B - Production Support » Agrobank Support

February 20, 2014

17:58 IBAM Support #4102 (Pending Customer Feedback): [SCP ID : 1970] - Report epay di IBAM & HOST tidak bal...

Hi Kak Haida,
Issue has been rectify by Ruzaimah (Agro IT). The result as following:
HOST - Report IB = not bal... Wijaya Kartono

17:00 BIB Support #4148 (Internal Testing): SCP ID# 2032 : BIB - epay tranx Approval reason - view code

Hi Kak Liza,
Changes: Amended reason, display error description instead of error code. Fixed and deployed, kindly ... Wijaya Kartono

16:57 RIB Support #4155 (Internal Testing): SCP ID # 2034 : What's TAC - Incorrect information about TAC in...

Hi Kak Liza,
Changes: - Amended information about TAC. Kindly test it. Thank you. Wijaya Kartono

16:54 RIB Support #4153 (Internal Testing): SCP ID# 2035 : Add notification for ALL Zakat Receipt

Hi Kak Liza,
Notification added to the Zakat Receipt. Kindly test it. Thank you. Wijaya Kartono

15:46 RIB Support #4155 (Closed - End of life cycle): SCP ID # 2034 : What's TAC - Incorrect information ab...

*Incorrect info as below :*
" Each TAC will expire after 2 hours or upon logout, whichever is earlier. It can be use... William Gozali Tan

13:41 RIB Support #4153 (Closed - End of life cycle): SCP ID# 2035 : Add notification for ALL Zakat Receipt

Please attend user request below... Ahmad Hazri

13:34 Support #4152: SCP ID# 2036 : Agrobank RIB Log override

Planning to do clear the WAS cache during migration time.
Procedure:
Stop WAS services
D:/IBM/WebSphere/AppS... Ahmad Hazri

13:30 Support #4152 (Work Completed-End life cycle): SCP ID# 2036 : Agrobank RIB Log override

RIB log is not rolling over Ahmad Hazri

12:51 RIB Support #4077 (Pending Customer Feedback): SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch

Hi Kak Haida,
Issues have been resolved and tested successfully. As per attached is the Test Result for your revie... Lizahwati Basirun

09:46 BIB Support #4148 (Closed - End of life cycle): SCP ID# 2032 : BIB - epay tranx Approval reason - vie...

Issue : BIB - epay tranx Approval reason - displayed reason code, should display description.
For more details, pl... William Gozali Tan

February 19, 2014

17:48 IBAM Support #4144 (Internal Testing): SCP ID# 2024 : RIB didn't display notes for each payee which co...

Hi Kak Liza,
Root Cause: Payee notes were not set into bean.
Solution: Set payee notes into bean.
Fixed and de... Wijaya Kartono

17:45 Support #3819 (Closed - End of life cycle): SCP ID# 1300 : Penetration Test Remediation - Extern...

On Oct 21, 2013 03:15 PM RUZAIMAH BINTI SAMAT wrote ---
Assalammualaikum.

Untuk makluman semua isu pentest unt... Norhaidah Md Dasuki

17:39 RIB Support #4119 (User Acceptance Test): SCP ID# 1986 : Joint Account & Close account appear in AGRONET

Norhaidah Md Dasuki

17:36 RIB Change #4125 (User Acceptance Test): SCP ID# 1992 : Pertukaran nama Mobile Internet Reload

RUZAIMAH BINTI SAMAT Feb 14, 2014 11:54 AM
IBAM Setup & SIT Completed. Now at UAT stage.
Norhaidah Md Dasuki

17:31 BIB Support #4129 (User Acceptance Test): SCP ID # 2008 : AGRONet & AGRONetBIZ Login Page [Production]

From: RUZAIMAH SAMAT
Sent: 17 February 2014 15:29
SIT Completed. Norhaidah Md Dasuki

17:14 BIB Support #4090 (Closed - End of life cycle): BIB_Pilot : [SCP ID : 1937] - FW: [Request ID :##3381...

Norhaidah Md Dasuki

17:13 BIB Support #4088 (Closed - End of life cycle): BIB_Pilot : [SCP ID# 1933] - [Request ID :##34592##] ...

Norhaidah Md Dasuki

17:08 RIB Support #4089 (Closed - End of life cycle): SCP ID# 1932 : [Request ID :##34664##] : LIVE: Interb...

Successfully migrated to production on 22/1/2014 Norhaidah Md Dasuki

17:05 BIB Support #4050 (Closed - End of life cycle): [SCP ID : 1848] - FW: [Request ID :##33812##] : PILOT...

RUZAIMAH BINTI SAMAT Jan 13, 2014 12:54 PM
Migrated successfully on 10/1/2013.
Recommend to close this issue. Norhaidah Md Dasuki

16:47 IBAM Support #4144: SCP ID# 2024 : RIB didn't display notes for each payee which configured in IBAM

In the Support Portal, the issue title is *Sample image for bill payment - CR IE0000070C* and in the email, there are... William Gozali Tan

15:38 IBAM Support #4144 (Closed - End of life cycle): SCP ID# 2024 : RIB didn't display notes for each paye...

RIB didn't display notes for each payee which configured in IBAM.
Notes: Fixed shall be done on BIB site also. William Gozali Tan

February 18, 2014

17:47 RIB Support #4119 (Pending Prod Deployment): SCP ID# 1986 : Joint Account & Close account appear in A...

Internal Test Result attached and sign-off
Preparation for UAT and sign-off Norhaidah Md Dasuki

17:44 RIB Support #4119: SCP ID# 1986 : Joint Account & Close account appear in AGRONET

Norhaidah Md Dasuki

17:33 RIB Support #4080 (Closed - End of life cycle): SCP ID# 1922 : [Request ID :##34545##] - LIVE: Unsucc...

Successfully migrated to production on 22/1/2014 Norhaidah Md Dasuki

17:32 RIB Support #4083 (Closed - End of life cycle): SCP ID# 1928 : [Request ID :##34614##] - LIVE: Proble...

Norhaidah Md Dasuki

17:25 RIB Support #4087 (Closed - End of life cycle): SCP ID# 1931 : [Request ID :##34655##] - LIVE: Unable...

Successfully migrated to production on 22/1/2014 Norhaidah Md Dasuki

17:04 RIB Support #4076 (Closed - End of life cycle): SCP ID# 1917 : IBG Transaction Status - Successfull

Successfully migrated to production on 22/1/2014 Norhaidah Md Dasuki

February 17, 2014

15:30 RIB Support #4105 (Pending Customer Feedback): SCP ID # 1972 : Browser Idle more than 5 minutes

Root Cause: User was idle for more than 5 minutes. When the system check session token, if the token is invalid it wi... Wijaya Kartono

February 14, 2014

16:14 RIB Support #4077 (Internal Testing): SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch

Fix:
To reset the following values for 2nd validation in action
- beneficiary id
- beneficiary type
- 2nd valida... Yap Kah Yan

15:54 RIB Support #4077: SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch

Hi Kahyan,
As per result from Paymentz and it is failed. Supposedly, NO 2nd Validation for all transactions. But f... Lizahwati Basirun

12:43 BIB Support #4129 (Pending Customer Feedback): SCP ID # 2008 : AGRONet & AGRONetBIZ Login Page [Produ...

Changes:
- Replace Agrobank Logo in BIB with Agrobank Logo in RIB. Wijaya Kartono

12:13 BIB Support #4129 (Work Completed-End life cycle): SCP ID # 2008 : AGRONet & AGRONetBIZ Login Page [P...

Please ammend the sharpness of the Agrobank logo in BIB. William Gozali Tan

11:58 RIB Support #4119 (Pending Customer Feedback): SCP ID# 1986 : Joint Account & Close account appear in...

Root Cause: Few lines of code are commented in IBFundTransferServices.
Solution: Uncomment the code.
Tested succe... Wijaya Kartono

11:51 RIB Change #4125 (Pending Customer Feedback): SCP ID# 1992 : Pertukaran nama Mobile Internet Reload

Solution:
- Change node type in IB_NAVIGATION to 0 for MIR, as result user can edit PMR and PBMR.
- Change parent i... Wijaya Kartono

11:21 RIB Change #4125 (Closed - End of life cycle): SCP ID# 1992 : Pertukaran nama Mobile Internet Reload

Request by Ruzaimah for below changes:
RIB > RIB Navigation > RIB > MIR > Mobile Internet Reload change to Prepai... Ahmad Hazri

February 13, 2014

12:48 RIB Support #4077 (Development / Work In Progress): SCP ID# 1918 : IBG via RIB-rejected by MyClear Pa...

Tested and pending from IT team to check on the transaction. Lizahwati Basirun

09:46 RIB Support #4119: SCP ID# 1986 : Joint Account & Close account appear in AGRONET

Hi Kartono,
Please update this issue.
Just need to uncomment in the code, IBFundTransferServices
Thank you. Yap Kah Yan

February 12, 2014

16:55 RIB Support #4041 (Work Completed-End life cycle): SCP ID# 1831 : [Request ID :##33250##] - LIVE RIB:...

Issue solved. Confirmed by Ruzaimah (AGRO IT Team) as at 10 February 2014.
Root Cause: CIF in Host and IBAM was not ... Wijaya Kartono

February 07, 2014

16:29 RIB Support #4119 (Development / Work In Progress): SCP ID# 1986 : Joint Account & Close account appe...

Pending screenshot from user Yap Kah Yan

16:28 RIB Support #4116 (Internal Testing): SCP ID # 1983 : LIVE: Change Password Error

Root Cause:
Config setting in TB_AM_CONFIG (DB)
P_EXPIRY_DAY is set to 31 (RIB) and 30 (BIB) based on UAT env
Note... Yap Kah Yan

February 05, 2014

17:11 RIB Support #4119: SCP ID# 1986 : Joint Account & Close account appear in AGRONET

+*Related Acc:*+... Ahmad Hazri

17:04 RIB Support #4119 (Closed - End of life cycle): SCP ID# 1986 : Joint Account & Close account appear i...

Reported by Ruzaimah
Agronet customer reported that there is unidentified account appear in their account.
Upon c... Ahmad Hazri

15:13 RIB Support #4116 (Closed - End of life cycle): SCP ID # 1983 : LIVE: Change Password Error

Dear Support,

Customer unable to perform Change Password in Profile Management, error prompt ‘Password Expired’.
... William Gozali Tan

February 04, 2014

16:28 RIB Support #4041: SCP ID# 1831 : [Request ID :##33250##] - LIVE RIB: Forgot Password

CIF in IBAM: 280066236
Pending CIF returned by host Yap Kah Yan

14:16 RIB Support #4077 (Internal Testing): SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch

Root Cause:
javascript used to clear form did not clear 2nd validation indicator
Fix:
fix javascript to clear 2n... Yap Kah Yan

January 30, 2014

11:56 RIB Support #4077: SCP ID# 1918 : IBG via RIB-rejected by MyClear PaySwitch

Hi Kah Yan,
Kindly assist to fix the issue. Thank you.
*Step to re-produce:*
+*Scenario 1:*+
# Click on Ne... Lizahwati Basirun

January 29, 2014

17:56 RIB Support #4104 (Work Completed-End life cycle): SCP ID # 1971 : New Production EPAY endpoint URL

Migrated successfully on 24 January 2014. Wijaya Kartono

January 27, 2014

11:05 RIB Support #4105 (Work Completed-End life cycle): SCP ID # 1972 : Browser Idle more than 5 minutes

Kindly assist to check on Encik Subri Md Noh issue on the browser idle more than 5 minute when performing the transac... William Gozali Tan