Activity

From July 29, 2024 to August 27, 2024

August 27, 2024

19:10 Support #14161 (Development / Work In Progress): [SCP ID :##7124##] : RCAS_ Add_Other Application...
binti Nazli Anuari Aina Najihah
19:10 Support #14146 (Work Completed-End life cycle): [SCP ID :##7117##] : RSSO SIT - Unable to Update ...
Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
19:09 Support #14146 (Development / Work In Progress): [SCP ID :##7117##] : RSSO SIT - Unable to Update...
binti Nazli Anuari Aina Najihah
19:08 Support #14147 (Work Completed-End life cycle): [SCP ID :##7118##] : Unable to Disable User in RC...
Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
19:07 Support #14148 (Work Completed-End life cycle): [SCP ID :##7119##] : RSSO SIT - Error while perfo...
Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
17:20 Support #14161 (Closed - End of life cycle): [SCP ID :##7124##] : RCAS_ Add_Other Application Acc...
Hi,
Kindly attend below request:-
M2UBIZM25-2301
 Zahir Abd Latif

August 26, 2024

09:55 Support #14146: [SCP ID :##7117##] : RSSO SIT - Unable to Update User in RCAS. "Session Expired"
Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
09:54 Support #14147 (Development / Work In Progress): [SCP ID :##7118##] : Unable to Disable User in R...
Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah
09:53 Support #14148 (Development / Work In Progress): [SCP ID :##7119##] : RSSO SIT - Error while perf...
Root Cause:
The corporate ID data does not exist in the RCAS database causing NullPointerException when attempting t... binti Nazli Anuari Aina Najihah

August 22, 2024

11:50 Support #14113 (Investigation): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO SDN BHD - 03WL...
Previously got pin length error since pinLength should be between 8-16. HSM returned response code 54.
User retry... binti Nazli Anuari Aina Najihah
11:28 Support #14148 (Investigation): [SCP ID :##7119##] : RSSO SIT - Error while performing your reque...
binti Nazli Anuari Aina Najihah
11:28 Support #14145 (Investigation): [SCP ID :##7116##] : RSSO SIT - Deleted Company User
binti Nazli Anuari Aina Najihah

August 21, 2024

18:11 Support #14146 (Investigation): [SCP ID :##7117##] : RSSO SIT - Unable to Update User in RCAS. "S...
The corporate ID MY12768800 data does not exist in RCAS database causing NullPointerException when attempting to edi... binti Nazli Anuari Aina Najihah
18:10 Support #14147 (Investigation): [SCP ID :##7118##] : Unable to Disable User in RCAS. "Session Exp...
The corporate ID MY12768800 data does not exist in RCAS database causing NullPointerException when attempting to Enab... binti Nazli Anuari Aina Najihah
18:03 Support #14124 (Work Completed-End life cycle): [SCP ID :##7113##] : RCAS Admin User Inquiry Erro...
Root Cause :
The external user was given admin access to the RCAS Admin portal (app id - 100) causing ambiguity in... binti Nazli Anuari Aina Najihah
15:21 Support #14148 (Work Completed-End life cycle): [SCP ID :##7119##] : RSSO SIT - Error while perfo...
Hi,
Kindly attend below request:-
RSSO SIT - Error while performing your request encountered upon clicking Send E... Zahir Abd Latif
15:17 Support #14147 (Work Completed-End life cycle): [SCP ID :##7118##] : Unable to Disable User in RC...
Hi,
Kindly attend below request:-
Unable to Disable User in RCAS. "Session Expired"
 Zahir Abd Latif
15:13 Support #14146 (Work Completed-End life cycle): [SCP ID :##7117##] : RSSO SIT - Unable to Update ...
Hi,
Kindly attend below request:-
RSSO SIT - Unable to Update User in RCAS. "Session Expired"
 Zahir Abd Latif
15:09 Support #14145 (Closed - End of life cycle): [SCP ID :##7116##] : RSSO SIT - Deleted Company User
Hi,
Kindly attend below request:-
RSSO SIT - Deleted Company User Zahir Abd Latif

August 19, 2024

14:51 Support #14124 (Work Completed-End life cycle): [SCP ID :##7113##] : RCAS Admin User Inquiry Erro...
Hi,
Kindly attend below request:-
RCAS Admin User Inquiry Error ServletException
 Zahir Abd Latif

August 12, 2024

12:36 Support #14113 (Closed - End of life cycle): [SCP ID :##7102##] : RE: 20240802/SECURE2U/FORDECO S...
Hi,
Kindly attend below request:-
Subject : RE: 20240802/SECURE2U/FORDECO SDN BHD - 03WLTQFLB
Attachments(1)
RE... Zahir Abd Latif
 

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