B - Production Support » Agrobank Support

September 11, 2013

14:44 RIB Change #3576 (Pending Customer Feedback): [Phase2] Prod019_Look and Feel for RIB

Send to user for retest and feedback on the Item 2 as the changes has reflect to the other browser but not at IE. Norhaidah Md Dasuki

14:40 RIB Bug #3575 (Pending Prod Deployment): [Phase2] Prod024_Fund Transfer

11/9/13 [Herdi] - SIT and UAT completed. All the scenario below has been successfully tested.
Proceed for deployment Norhaidah Md Dasuki

14:37 RIB Bug #3583 (Pending Prod Deployment): [Phase2] Prod027_RIB: Landing Page - Logo

11/9/13 [Herdi] - SIT and UAT completed.
Proceed for deployment. Norhaidah Md Dasuki

10:53 RIB Support #2729: SCP ID# 403 : Unsuccessful Bill Payment

Salam Alwi
Bisa update? Ahmad Hazri

September 10, 2013

17:59 BIB Change #3580 (Pending Customer Feedback): [Phase2] Prod025_BIB: SMS Notification

Tested and passed. Lizahwati Basirun

17:59 RIB Change #3576 (Development / Work In Progress): [Phase2] Prod019_Look and Feel for RIB

Hi Kartono,
Here the updates.
# To change Font size for title "Notes(s)" from 9pt to 11pt - *PASSED*
# Alignme... Lizahwati Basirun

17:34 IBAM Enhancement #1797 (Pending Prod Deployment): SCP ID# 108 : [IE000111SP] - Cannot create id A0160

Prod_013 - Description: Delete user ID but cannot create new for this user
User had been deleted and create new for ... Norhaidah Md Dasuki

17:31 IBAM Bug #3554 (Pending Prod Deployment): [Phase2] Prod011_IBAM: Authorization - Approval

06.09.2013 [Halimah]: Had been tested and OK
Proceed for deployment Norhaidah Md Dasuki

17:30 IBAM Bug #3553 (Pending Prod Deployment): [Phase2] Prod010_IBAM: RIB User Enquiry

03.09.2013 [Halimah]: Had been tested and OK
Proceed for deployement Norhaidah Md Dasuki

16:43 RIB Bug #3583 (Pending Customer Feedback): [Phase2] Prod027_RIB: Landing Page - Logo

The Bug has been fixed and retested successfully. Hosseiny Elham

15:35 RIB Change #3576 (Internal Testing): [Phase2] Prod019_Look and Feel for RIB

Hi Kak Liza,
Issues were fixed. Kindly re-test it.
Thank you. Wijaya Kartono

15:30 RIB Bug #3583 (Internal Testing): [Phase2] Prod027_RIB: Landing Page - Logo

Hi Elham,
Bug was fixed. Kindly re-test it.
Thank you. Wijaya Kartono

13:58 RIB Change #3576: [Phase2] Prod019_Look and Feel for RIB

additional Issue to fix on 3rd Party Beneficiary Acct Maintenance. refer attachment. Norhaidah Md Dasuki

12:50 RIB Change #3584 (Dropped-End of life cycle): [Phase2] Prod028_RIB: TAC Validity and Pop-up Message

TAC Notes:
Required to change the words and implementation of the requirements (refer attachment)
Change to: Your T... Norhaidah Md Dasuki

12:29 RIB Bug #3583 (Closed - End of life cycle): [Phase2] Prod027_RIB: Landing Page - Logo

Agrobank's Logo at AGRONet Landing page does not link to AGROBANK's website when click at the logo
Refer screenshot Norhaidah Md Dasuki

12:16 RIB Bug #3546 (Pending Prod Deployment): [Phase2] Prod021_RIB: Fund Transfer - Interbank Maintenance

3/9/13: uat successful
4/9/13: sit successful
Proceed to deployment Norhaidah Md Dasuki

12:15 RIB Bug #3552 (Pending Prod Deployment): [Phase2] Prod020_RIB: Bill Payment - Receipt

3/9/13: uat successful
4/9/13: sit successful
Proceed to deployment Norhaidah Md Dasuki

11:42 RIB Change #3576 (Development / Work In Progress): [Phase2] Prod019_Look and Feel for RIB

Hi Kartono,
Kindly assist.
Terdapat perbezaan pada paparan service note bagi New Interbank Giro Transfer & Favour... Norhaidah Md Dasuki

September 09, 2013

18:58 BIB Change #3580 (Internal Testing): [Phase2] Prod025_BIB: SMS Notification

Hi Kak Liza,
BIB SMS Notification had changed as per requested. Kindly re-test it.
Thank you. Wijaya Kartono

15:41 RIB Change #3576 (Pending Prod Deployment): [Phase2] Prod019_Look and Feel for RIB

9/9/13 - UAT done successfully by En. Firie.
Proceed for deployment. Norhaidah Md Dasuki

15:35 BIB Change #3580 (Closed - End of life cycle): [Phase2] Prod025_BIB: SMS Notification

Log BIB for SMS Notification. To rework as below:
+*current*+
RM0.00 Your PIN number is 234600
+*new*+
RM0.00... Norhaidah Md Dasuki

15:26 BIB Bug #3531 (Pending Prod Deployment): [Phase2] Prod023_Agronet BIB Demo Page Issues - no indicator...

3/9/13: uat successful
4/9/13: sit successful
Proceed to deployment Norhaidah Md Dasuki

15:24 BIB Bug #3556 (Pending Prod Deployment): [Phase2] Prod017_BIB: Login Page

3/9/13: uat successful
4/9/13: sit successful
Proceed to deployment Norhaidah Md Dasuki

15:07 RIB Bug #3575 (Development / Work In Progress): [Phase2] Prod024_Fund Transfer

Hi Alwi,
Kindly assist. TQ Norhaidah Md Dasuki

15:03 RIB Bug #3575: [Phase2] Prod024_Fund Transfer

Feedback for User (SIT) as below:
Issues (refer attachment for screen shot) :
IGAPPIDTYP should be applicant id... Norhaidah Md Dasuki

September 06, 2013

15:00 RIB Change #3576 (Pending Customer Feedback): [Phase2] Prod019_Look and Feel for RIB

Resolution:
Change font size as request.
As discuss and agreed by User (Fikrie), the allignment for note will be st... Norhaidah Md Dasuki

14:59 RIB Change #3576 (Closed - End of life cycle): [Phase2] Prod019_Look and Feel for RIB

LOOK AND FEEL CURRENT PRODUCTION RIB DOESN’T MATCH WITH RIB PHASE 1. PLEASE REFER THE PRINT OUT WITH LIZA.
Findi... Norhaidah Md Dasuki

14:40 RIB Bug #3575 (Pending Customer Feedback): [Phase2] Prod024_Fund Transfer

Updated user and send for retest to check value send to Host. Norhaidah Md Dasuki

14:37 RIB Bug #3575 (Internal Testing): [Phase2] Prod024_Fund Transfer

Root cause:
Wrong setting for beneficiary type and beneficiary id no
Fix:
get beneficiary type and beneficiary i... Yap Kah Yan

14:31 RIB Bug #3575 (Closed - End of life cycle): [Phase2] Prod024_Fund Transfer

To check the send value to host for New Interbank GIRO Transfer, Favorite Interbank GIRO Transfer and 3rd Party Bene ... Norhaidah Md Dasuki

September 02, 2013

19:18 RIB Bug #3552 (Pending Customer Feedback): [Phase2] Prod020_RIB: Bill Payment - Receipt

Issue resolved and successfully tested. Lizahwati Basirun

18:06 BIB Bug #3556 (User Acceptance Test): [Phase2] Prod017_BIB: Login Page

Send for user test. Norhaidah Md Dasuki

17:58 BIB Bug #3556 (Finished Development): [Phase2] Prod017_BIB: Login Page

BIB Login page box alignment fixed. Wijaya Kartono

17:57 BIB Bug #3556 (Closed - End of life cycle): [Phase2] Prod017_BIB: Login Page

BIB Login page box alignment Norhaidah Md Dasuki

17:53 BIB Bug #3530 (Pending Prod Deployment): [Phase2] Pro015_BIB:Demo

Root Cause: Wrong link path
Fix the link path with correct link and migrate the latest BIBDemo folder to Web Server Norhaidah Md Dasuki

17:47 RIB Bug #3546 (User Acceptance Test): [Phase2] Prod021_RIB: Fund Transfer - Interbank Maintenance

Send for user retest. Norhaidah Md Dasuki

17:43 RIB Bug #3552 (User Acceptance Test): [Phase2] Prod020_RIB: Bill Payment - Receipt

Norhaidah Md Dasuki

17:39 RIB Task #3555 (Pending Prod Deployment): [Phase2] Prod014_RIB: Demo

Root Cause: Wrong link path
Fix the link path with correct link and migrate the latest RIBDemo folder to Web Server
... Norhaidah Md Dasuki

17:37 RIB Task #3555 (Closed - End of life cycle): [Phase2] Prod014_RIB: Demo

RIB>RIB Demo
Wrong pointing the link path Norhaidah Md Dasuki

17:34 RIB Bug #3525 (Closed - End of life cycle): [Phase2] Prod005_RIB: Registration

29/8/13 - plugin and clear cache but still not ok.
8:13pm - Change one JSP file in IB Application in production s... Norhaidah Md Dasuki

17:34 RIB Support #2455: SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB

What is the current connection pool? And have we recommend Agrobank to increase the connection pool size? Tan Lee Yong

17:28 RIB Change #3520: [Phase2] Prod001_RIB: Landing Page

30/8/13 - Successfully tested on SIT and UAT. Proceed for deployment.
Alwi to prepare Deployment file. Norhaidah Md Dasuki

17:26 RIB Support #2455 (Closed - End of life cycle): SCP ID# 374 : IBG TRANSACTION NOT PICKUP IN IB

The reason IB not pick up the transaction is because the previous error "Lock request time out period exceeded" ,and ... Norhaidah Md Dasuki

15:51 IBAM Bug #2368 (Closed - End of life cycle): IBAM out of memory, fund transfer report missing - SCP# 3...

Norhaidah Md Dasuki

15:49 IBAM Bug #2368: IBAM out of memory, fund transfer report missing - SCP# 340, 321

On May 16, 2013 11:49 AM NORAZLILAH KHAMDAN wrote ---
Salam
Successfully migrate to production 14/05/2013. Norhaidah Md Dasuki

15:48 RIB Bug #3552 (Finished Development): [Phase2] Prod020_RIB: Bill Payment - Receipt

Root cause:
No statement
Fix:
add the statement:
"Your bill will be updated on the next working days by the pa... Yap Kah Yan

15:46 RIB Bug #3524: [Phase2] Prod002_RIB: Bill Payment

30/8/13 - Successfully tested on SIT and UAT. Proceed for deployment.
war file created. Pending deployment Yap Kah Yan

15:44 RIB Bug #3546 (Finished Development): [Phase2] Prod021_RIB: Fund Transfer - Interbank Maintenance

Root Cause:
validation not correct
Fix:
use correct validation Yap Kah Yan

15:19 IBAM Enhancement #1797 (User Acceptance Test): SCP ID# 108 : [IE000111SP] - Cannot create id A0160

Norhaidah Md Dasuki

15:18 IBAM Bug #3553 (User Acceptance Test): [Phase2] Prod010_IBAM: RIB User Enquiry

Norhaidah Md Dasuki

15:18 IBAM Bug #3554 (User Acceptance Test): [Phase2] Prod011_IBAM: Authorization - Approval

Norhaidah Md Dasuki

15:11 IBAM Bug #3554 (Pending Customer Feedback): [Phase2] Prod011_IBAM: Authorization - Approval

Root Cause: Data Issue. Scenario not found during SIT/UAT
Column LOG_BEFORE_STATE and LOG_AFTER_STATE in ADMIN_AUDIT... Norhaidah Md Dasuki

15:08 IBAM Bug #3554 (Closed - End of life cycle): [Phase2] Prod011_IBAM: Authorization - Approval

Authorization > Approval
Once click "Rejected" or "Approve" system prompt error but changes exist.
Issue happen wh... Norhaidah Md Dasuki

15:05 IBAM Bug #3526: [Phase2] Prod012_IBAM: User Group Maintenance

30/8/13 - Successfully tested on SIT and UAT. Proceed for deployment.
Alwi to prepare deployment file. Norhaidah Md Dasuki

15:01 IBAM Bug #3553 (Pending Customer Feedback): [Phase2] Prod010_IBAM: RIB User Enquiry

Root Cause:
Set to wrong method. New has been set to Unsuspend method instead of Normal method
Resolution:
Fixed ... Norhaidah Md Dasuki

15:00 IBAM Bug #3553 (Closed - End of life cycle): [Phase2] Prod010_IBAM: RIB User Enquiry

Activate NEW user, status changed to UNSUSPEND instead of NORMAL. Norhaidah Md Dasuki

14:58 RIB Bug #3552 (Closed - End of life cycle): [Phase2] Prod020_RIB: Bill Payment - Receipt

Bill Payment Receipt
This statement is missing:
"Your bill will be updated on the next working days by the payee.... Lizahwati Basirun

09:22 RIB Bug #3546 (Closed - End of life cycle): [Phase2] Prod021_RIB: Fund Transfer - Interbank Maintenance

RIB>Fund Transfer>Interbank Account Transfer>Favourite Interbank Maintenance
# Click on Favourite Interbank Mainte... Lizahwati Basirun

August 30, 2013

12:33 BIB Bug #3531: [Phase2] Prod023_Agronet BIB Demo Page Issues - no indicator of this is a demo site

Alwi, please take over and assign someone to double confirm and see anything else to fix. And then deploy to UAT for ... Tan Lee Yong

12:32 BIB Bug #3531 (Development / Work In Progress): [Phase2] Prod023_Agronet BIB Demo Page Issues - no in...

Najmi already applied watermark of the DEMO word in the header. Changed the CSS to use the same font type. Fixed junk... Tan Lee Yong

12:28 BIB Bug #3531 (Closed - End of life cycle): [Phase2] Prod023_Agronet BIB Demo Page Issues - no indica...

There is no indicator of this is a demo site. Also contains junk information. Tan Lee Yong

12:24 BIB Bug #3530 (Closed - End of life cycle): [Phase2] Pro015_BIB:Demo

The BIB Demo link is linking to 10.6.6.20, which is UAT environment and wrong. Must change to https://www.agronet.com... Tan Lee Yong

August 29, 2013

20:18 IBAM Bug #3526 (Pending Prod Deployment): [Phase2] Prod012_IBAM: User Group Maintenance

Root Cause: Missing Action ID
Resolution: Run script to add action ID Norhaidah Md Dasuki

20:17 IBAM Bug #3526 (Closed - End of life cycle): [Phase2] Prod012_IBAM: User Group Maintenance

Create/Edit User Group for Mode View and Execution
Setting RIB statistic -
*Result: no check box for RIB statistic... Norhaidah Md Dasuki

20:16 RIB Bug #3525: [Phase2] Prod005_RIB: Registration

We only execute, workaround (1), The workaround (2) not proceed after tested directly to the App1 & App2 (bypass the ... Ahmad Hazri

19:52 RIB Change #3520 (Pending Prod Deployment): [Phase2] Prod001_RIB: Landing Page

Change has been made as per required. this issue not been raise during UAT and Pre-deployment comfort test. Norhaidah Md Dasuki

19:49 RIB Change #3520 (Development / Work In Progress): [Phase2] Prod001_RIB: Landing Page

Norhaidah Md Dasuki

19:46 RIB Bug #3525: [Phase2] Prod005_RIB: Registration

Test 2 option:
Workaround (1) - Restart Web server dan WAS
rename plugin log (to get fresh plugin log) for troubles... Norhaidah Md Dasuki

19:44 RIB Bug #3525 (Closed - End of life cycle): [Phase2] Prod005_RIB: Registration

Description: Register an account
After click "Next" once key in all the information; Account No, ATM Card No & etc -... Norhaidah Md Dasuki

19:43 RIB Bug #3524 (Pending Prod Deployment): [Phase2] Prod002_RIB: Bill Payment

Root Cause:
Code error
Change coding: req. deployment
- code already Change but Kah Yan required to check on the... Norhaidah Md Dasuki

19:41 RIB Bug #3524 (Closed - End of life cycle): [Phase2] Prod002_RIB: Bill Payment

RIB>Bill Payment> Registered Payee Maintenance
Step to re-produce:
1)Click on Favourite Payee Maintenance
2)Tick o... Norhaidah Md Dasuki

17:23 RIB Change #3520 (Closed - End of life cycle): [Phase2] Prod001_RIB: Landing Page

Announcement/Promotion - Change "Click here for more info" to "Read more"
*Ensure that changes also reflects in BIB. Norhaidah Md Dasuki

August 22, 2013

14:56 RIB Support #2729: SCP ID# 403 : Unsuccessful Bill Payment

Salam Alwi
Same issue raised by Ruzaimah... Ahmad Hazri

August 19, 2013

18:03 Support #1885 (Pending Customer Feedback): SCP ID# 198 : [IE000123SP] - To include account inquir...

This has been implemented in IBAM phase2. All report can be view under IBAM>RIB Report and IBAM>BIB Report.
Send fo... Norhaidah Md Dasuki

17:53 RIB Support #2401 (Closed - End of life cycle): SCP ID# 363 : Invalid check digit - JBA Pahang

NORAZLILAH KHAMDAN Jun 14, 2013 02:44 PM
Successfully migrate to production. Norhaidah Md Dasuki

17:51 RIB Task #2470 (Closed - End of life cycle): SCP ID# 381 : Failed to changed password with error - In...

NORAZLILAH KHAMDAN Jun 26, 2013 09:41 AM
Customer has been successfuly do forgot password and able to login AGRONet.... Norhaidah Md Dasuki