Activity

From September 15, 2016 to October 14, 2016

October 14, 2016

17:21 TPMS_GO-Live Support Support #6707 (Work Completed-End life cycle): [TPMS_GL061] - Promotion >> Event Setup >> Notific...
Notification in promotion module(in event setup) not working correctly. When sending notification using reminder for ... Siti Norahayu Mohd Desa

October 07, 2016

16:38 TPMS_GO-Live Support Support #6672 (Dropped-End of life cycle): [TPMS_GL059] - Publication > Company Profile Write Up ...
07 Oct 2016 4:07pm
Dear Najmi,
I think we can close this log. Problem occurred due to restarting tomcat using r... Siti Norahayu Mohd Desa
15:54 TPMS_GO-Live Support Support #6672 (Dropped-End of life cycle): [TPMS_GL059] - Publication > Company Profile Write Up ...

An error occurred when uploading company's profile write up. Tested in UAT server also give the same results. Pleas... Siti Norahayu Mohd Desa

September 30, 2016

09:54 TPMS_GO-Live Support Support #6581 (Work Completed-End life cycle): [TPMS_GL056] - Planning >> Activity List
Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 Najmi Pasarudin
09:54 TPMS_GO-Live Support Support #6579 (Work Completed-End life cycle): [TPMS_GL054] - Planning>>Activity List
Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 Najmi Pasarudin
09:53 TPMS_GO-Live Support Support #6574 (Work Completed-End life cycle): [TPMS_GL053] -]Unable to generate report (blank re...
Najmi Pasarudin
09:53 TPMS_GO-Live Support Support #6574: [TPMS_GL053] -]Unable to generate report (blank report) for Planning module (Budge...
Migration ID: TPMS_ID0016
War File: TPMS_v045
Planned date: 27/09/2016
Deployed date: 29/09/2016 Najmi Pasarudin

September 29, 2016

18:24 TPMS_GO-Live Support Support #6625 (Work Completed-End life cycle): [TPMS_GL057] - Publication > Email Marketing
Thu, Sep 29, 2016 at 3:41 PM
Yes the issue has been rectified. We are still monitoring TPMS stability on the DNS cha... Norhaidah Md Dasuki
17:55 TPMS_GO-Live Support Support #6632 (Work Completed-End life cycle): [TPMS_GL058] - Unable to access to TPMS
Thu, Sep 29, 2016 at 5:43 PM
This issue has been rectified and can close the log.
Thank you.
Muhammad Arshad B... Norhaidah Md Dasuki
17:36 TPMS_GO-Live Support Support #6632 (Pending Customer Feedback): [TPMS_GL058] - Unable to access to TPMS
Email MATRADE on the findings, No code fixing required. Norhaidah Md Dasuki
16:33 TPMS_GO-Live Support Support #6580 (Pending Customer Feedback): [TPMS_GL055] - Publication >> Email Marketing
Email to MATRADE on findings and verification. Norhaidah Md Dasuki
16:01 TPMS_GO-Live Support Support #6632 (Internal Testing): [TPMS_GL058] - Unable to access to TPMS
Related to Support #6578 [TPMS_GL049 & 050] -TPMS unstability issue Najmi Pasarudin
15:45 TPMS_GO-Live Support Support #6578 (Work Completed-End life cycle): [TPMS_GL049 & 050] -TPMS unstability issue
date: Thu, Sep 29, 2016 at 12:41 PMHaida, you may close this log. Thanks.
Regards,
Rozaina Ali
IT Manager Norhaidah Md Dasuki
15:19 TPMS_GO-Live Support Support #6625 (Pending Customer Feedback): [TPMS_GL057] - Publication > Email Marketing
email User on the findings., Norhaidah Md Dasuki
12:30 TPMS_GO-Live Support Support #6578: [TPMS_GL049 & 050] -TPMS unstability issue
Refer to attached findings from both MATRADE and Inteksoft team. Norhaidah Md Dasuki
11:42 TPMS_GO-Live Support Support #6632 (Work Completed-End life cycle): [TPMS_GL058] - Unable to access to TPMS
Case ID : TPMS/16-0056
Unable to access TPMS system cause of tomcat. Refer attachment for screen shot of logs for ... Norhaidah Md Dasuki

September 28, 2016

11:15 TPMS_GO-Live Support Support #6580 (Internal Testing): [TPMS_GL055] - Publication >> Email Marketing
Issue:
Email marketing module not loading email list table.
Cause:
One of the cause is browser cache produce err... Najmi Pasarudin
11:10 TPMS_GO-Live Support Support #6625 (Internal Testing): [TPMS_GL057] - Publication > Email Marketing
Issue:
Cannot send test invitation email from Email Marketing module.
Cause:
No issue on TPMS. Matrade network D... Najmi Pasarudin

September 27, 2016

15:20 TPMS_GO-Live Support Support #6625 (Development / Work In Progress): [TPMS_GL057] - Publication > Email Marketing
Najmi Pasarudin
10:09 TPMS_GO-Live Support Support #6516 (Work Completed-End life cycle): [TPMS_GL042] - Promotion >> Handbook >> Print
Issue Closed. Siti Norahayu Mohd Desa
10:06 TPMS_GO-Live Support Support #6625 (Work Completed-End life cycle): [TPMS_GL057] - Publication > Email Marketing
Unable to send test invitation in Email Marketing module.
Please refer attachment. TQ Siti Norahayu Mohd Desa
10:02 TPMS_GO-Live Support Support #6516: [TPMS_GL042] - Promotion >> Handbook >> Print
26 Sept 2016 7:21 PM
Puan Haidah,
Sorry for the late notification. For the issue below, you may close.
Rega... Siti Norahayu Mohd Desa

September 26, 2016

11:47 TPMS_GO-Live Support Support #6479 (Work Completed-End life cycle): [TPMS_GL033] - Unable to display list of event (if...
date: Mon, Sep 26, 2016 at 11:34 AM
The issue at TPMS Production App Server 02 has been extended to our vendor. Temp... Norhaidah Md Dasuki

September 22, 2016

11:33 TPMS_GO-Live Support Support #6581 (Pending Prod Deployment): [TPMS_GL056] - Planning >> Activity List
Tuesday Sep 20
Dear Haida,
Verified & working. Same goes for issues [TPMS/16-0054].
Regards,
Rozaina Ali
... Siti Norahayu Mohd Desa
11:31 TPMS_GO-Live Support Support #6579 (Pending Prod Deployment): [TPMS_GL054] - Planning>>Activity List
Tuesday Sep 20
Dear Haida,
Verified & working. Same goes for issues [TPMS/16-0054].
Regards,
Rozaina ... Siti Norahayu Mohd Desa

September 20, 2016

18:15 TPMS_GO-Live Support Support #6560 (Work Completed-End life cycle): [TPMS_GL052] - Promotion >> Promotion Report >> C...
Najmi Pasarudin
18:15 TPMS_GO-Live Support Support #6545 (Work Completed-End life cycle): [TPMS_GL048] - Publication >> Email Marketing
Najmi Pasarudin
18:15 TPMS_GO-Live Support Support #6520 (Work Completed-End life cycle): [TPMS_GL043] - Promotion >> Event Setup >> Product...
Najmi Pasarudin
18:15 TPMS_GO-Live Support Support #6544 (Work Completed-End life cycle): [TPMS_GL025] - Administration >> Template Manager ...
Najmi Pasarudin
16:40 TPMS_GO-Live Support Support #6574 (Pending Prod Deployment): [TPMS_GL053] -]Unable to generate report (blank report) ...
date: Tue, Sep 20, 2016 at 4:21 PM
Tested & it works. Thanks.
Rozaina Ali
IT Manager
---------------------
H... Norhaidah Md Dasuki
10:37 TPMS_GO-Live Support Support #6581 (Internal Testing): [TPMS_GL056] - Planning >> Activity List
Same issue with #6579 Najmi Pasarudin
10:35 TPMS_GO-Live Support Support #6580: [TPMS_GL055] - Publication >> Email Marketing
Issue:
Email marketing module not loading email list table.
Cause:
One of the cause is browser cache produce err... Najmi Pasarudin
10:25 TPMS_GO-Live Support Support #6579 (Internal Testing): [TPMS_GL054] - Planning>>Activity List
Issue:
In Planning Activities, unable to edit 2015 events.
Cause:
Some 2015 events, some events missing city id ... Najmi Pasarudin
10:15 TPMS_GO-Live Support Support #6574 (Internal Testing): [TPMS_GL053] -]Unable to generate report (blank report) for Pla...
Issue:
No data when download Budget Report JPKA MATRADE Work Programme.
Cause:
Report JPKA MATRADE Work Programm... Najmi Pasarudin
09:56 TPMS_GO-Live Support Support #6479: [TPMS_GL033] - Unable to display list of event (iframe) in MATRADE's website.
Issue:
TPMS Production App server 02 stop working.
Cause:
Both App server 01 and 02 has a backup program running... Najmi Pasarudin
09:49 TPMS_GO-Live Support Support #6581 (Development / Work In Progress): [TPMS_GL056] - Planning >> Activity List
Najmi Pasarudin
09:49 TPMS_GO-Live Support Support #6580 (Development / Work In Progress): [TPMS_GL055] - Publication >> Email Marketing
Najmi Pasarudin
09:49 TPMS_GO-Live Support Support #6579 (Development / Work In Progress): [TPMS_GL054] - Planning>>Activity List
Najmi Pasarudin
09:48 TPMS_GO-Live Support Support #6574 (Development / Work In Progress): [TPMS_GL053] -]Unable to generate report (blank r...
Najmi Pasarudin

September 19, 2016

16:14 TPMS_GO-Live Support Support #6581 (Work Completed-End life cycle): [TPMS_GL056] - Planning >> Activity List
Case ID : TPMS/16-0056
+Problem editing event in Planning.+
Unable to edit event details under planning module f... Norhaidah Md Dasuki
16:10 TPMS_GO-Live Support Support #6580 (Work Completed-End life cycle): [TPMS_GL055] - Publication >> Email Marketing
Case ID : TPMS/16-0055
+TPMS>Publication>Email Marketing - Email Marketing List+
Problem accessing Email Marketin... Norhaidah Md Dasuki
16:03 TPMS_GO-Live Support Support #6579 (Work Completed-End life cycle): [TPMS_GL054] - Planning>>Activity List
Case ID : TPMS/16-0054
+TPMS>Planning>Activity List - Edit+
Unable to edit event detail in planning module. Below... Norhaidah Md Dasuki
15:47 TPMS_GO-Live Support Support #6560 (Pending Prod Deployment): [TPMS_GL052] - Promotion >> Promotion Report >> Company...
date: Fri, Sep 9, 2016 at 5:10 PM
Done verified.
Regards,
Azliza Husain
Application Unit
---------------... Norhaidah Md Dasuki
15:37 TPMS_GO-Live Support Support #6578 (Work Completed-End life cycle): [TPMS_GL049 & 050] -TPMS unstability issue
TPMS/16-0050 : Warning result when do query / searching
TPMS/16-0050 : Configuration of Deferred email event in TPMS... Norhaidah Md Dasuki
15:05 TPMS_GO-Live Support Support #6545 (Pending Prod Deployment): [TPMS_GL048] - Publication >> Email Marketing
Fri, Sep 9, 2016 at 5:10 PMDear Ayu,
Done verified
Regards,
Azliza Husain
Application Unit
Najmi,
Pleas... Norhaidah Md Dasuki
14:57 TPMS_GO-Live Support Support #6479 (Development / Work In Progress): [TPMS_GL033] - Unable to display list of event (i...
Najmi, kindly summarise this issue and get feedback from Teo/User what is further action to be taken as we need to cl... Norhaidah Md Dasuki

September 15, 2016

12:10 TPMS_GO-Live Support Support #6574 (Work Completed-End life cycle): [TPMS_GL053] -]Unable to generate report (blank re...
Case ID : TPMS/16-0053
We are unable to generate report for Planning module i.e. Report -> Budget Report -> JPKA-... Anonymous
 

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