B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

August 26, 2013

21:09 Support #3514: SCP ID# 737 : MSS on Approval Menu User Access should be checked by default based ...

Dear Chee Ping, kindly help to look into this request. Thanks. Rayvandy Gabbytian

18:59 Support #3457: SCP ID# 716 : Missing dropdown for beneficiary bank on SKN/RTGS

Already test in UAT Env and the result is drop down for bank list is not empty.
Thanks Saputra Febhy Toomy

18:53 Bug #3445: BII-RIB: BII CC - Remap Available Balance to Available Credit

Already test and the result is Available balance and available credit have the same value.
Thanks. Saputra Febhy Toomy

17:35 Support #3452: SCP ID# 710 : Session Timeout on Time Deposit Inquiry page 2

Hi Chee Ping,
Would you be able to look into this matter? Time deposit enquiry page 2 encounters session timeout.
... Rayvandy Gabbytian

17:08 Support #3514 (Closed - End of life cycle): SCP ID# 737 : MSS on Approval Menu User Access should...

Reported by Wahyu:
Please Check for this production issue :
MSS - Approval Menu
User Access should be check... Ahmad Hazri

16:01 Bug #3445 (Internal Testing): BII-RIB: BII CC - Remap Available Balance to Available Credit

Mas Toomy, tolong di test di URL ini: http://10.226.16.74:9080/bii-rib-uat-prod-fix/common/Login.do
How to test:
... Rayvandy Gabbytian

15:58 Bug #3445: BII-RIB: BII CC - Remap Available Balance to Available Credit

Done. deployed in http://10.226.16.74:9080/bii-rib-uat-prod-fix/common/Login.do. Rayvandy Gabbytian

August 23, 2013

15:32 Support #3459 (Internal Testing): SCP ID# 729 : Menu Favorite Transfer SKN/RTGS can be accessed w...

Dear Toomy,
Please kindly test above issue in your environment with this step:
1. Pull RIB and switch to "Suppo... Rayvandy Gabbytian

15:26 Support #3459 (Development / Work In Progress): SCP ID# 729 : Menu Favorite Transfer SKN/RTGS can...

Done fixing and tested in local environment pointing to database. Rayvandy Gabbytian

14:41 Support #3456 (Pending Customer Feedback): SCP ID# 715 : Session timeout on foreign currency tran...

Hi Bang Ateh,
Issue has been fixed. However I just confirm with Pak Wahyu at 1:39PM that the no need to release th... Rayvandy Gabbytian

14:38 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

I'll ready internal testing for this item.
Details:
user: 19041904
IBS migration password: Passw9rd
CIF deleted... Saputra Febhy Toomy

14:37 Support #3456 (Development / Work In Progress): SCP ID# 715 : Session timeout on foreign currency...

The issue happened due to unavailable column EMPLOYEE_ACCOUNT inside IB_TIER_CHARGES. Wahyu asked me to perform the q... Rayvandy Gabbytian

14:24 Support #3457 (Internal Testing): SCP ID# 716 : Missing dropdown for beneficiary bank on SKN/RTGS

Hi Toomy,
Please test in ur local environment pointing to UAT database since you dont have access to SIT/UAT serve... Rayvandy Gabbytian

14:15 Support #3457 (Development / Work In Progress): SCP ID# 716 : Missing dropdown for beneficiary ba...

Done fixing. Rayvandy Gabbytian

13:08 Support #3459 (Closed - End of life cycle): SCP ID# 729 : Menu Favorite Transfer SKN/RTGS can be ...

Reported by Wahyu
Please Check for this production issue :
Menu Favorite Transfer SKN/RTGS can be accessed when... Ahmad Hazri

12:49 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

Hi Toomy,
As per been suggested by Mr. Tan in email:
Fwd: [Maybank BII M2U-RIB Support - Bug #3454] BII M2U: Mi... Rayvandy Gabbytian

11:31 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

Toomy, I will help you to install DB2 once there is a free time.
Anyway for this matter, I have tested it in local... Rayvandy Gabbytian

11:25 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

Gabby, please test to confirm the fix because i don't have database access. Saputra Febhy Toomy

August 22, 2013

18:43 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

Toomy, please test to confirm the fix.
Gabby, please put production bugs under M2U-RIB Support Tan Lee Yong

18:40 Support #3457 (Closed - End of life cycle): SCP ID# 716 : Missing dropdown for beneficiary bank o...

Reported by Wahyu
Theres missing dropdown for bank beneficiary on foreign currency transaction
Screen capture a... Ahmad Hazri

18:36 Support #3456 (Closed - End of life cycle): SCP ID# 715 : Session timeout on foreign currency tra...

Reported by Wahyu
Session timeout when submit on step 2 Ahmad Hazri

17:16 Support #3453: SCP ID# 708 : Session Timeout on step 1 for transaction SKN/LLG

Thanks Ahmad Hazri

17:08 Support #3450: SCP ID# 711 : Time Deposit Placement

Gabby
I just had discussion with Chee Ping:
1. Time Deposit Placement is not yet integrated with host. I will lia... Ahmad Hazri

16:36 Bug #3436 (User Acceptance Test): BII-RIB: Compose New Message

Bang Ateh,
For this issue, neither Chee Ping & I can't replicate/resolve the issue.
In my environment, what I'm... Rayvandy Gabbytian

16:28 Support #3453 (Pending Customer Feedback): SCP ID# 708 : Session Timeout on step 1 for transactio...

Hi Ateh,
Wahyu asked me to perform the script in production. Script has been performed and now pending for user fe... Rayvandy Gabbytian

15:35 Support #3453: SCP ID# 708 : Session Timeout on step 1 for transaction SKN/LLG

Thanks for the update Gabby Ahmad Hazri

15:25 Support #3450: SCP ID# 711 : Time Deposit Placement

Hi Gabby... Ahmad Hazri

15:21 Support #3453: SCP ID# 708 : Session Timeout on step 1 for transaction SKN/LLG

Bang Ateh,
The issue is because 1 column is missing in interbank table. Ask It to perform this query in PROD:
A... Rayvandy Gabbytian

14:39 Support #3452: SCP ID# 710 : Session Timeout on Time Deposit Inquiry page 2

Hi Ateh,
Currently production APP server 172.17.21.39 & 172.17.21.40 have been updated with new credentials, thus ... Rayvandy Gabbytian

14:37 Support #3453: SCP ID# 708 : Session Timeout on step 1 for transaction SKN/LLG

Hi Ateh,
Currently production APP server 172.17.21.39 & 172.17.21.40 have been updated with new credentials, thus ... Rayvandy Gabbytian

13:59 Support #3450: SCP ID# 711 : Time Deposit Placement

Hi Bang Ateh,
Below is my response:
1. Time Deposit Placement is not yet integrated with host. I will liase with ... Rayvandy Gabbytian

13:58 Support #3452: SCP ID# 710 : Session Timeout on Time Deposit Inquiry page 2

Hi Gabby
Please update on this issue Ahmad Hazri

13:57 Support #3453: SCP ID# 708 : Session Timeout on step 1 for transaction SKN/LLG

Hi Gabby
Please update on this issue Ahmad Hazri

13:54 Support #3450: SCP ID# 711 : Time Deposit Placement

Hi Gabby,
Any update on this issue? Ahmad Hazri

13:46 Bug #3454: BII M2U: Migration - User Aditya Can't Migrate

Deployed to UAT on Wednesday 21st August 2013 and pending for user feedback. Rayvandy Gabbytian

13:44 Bug #3454 (Internal Testing): BII M2U: Migration - User Aditya Can't Migrate

Done testing in local environment pointing to UAT database.
Scenario to test:
1. Ask Pak Tup Tup (hot backend) ... Rayvandy Gabbytian

13:40 Bug #3454 (Development / Work In Progress): BII M2U: Migration - User Aditya Can't Migrate

Done fixing. Rayvandy Gabbytian

August 21, 2013

19:24 Bug #3454 (Closed - End of life cycle): BII M2U: Migration - User Aditya Can't Migrate

User Aditya cant migrate as per reported verbally by Thomas. After do checking, this is due to account information gi... Rayvandy Gabbytian

16:42 Support #3451 (User Acceptance Test): SCP ID# 709 : Menu manage Future Date Transfer display the ...

Deployed to UAT already, and tested by Gabby and success. Attach is the result.
Bang Ateh,
Please ask the ... Rayvandy Gabbytian

16:17 Support #3451 (Internal Testing): SCP ID# 709 : Menu manage Future Date Transfer display the wron...

Has been tested internally by Gabby in local environment pointing to UAT database and success. Rayvandy Gabbytian

16:14 Support #3451 (Development / Work In Progress): SCP ID# 709 : Menu manage Future Date Transfer di...

Standing Instruction page was harcoded. SI currently does not work because the integration to host is not yet done. T... Rayvandy Gabbytian

16:03 Support #3453 (Closed - End of life cycle): SCP ID# 708 : Session Timeout on step 1 for transacti...

Reported by Wahyu
Please check for this production issue :
there's warning Session Timeout when submit for transa... Ahmad Hazri

15:59 Support #3452 (Closed - End of life cycle): SCP ID# 710 : Session Timeout on Time Deposit Inquiry...

Reported by Wahyu:
please Check for this production issue :
Session Timeout on Time Deposit Inquiry page 2
Scree... Ahmad Hazri

15:39 Support #3451 (Closed - End of life cycle): SCP ID# 709 : Menu manage Future Date Transfer displa...

Reported by Wahyu:
Please Check for this production issue :
There's 2 transaction scheduler on Manage Future Date... Ahmad Hazri

15:32 Support #3450 (Closed - End of life cycle): SCP ID# 711 : Time Deposit Placement

Reported by Wahyu
Please Check for this production issue :
Time Deposit Placement :
1. should be set minimal a... Ahmad Hazri

August 20, 2013

13:35 Bug #3445 (Closed - End of life cycle): BII-RIB: BII CC - Remap Available Balance to Available Cr...

To remap available balance of BII CC to Available Credit from host. Currently the available balance will always show ... Rayvandy Gabbytian

13:35 Bug #3436: BII-RIB: Compose New Message

Gabby
I try with bigger font size, bold, italic and underline also able to pass like the attachment. Are you reall... Ngoh Chee Ping

August 19, 2013

21:19 Bug #3436: BII-RIB: Compose New Message

HI LY, This issue is still unresolved.
Chee Ping,
I tested it as the same as yours and I can pass the screen as... Rayvandy Gabbytian

21:06 Bug #3380 (Closed - End of life cycle): BII RIB: Refresh Captcha

Deployed to production on 16 August 2013. Rayvandy Gabbytian

21:05 Bug #3385 (Closed - End of life cycle): BII RIB: Remove from {3} WIB for TAC message

Deployed to Production on 16 August 2013. Rayvandy Gabbytian

21:04 Bug #3385 (Internal Testing): BII RIB: Remove from {3} WIB for TAC message

Done testing internally and has been tested by IT in UAT environment. The final fix should add logic for this. Rayvandy Gabbytian

21:03 Bug #3385 (Finished Development): BII RIB: Remove from {3} WIB for TAC message

Done Temporary Fix. Rayvandy Gabbytian

21:02 Bug #3385 (Development / Work In Progress): BII RIB: Remove from {3} WIB for TAC message

Rayvandy Gabbytian

21:01 Bug #3413 (Closed - End of life cycle): BII-RIB: TD Balance at Account & Summary

Deployed to Production on 16 August 2013. Rayvandy Gabbytian

21:00 Bug #3413 (Internal Testing): BII-RIB: TD Balance at Account & Summary

Done Testing by Thomas on 16 August 2013. Rayvandy Gabbytian

20:59 Bug #3413 (Finished Development): BII-RIB: TD Balance at Account & Summary

Done Fixing. Rayvandy Gabbytian

13:57 Task #3381: BII RIB: Unable to accept security measures

Please update status Tan Lee Yong

13:49 Bug #3414: Migration - Filter Credit Card during Link Account (FTL)

Is this a bug? And what is the status now? Tan Lee Yong

13:46 Bug #3436: BII-RIB: Compose New Message

Hi Gabby, what is the status of this issue? Tan Lee Yong

August 16, 2013

13:57 Bug #3436: BII-RIB: Compose New Message

Scenario #1:
Browser: IE 10 running as IE 7 mode
Tested with UAT branch. No problem as the attachement
Scenario... Ngoh Chee Ping

11:37 Bug #3436: BII-RIB: Compose New Message

Add screenshot for issue #1. Rayvandy Gabbytian

August 15, 2013

18:43 Bug #3436 (Closed - End of life cycle): BII-RIB: Compose New Message

Hi Chee Ping, there are some issues happened in compose new message in RIB. I guess this is related to browser compat... Rayvandy Gabbytian

August 13, 2013

20:19 Bug #3414 (Closed - End of life cycle): Migration - Filter Credit Card during Link Account (FTL)

Reported by: Thomas S. Wicaksono & Daniel from ATM team
Date/Time: 13/08/2013 06:00PM
Mercurial Branch: Migration -... Rayvandy Gabbytian

20:02 Bug #3413 (Closed - End of life cycle): BII-RIB: TD Balance at Account & Summary

Reported by: Thomas
Date/Time: 13/08/2013 06:00PM
Mercurial Branch: TD Balance at Account & Summary
Current Syst... Rayvandy Gabbytian

August 06, 2013

12:55 Task #3381: BII RIB: Unable to accept security measures

Chee Ping, I have recorded the video last week. But the size is over 10 MB.
What I mean the 'overlay background' i... Rayvandy Gabbytian

August 02, 2013

17:07 Bug #3385 (Closed - End of life cycle): BII RIB: Remove from {3} WIB for TAC message

To remove the *from {3} WIB* from application resources until Penril has done the logic for it. else customer will re... Rayvandy Gabbytian

16:03 Task #3381: BII RIB: Unable to accept security measures

Gabby, What you mean by the overlaid background keeps moving around. I do not understand the exact problem for this. ... Ngoh Chee Ping

15:39 Bug #3380 (Internal Testing): BII RIB: Refresh Captcha

Gabby, Help to test the captcha in registration, reset password, and forgot username. TQ Ngoh Chee Ping

15:38 Bug #3380 (Finished Development): BII RIB: Refresh Captcha

Ngoh Chee Ping

15:15 Bug #3380: BII RIB: Refresh Captcha

According to Chee Ping this issue has been fixed. Pending for UAT & Production deployment by Gabby. Rayvandy Gabbytian

12:22 Task #3381 (Closed - End of life cycle): BII RIB: Unable to accept security measures

Reported by Antonius Wahyu Kiristianto on 1st August 2013 that user can't accept the security measures page (OK butto... Rayvandy Gabbytian

12:19 Bug #3380 (Closed - End of life cycle): BII RIB: Refresh Captcha

Captcha cannot be refreshed at forgot password & forgot username in IE10. Reported by Antonius Wahyu Kristianto on 02... Rayvandy Gabbytian