Activity
From September 14, 2016 to October 13, 2016
October 07, 2016
- 16:38 TPMS_GO-Live Support Support #6672 (Dropped-End of life cycle): [TPMS_GL059] - Publication > Company Profile Write Up ...
- 07 Oct 2016 4:07pm
Dear Najmi,
I think we can close this log. Problem occurred due to restarting tomcat using r... - 15:54 TPMS_GO-Live Support Support #6672 (Dropped-End of life cycle): [TPMS_GL059] - Publication > Company Profile Write Up ...
An error occurred when uploading company's profile write up. Tested in UAT server also give the same results. Pleas...
September 30, 2016
- 09:54 TPMS_GO-Live Support Support #6581 (Work Completed-End life cycle): [TPMS_GL056] - Planning >> Activity List
- Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 - 09:54 TPMS_GO-Live Support Support #6579 (Work Completed-End life cycle): [TPMS_GL054] - Planning>>Activity List
- Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 - 09:53 TPMS_GO-Live Support Support #6574 (Work Completed-End life cycle): [TPMS_GL053] -]Unable to generate report (blank re...
- 09:53 TPMS_GO-Live Support Support #6574: [TPMS_GL053] -]Unable to generate report (blank report) for Planning module (Budge...
- Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016
September 29, 2016
- 18:24 TPMS_GO-Live Support Support #6625 (Work Completed-End life cycle): [TPMS_GL057] - Publication > Email Marketing
- Thu, Sep 29, 2016 at 3:41 PM
Yes the issue has been rectified. We are still monitoring TPMS stability on the DNS cha... - 17:55 TPMS_GO-Live Support Support #6632 (Work Completed-End life cycle): [TPMS_GL058] - Unable to access to TPMS
- Thu, Sep 29, 2016 at 5:43 PM
This issue has been rectified and can close the log.
Thank you.
Muhammad Arshad B... - 17:36 TPMS_GO-Live Support Support #6632 (Pending Customer Feedback): [TPMS_GL058] - Unable to access to TPMS
- Email MATRADE on the findings, No code fixing required.
- 16:33 TPMS_GO-Live Support Support #6580 (Pending Customer Feedback): [TPMS_GL055] - Publication >> Email Marketing
- Email to MATRADE on findings and verification.
- 16:01 TPMS_GO-Live Support Support #6632 (Internal Testing): [TPMS_GL058] - Unable to access to TPMS
- Related to Support #6578 [TPMS_GL049 & 050] -TPMS unstability issue
- 15:45 TPMS_GO-Live Support Support #6578 (Work Completed-End life cycle): [TPMS_GL049 & 050] -TPMS unstability issue
- date: Thu, Sep 29, 2016 at 12:41 PMHaida, you may close this log. Thanks.
Regards,
Rozaina Ali
IT Manager - 15:19 TPMS_GO-Live Support Support #6625 (Pending Customer Feedback): [TPMS_GL057] - Publication > Email Marketing
- email User on the findings.,
- 12:30 TPMS_GO-Live Support Support #6578: [TPMS_GL049 & 050] -TPMS unstability issue
- Refer to attached findings from both MATRADE and Inteksoft team.
- 11:42 TPMS_GO-Live Support Support #6632 (Work Completed-End life cycle): [TPMS_GL058] - Unable to access to TPMS
- Case ID : TPMS/16-0056
Unable to access TPMS system cause of tomcat. Refer attachment for screen shot of logs for ...
September 28, 2016
- 11:15 TPMS_GO-Live Support Support #6580 (Internal Testing): [TPMS_GL055] - Publication >> Email Marketing
- Issue:
Email marketing module not loading email list table.
Cause:
One of the cause is browser cache produce err... - 11:10 TPMS_GO-Live Support Support #6625 (Internal Testing): [TPMS_GL057] - Publication > Email Marketing
- Issue:
Cannot send test invitation email from Email Marketing module.
Cause:
No issue on TPMS. Matrade network D...
September 27, 2016
- 15:20 TPMS_GO-Live Support Support #6625 (Development / Work In Progress): [TPMS_GL057] - Publication > Email Marketing
- 10:09 TPMS_GO-Live Support Support #6516 (Work Completed-End life cycle): [TPMS_GL042] - Promotion >> Handbook >> Print
- Issue Closed.
- 10:06 TPMS_GO-Live Support Support #6625 (Work Completed-End life cycle): [TPMS_GL057] - Publication > Email Marketing
- Unable to send test invitation in Email Marketing module.
Please refer attachment. TQ - 10:02 TPMS_GO-Live Support Support #6516: [TPMS_GL042] - Promotion >> Handbook >> Print
- 26 Sept 2016 7:21 PM
Puan Haidah,
Sorry for the late notification. For the issue below, you may close.
Rega...
September 26, 2016
- 11:47 TPMS_GO-Live Support Support #6479 (Work Completed-End life cycle): [TPMS_GL033] - Unable to display list of event (if...
- date: Mon, Sep 26, 2016 at 11:34 AM
The issue at TPMS Production App Server 02 has been extended to our vendor. Temp...
September 22, 2016
- 11:33 TPMS_GO-Live Support Support #6581 (Pending Prod Deployment): [TPMS_GL056] - Planning >> Activity List
- Tuesday Sep 20
Dear Haida,
Verified & working. Same goes for issues [TPMS/16-0054].
Regards,
Rozaina Ali
... - 11:31 TPMS_GO-Live Support Support #6579 (Pending Prod Deployment): [TPMS_GL054] - Planning>>Activity List
- Tuesday Sep 20
Dear Haida,
Verified & working. Same goes for issues [TPMS/16-0054].
Regards,
Rozaina ...
September 20, 2016
- 18:15 TPMS_GO-Live Support Support #6560 (Work Completed-End life cycle): [TPMS_GL052] - Promotion >> Promotion Report >> C...
- 18:15 TPMS_GO-Live Support Support #6545 (Work Completed-End life cycle): [TPMS_GL048] - Publication >> Email Marketing
- 18:15 TPMS_GO-Live Support Support #6520 (Work Completed-End life cycle): [TPMS_GL043] - Promotion >> Event Setup >> Product...
- 18:15 TPMS_GO-Live Support Support #6544 (Work Completed-End life cycle): [TPMS_GL025] - Administration >> Template Manager ...
- 16:40 TPMS_GO-Live Support Support #6574 (Pending Prod Deployment): [TPMS_GL053] -]Unable to generate report (blank report) ...
- date: Tue, Sep 20, 2016 at 4:21 PM
Tested & it works. Thanks.
Rozaina Ali
IT Manager
---------------------
H... - 10:37 TPMS_GO-Live Support Support #6581 (Internal Testing): [TPMS_GL056] - Planning >> Activity List
- Same issue with #6579
- 10:35 TPMS_GO-Live Support Support #6580: [TPMS_GL055] - Publication >> Email Marketing
- Issue:
Email marketing module not loading email list table.
Cause:
One of the cause is browser cache produce err... - 10:25 TPMS_GO-Live Support Support #6579 (Internal Testing): [TPMS_GL054] - Planning>>Activity List
- Issue:
In Planning Activities, unable to edit 2015 events.
Cause:
Some 2015 events, some events missing city id ... - 10:15 TPMS_GO-Live Support Support #6574 (Internal Testing): [TPMS_GL053] -]Unable to generate report (blank report) for Pla...
- Issue:
No data when download Budget Report JPKA MATRADE Work Programme.
Cause:
Report JPKA MATRADE Work Programm... - 09:56 TPMS_GO-Live Support Support #6479: [TPMS_GL033] - Unable to display list of event (iframe) in MATRADE's website.
- Issue:
TPMS Production App server 02 stop working.
Cause:
Both App server 01 and 02 has a backup program running... - 09:49 TPMS_GO-Live Support Support #6581 (Development / Work In Progress): [TPMS_GL056] - Planning >> Activity List
- 09:49 TPMS_GO-Live Support Support #6580 (Development / Work In Progress): [TPMS_GL055] - Publication >> Email Marketing
- 09:49 TPMS_GO-Live Support Support #6579 (Development / Work In Progress): [TPMS_GL054] - Planning>>Activity List
- 09:48 TPMS_GO-Live Support Support #6574 (Development / Work In Progress): [TPMS_GL053] -]Unable to generate report (blank r...
September 19, 2016
- 16:14 TPMS_GO-Live Support Support #6581 (Work Completed-End life cycle): [TPMS_GL056] - Planning >> Activity List
- Case ID : TPMS/16-0056
+Problem editing event in Planning.+
Unable to edit event details under planning module f... - 16:10 TPMS_GO-Live Support Support #6580 (Work Completed-End life cycle): [TPMS_GL055] - Publication >> Email Marketing
- Case ID : TPMS/16-0055
+TPMS>Publication>Email Marketing - Email Marketing List+
Problem accessing Email Marketin... - 16:03 TPMS_GO-Live Support Support #6579 (Work Completed-End life cycle): [TPMS_GL054] - Planning>>Activity List
- Case ID : TPMS/16-0054
+TPMS>Planning>Activity List - Edit+
Unable to edit event detail in planning module. Below... - 15:47 TPMS_GO-Live Support Support #6560 (Pending Prod Deployment): [TPMS_GL052] - Promotion >> Promotion Report >> Company...
- date: Fri, Sep 9, 2016 at 5:10 PM
Done verified.
Regards,
Azliza Husain
Application Unit
---------------... - 15:37 TPMS_GO-Live Support Support #6578 (Work Completed-End life cycle): [TPMS_GL049 & 050] -TPMS unstability issue
- TPMS/16-0050 : Warning result when do query / searching
TPMS/16-0050 : Configuration of Deferred email event in TPMS... - 15:05 TPMS_GO-Live Support Support #6545 (Pending Prod Deployment): [TPMS_GL048] - Publication >> Email Marketing
- Fri, Sep 9, 2016 at 5:10 PMDear Ayu,
Done verified
Regards,
Azliza Husain
Application Unit
Najmi,
Pleas... - 14:57 TPMS_GO-Live Support Support #6479 (Development / Work In Progress): [TPMS_GL033] - Unable to display list of event (i...
- Najmi, kindly summarise this issue and get feedback from Teo/User what is further action to be taken as we need to cl...
September 15, 2016
- 12:10 TPMS_GO-Live Support Support #6574 (Work Completed-End life cycle): [TPMS_GL053] -]Unable to generate report (blank re...
- Case ID : TPMS/16-0053
We are unable to generate report for Planning module i.e. Report -> Budget Report -> JPKA-...
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