Activity

From August 11, 2016 to September 09, 2016

11:10 Support #6558 (Pending Customer Feedback): [SCP ID :##3357##] : Instant Transfer Declined ( 00817...: Beans to check on the error.
[05/09/2016] [09:08:37:801] [INFO] [ESBeIBFTAcctInquiryServices]:312 - Error Code : E... Yap Kah Yan
10:47 Support #6558: [SCP ID :##3357##] : Instant Transfer Declined ( 0081780) Lim Jit Kean.: Update from Syafiq, issue happened in RIB Yap Kah Yan
09:45 Support #6558 (Closed - End of life cycle): [SCP ID :##3357##] : Instant Transfer Declined ( 0081...: Hi,
Kindly attend below request:
Kindly need your assistance to check why the transaction was declined.

Bel... Zahir Abd Latif

11:36 RIB Support #6556 (Pending Customer Feedback): [SCP ID :##3355##] : Session Expired (ID-0081268) NOR...: Provide script to update null values
update IB_TRANSFER_LIMIT set INTRA_OPEN_LIMIT=0, INTRA_FAV_LIMIT=0,
INTER... Yap Kah Yan

19:11 RIB Support #6556 (Closed - End of life cycle): [SCP ID :##3355##] : Session Expired (ID-0081268) NO...: Hi Kahyan
Kindly attend this case
Thanks Ahmad Hazri
17:19 BIB Support #6549 (Pending Customer Feedback): [SCP ID :##3350##] : Username problem for Single User...: Feedback from Halimah, already able to create user. Yap Kah Yan

16:16 BIB Support #6549 (Closed - End of life cycle): [SCP ID :##3350##] : Username problem for Single Use...: Hi Kahyan
kindly attend this case.
Thanks Ahmad Hazri

15:33 Support #6522 (Pending Customer Feedback): [SCP ID :##3335##] : Forgot Password - Account has bee...: Waiting agrobank to revert on the correct username and the database query after confirm. Ngoh Chee Ping
15:19 Task #6499 (Pending Customer Feedback): [SCP ID :##3321##] : Unable to make instant transfer due ...: This issue happen because the payment type is null and some of them is the session issue. In order to solve the payme... Ngoh Chee Ping
11:28 Task #6499 (Development / Work In Progress): [SCP ID :##3321##] : Unable to make instant transfer...: Hi Chee Ping,
Can help look into this? The error occurred when click Next (Details > Confirm)
I suspect maybe o... Yap Kah Yan

09:05 Support #6521 (Closed - End of life cycle): [SCP ID :##3334##] : En. Shaiful performed Fav. Insta...: Issue closed in SCP. Zahir Abd Latif

10:41 Support #6521: [SCP ID :##3334##] : En. Shaiful performed Fav. Instant Transfer and get Session E...: Root Cause:
Null value for payment type due to old data, added before instant transfer implementation
Fix:
Updat... Yap Kah Yan
10:38 Support #6521 (Pending Customer Feedback): [SCP ID :##3334##] : En. Shaiful performed Fav. Instan...: +app2 svr1+
[8/17/16 16:48:04:614 SGT] 00000049 SystemOut O [17/08/2016] [16:48:04:614] [ERROR] [IBInterbankFu... Yap Kah Yan
10:33 Task #6499 (Pending Customer Feedback): [SCP ID :##3321##] : Unable to make instant transfer due ...: No issue reported after deployment at 13/8/2016.
Asked user to retest. Yap Kah Yan

12:43 Support #6522 (Closed - End of life cycle): [SCP ID :##3335##] : Forgot Password - Account has be...: Hi,
Kindly attend below request:
Pelanggan lupa password Agronet, namun apabila beliau membuat pilihan ' Forgot M... Zahir Abd Latif
12:04 Support #6521 (Development / Work In Progress): [SCP ID :##3334##] : En. Shaiful performed Fav. I...: +App1-RIB log+
[2016-08-17 16:49:54,498 ERROR](com.ib.common.utils.IBControllerAction) -
com.ib.common.error.excep... Yap Kah Yan
11:31 Support #6521 (Closed - End of life cycle): [SCP ID :##3334##] : En. Shaiful performed Fav. Insta...: Hi,
Kindly attend below request:
Kindly check urgently.

En. Shaiful performed Fav. Instant Transfer and get S... Zahir Abd Latif

15:37 Support #6119 (Closed - End of life cycle): [SCP ID :##3031##] : INTERNET BANKING PENTEST 2016.: Issue closed in SCP. Zahir Abd Latif
15:01 Support #6509 (Closed - End of life cycle): [SCP ID :##3328##] : No error message display for TNB...: Issue closed in SCP. Zahir Abd Latif
12:26 Support #6513 (Closed - End of life cycle): [SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET): Issue closed in SCP. Zahir Abd Latif
12:24 Support #6513: [SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET): Hi Zahir,
Please help to close case.
Old issue, wrongly reported. Yap Kah Yan
10:54 Support #6513 (Closed - End of life cycle): [SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET): Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue:

Sejumlah pelanggan telah... Zahir Abd Latif
09:11 Task #6500 (Closed - End of life cycle): [SCP ID :##3322##] : Dynamic Report: Download excel only...: Issue closed in SCP. Zahir Abd Latif
09:09 Task #6500: [SCP ID :##3322##] : Dynamic Report: Download excel only show 2000 record: deployed to prod at 13/8/2016 Yap Kah Yan
08:45 Support #6509 (Pending Customer Feedback): [SCP ID :##3328##] : No error message display for TNB ...: Root Cause:
Not getting the error message when performing fav bill payment
Fixes:
To get error message when per... Yap Kah Yan

11:49 Support #6509 (Closed - End of life cycle): [SCP ID :##3328##] : No error message display for TNB...: Hi,
Kindly attend below request:
Please help to check and fix below issue:
No error message display for TNB bi... Zahir Abd Latif

16:22 Support #6480 (Closed - End of life cycle): [SCP ID :##3310##] : IBG transaction unsuccessful.: Issue closed in SCP. Zahir Abd Latif
10:04 IBAM Support #6436 (Closed - End of life cycle): [SCP ID :##3271##] : DATA IN IBAM DYNAMIC REPORT WAS...: Issue closed in SCP. Zahir Abd Latif
10:03 Support #6438 (Closed - End of life cycle): [SCP ID :##3273##] : eIBFT - Payment Type display '0: Issue closed in SCP. Zahir Abd Latif

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