Activity
From May 13, 2013 to June 11, 2013
June 07, 2013
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15:25 Support #2779: SCP ID# 114 : RIB Session expired
- Page affected:
Login (After entering password)
Register an Account (After accept button)
Forgot My Password (sub... -
- Reported by Ruzaimah
Assalammualaikum dan salam sejahtera.
Most of the customer get timeout error while perfor...
June 06, 2013
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- *+Note:+*
*HOST*
Timeout 45s
Connection allow 200 -
- Error message captured...
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- Hi Alwi
What is the error message? -
09:48 Support #2729: SCP ID# 403 : Unsuccessful Bill Payment
- Bang Ateh,
The unsuccessful transaction is caused by unable to get response from the host, its throw time out when...
June 04, 2013
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- Reported By Nurazlilah
The customer did Celcom bill payment but failed, later IB captured both unsuccessful(15:14)...
June 03, 2013
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- Thanks Kak Lizah/Haida ^^
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11:49 Support #2401: SCP ID# 363 : Invalid check digit - JBA Pahang
- Hi Hazri,
Internal Test done and sign-off. Kindly email to User for UAT. -
11:46 Support #2401 (User Acceptance Test): SCP ID# 363 : Invalid check digit - JBA Pahang
- Hi Ateh,
Fixed and successfully tested. Kindly proceed plan for UAT.
+*Steps on testing:*+
*New Bill Payment... -
- Hi Lizah,
Kindly assist to test above issue TQ.
May 31, 2013
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- Salam Kak Haida,
Issue has been fixed, it's due to invalid formula for JBA(PAIP) Pahang,
Attached all Developme...
May 28, 2013
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- Server 172.16.51.23:
PIN_BLOCK = A7B10A75262C7476
Server 172.16.51.24:
PIN_BLOCK = A7B10A75262C7476
Thanks,
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- Thanks Alwi for the finding.
Could you provide the details of pin block generated so I can use this as confirmatio...
May 27, 2013
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- Bang Ateh,
Yes,generated PIN Block return the same on both servers 172.16.51.23 and 172.16.51.24. -
- Hi Alwi
Kindly check whether the generated PIN Block is the same on both servers.
We have requested User to do te... -
- Another reported same IBG issue (Favorite IBG)
1. Customer Name: NORDIN BIN KADIR
2. CIF No. : 230398122
3. Acc... -
- Salam Bang Ateh,
Since the PIN VERIFICATION FAILED only happen for this customer only, its impossible to have inco... -
- Provided screenshot is around 8.02PM
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- could you provide time frame? to make it easy to check the log,
Thanks, -
- Again, the reason IB not pick up the transaction is because the previous error "Lock request time out period exceeded...
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- Salam Alwi
Customer requesting update.
Thanks
May 23, 2013
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09:16 Support #2455: SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB
- Hi Alwi,
Please update the finding/status of this issue.
Thanks.
May 22, 2013
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- Reported by Norazlilah
==============
Salam....
Customer unable to do IBG transfer.
When click next button, sho...
May 21, 2013
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- Norazlilah log case to SilverLake and their response is
"IB will form the pin block and send it to EBS, where EB... -
- Norazlilah reported
Hi,
Account have been locked. After unlock customer's account, IBCC advise customer try to...
May 16, 2013
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- Bang ateh,
Attached deployment details,
Thanks,
May 15, 2013
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- Salam Alwi
User done UAT.
Please provide the deployment details.
Thanks
May 14, 2013
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- Since the user has 45 accounts IB breakdown the account list retrieval by getting the first 30 accounts list and then...
May 13, 2013
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- Hi Alwi / Lizah
Thanks a lot -
- Hi Ateh,
To test the forgot password.
Steps on testing:
1) Click on Forgot My Password hyperlink
2) Enter th... -
- Kak Liza,
Kindly do testing on this issue by using the following information:
Username :messi123
Atm Number:58... -
- Fixed on account number validation method,
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- Reported by Norazlilah
Customer failed to changed password with error - Invalid Account Number
================... -
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- deployed to Production,
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