attend below request:-
Please help to check on below issue:

Corp ID: MYKOPBANK
User ID: M... Zahir Abd Latif

November 23, 2023

12:19 Support #13583 (Pending Customer Feedback): [SCP ID :##6746##] : RE: URGENT: M2E PRODUCT SUPPOR...

Hi Zahir,
We already provided the solution to customer to do the implementation. Now wait customer to confirm the ... Ngoh Chee Onn