B - Production Support » Agrobank Support

September 30, 2015

11:00 Support #5509: [SCP ID :##2802##] : Authorization > BIB > During approval, IBAM Checker una...

Kah Yan
Please help to check and fix this issue.
TQ Ngoh Chee Ping

09:25 Support #5509 (Closed - End of life cycle): [SCP ID :##2802##] : Authorization > BIB > Duri...

Hi,
Kindly attend below request:
BIB > Company Inquiry> Authorised Person Tab, During approval, IBAM Checker unab... Zahir Abd Latif

September 17, 2015

14:32 Support #5491 (Pending Customer Feedback): [SCP ID :##2795##] : IBAM setup Reference No. Set Valu...

Root Cause:
Because the validation rule in payee content IBAM already set.
Solution:
Empty the validation rule ... Ngoh Chee Ping

13:17 Support #5491: [SCP ID :##2795##] : IBAM setup Reference No. Set Value (Favourite Maintenance): N...

Add screenshot.
!https://mail.google.com/mail/u/0/?ui=2&ik=3f5140c6a4&view=fimg&th=14fd9b8f5a98d48c&attid=0.1&disp... Zahir Abd Latif

13:08 Support #5491 (Closed - End of life cycle): [SCP ID :##2795##] : IBAM setup Reference No. Set Val...

Hi,
Kindly attend below request:... Zahir Abd Latif

September 10, 2015

14:55 Support #5478 (Closed - End of life cycle): [SCP ID :##2784##] : [atm.username.not.link] ATM Card...

Update from Norazlilah, Sep 10, 2015 02:51 PM:-... Zahir Abd Latif

11:18 Support #5477 (Closed - End of life cycle): [SCP ID :##2783##] : Incident Notification (Ref: 1EB9...

Issue closed in SCP. Zahir Abd Latif

10:51 Support #5477 (Pending Customer Feedback): [SCP ID :##2783##] : Incident Notification (Ref: 1EB98...

Update from Lee Yong, Sep 7, 2015 03:05 PM:-
The report saying there is an access from this IP 203.106.156.209 tha... Zahir Abd Latif

September 09, 2015

16:40 Support #5478 (Pending Customer Feedback): [SCP ID :##2784##] : [atm.username.not.link] ATM Card ...

Ngoh Chee Ping

September 08, 2015

15:55 Support #5439 (Closed - End of life cycle): [SCP ID :##2767##] : BIB customer unable to view Acco...

Update from Norazlilah, Sep 8, 2015 03:39 PM:-... Zahir Abd Latif

10:53 Support #5463: [SCP ID :##2775##] : BIB log not captured & RIB Log not captured daily by date.

Update from Ruzaimah, Sep 8, 2015 10:32 AM:-
Will schedule this activity on 11/9/2015 12.45am. Zahir Abd Latif

September 07, 2015

16:56 Support #5478 (Closed - End of life cycle): [SCP ID :##2784##] : [atm.username.not.link] ATM Card...

Hi,
Kindly attend below request:... Zahir Abd Latif

14:18 Support #5477 (Closed - End of life cycle): [SCP ID :##2783##] : Incident Notification (Ref: 1EB9...

Hi,
Kindly attend below request:
E-corp has reported below incident. Kindly advise.
__________________________... Zahir Abd Latif

10:45 Support #5433 (Pending Customer Feedback): [SCP ID :##2760##] : IBAM USER: unable to reset password.

Asked to provide the screenshot for the steps and log file in development. Havent got any reply yet. Ngoh Chee Ping

10:41 Support #5439 (Pending Customer Feedback): [SCP ID :##2767##] : BIB customer unable to view Accou...

Asked for the data of "CUSTOMER_NUMBER" and "ACCOUNT_NUMBER". Havent receive any reply from Norazlilah.
Ngoh Chee Ping

09:27 Support #5470 (Pending Customer Feedback): [SCP ID :##2779##] : BIB PROBLEM (ID- 0032017) PHUAH K...

Update from Chee Ping, Sep 5, 2015 12:21 PM:-
Here are the update WAR file that fix this issue. Please download an... Zahir Abd Latif

09:26 Support #5464 (Pending Customer Feedback): [SCP ID :##2776##] : Why sole P company can register A...

Update from Chee Ping, Sep 5, 2015 12:21 PM:-
Here are the updated WAR file for this fix. Please download and test... Zahir Abd Latif

September 04, 2015

16:01 Support #5467 (Closed - End of life cycle): [SCP ID :##2778##] : UAT BIB Bill Payment - Majlis Pe...

Issue resolved.
Issue closed in SCP. Zahir Abd Latif

15:35 Support #5470 (Development / Work In Progress): [SCP ID :##2779##] : BIB PROBLEM (ID- 0032017) PH...

Ngoh Chee Ping

14:58 Support #5470 (Closed - End of life cycle): [SCP ID :##2779##] : BIB PROBLEM (ID- 0032017) PHUAH ...

Hi,
Kindly attend below request:
Customer unable to do FTL.
1st try got error message 'You left this browser idl... Zahir Abd Latif

09:17 Support #5467 (Pending Customer Feedback): [SCP ID :##2778##] : UAT BIB Bill Payment - Majlis Per...

Update from Chee Ping, Sep 3, 2015 01:49 PM:-... Zahir Abd Latif

09:15 Support #5464 (Development / Work In Progress): [SCP ID :##2776##] : Why sole P company can regis...

Zahir Abd Latif

September 03, 2015

11:08 Support #5467 (Closed - End of life cycle): [SCP ID :##2778##] : UAT BIB Bill Payment - Majlis Pe...

Hi,
Kindly attend below request:... Zahir Abd Latif

September 02, 2015

15:17 Support #5463 (Pending Customer Feedback): [SCP ID :##2775##] : BIB log not captured & RIB Log no...

Update from Chee Ping, Sep 2, 2015 02:41 PM:-... Zahir Abd Latif

14:36 Support #5463: [SCP ID :##2775##] : BIB log not captured & RIB Log not captured daily by date.

Hi Lee Yong
I think its application, coz the one not generated is application log not websphere. In the same serve... Ahmad Hazri

14:09 Support #5433 (Development / Work In Progress): [SCP ID :##2760##] : IBAM USER: unable to reset p...

Update from Ruzaimah, Sep 2, 2015 12:08 PM:-

A0000 has successfully login to IBAM with the temporary solution. We... Zahir Abd Latif

13:45 Support #5464 (Closed - End of life cycle): [SCP ID :##2776##] : Why sole P company can register ...

Hi,
Kindly attend below request:... Zahir Abd Latif

12:10 Support #5433 (Pending Customer Feedback): [SCP ID :##2760##] : IBAM USER: unable to reset password.

Zahir Abd Latif

12:02 Support #5433: [SCP ID :##2760##] : IBAM USER: unable to reset password.

What is the status on this issue? Tan Lee Yong

12:01 Support #5463: [SCP ID :##2775##] : BIB log not captured & RIB Log not captured daily by date.

Hi Hazri,
Please look into this issue. Could it be Websphere related? Tan Lee Yong

10:59 Support #5463 (Closed - End of life cycle): [SCP ID :##2775##] : BIB log not captured & RIB Log n...

Hi,
Kindly attend below request:... Zahir Abd Latif