Activity
From January 23, 2017 to February 21, 2017
February 21, 2017
- 17:19 Support #7180 (Development / Work In Progress): [SCP ID :##3677##] : Takaful certificate issue fo...
- 17:12 Support #7180 (Closed - End of life cycle): [SCP ID :##3677##] : Takaful certificate issue for BI...
- Hi,
Kindly attend below request.
Please help to check and fix takaful certificate for bib at production.
!http... - 15:51 BIB Support #7038 (Closed - End of life cycle): [SCP ID :##3602##] : Notification of Fund Transfer v...
- Issue closed in SCP.
February 20, 2017
- 11:51 Support #7166 (Closed - End of life cycle): [SCP ID :##3676##] : IB Websphere change password.
- Hi,
Kindly attend below request.
Agrobank plan to change default password for websphere ID in production as below...
February 17, 2017
- 16:28 Support #7162 (Internal Testing): [SCP ID :##3674##] : KADA Approver - SMS Notification.
- Root Cause: used wrong logic when populate list of mobile number
Fix: Fix the logic
Dear Erni,
Please assist... - 15:26 Support #7162 (Work Completed-End life cycle): [SCP ID :##3674##] : KADA Approver - SMS Notificat...
- Hi,
Kindly attend below request.
Kindly need your assistance to check on this matter, KADA approver did not r...
February 13, 2017
- 15:13 Support #7132 (Pending Customer Feedback): [SCP ID :##3654##] : UNABLE TO LOGIN AS APPROVER (ID-0...
- Reported user cannot login rajeslal7066 due to:
10:25 AM - Invalid OTP
10:28 AM - Invalid Password
Findings:
To...
February 10, 2017
- 12:31 Support #7132 (Closed - End of life cycle): [SCP ID :##3654##] : UNABLE TO LOGIN AS APPROVER (ID-...
- Hi,
Kindly attend below request.
Kindly need your help to check this matter.
Approver try to login but failed...
February 08, 2017
- 09:30 Support #7082 (Closed - End of life cycle): [SCP ID :##3634##] : Tiada butiran lengkap untuk Resi...
- Issue closed in SCP.
February 07, 2017
- 13:03 Support #7082 (Pending Customer Feedback): [SCP ID :##3634##] : Tiada butiran lengkap untuk Resit...
- Dear Zahir,
Kindly proceed to close this issue.
Thank you.
Solution: VB provide official email of transactio...
February 06, 2017
- 09:33 Support #7031 (Closed - End of life cycle): [SCP ID :##3599##] : Customer still unable to receive...
- Issue closed in SCP.
- 09:33 BIB Support #7037 (Closed - End of life cycle): [SCP ID :##3601##] : Approver Counter Display Approv...
- Issue closed in SCP.
February 03, 2017
- 10:46 Support #7058: [SCP ID :##3621##] : IB restart server procedure
- Dear Ateh,
Any update?
Thanks. - 10:24 Support #7052 (Pending Customer Feedback): [SCP ID :##3615##] : Customer Mobile number not start ...
- 10:18 Support #7050 (Pending Customer Feedback): [SCP ID :##3613##] : eibft transaction problem in prod...
January 27, 2017
- 10:34 BIB Support #7038 (Pending Customer Feedback): [SCP ID :##3602##] : Notification of Fund Transfer vi...
January 26, 2017
- 18:01 BIB Support #7038 (Development / Work In Progress): [SCP ID :##3602##] : Notification of Fund Transf...
- Hi Kah Yan,
Based on the test result, we unable to replicate the issue. Is there any other possibility findings fr... - 14:51 Support #7082 (Closed - End of life cycle): [SCP ID :##3634##] : Tiada butiran lengkap untuk Resi...
- Hi,
Kindly attend below request.
Kindly need your help on this matter.
Customer inform unable to reprint receip... - 12:08 BIB Support #7038 (Pending Review): [SCP ID :##3602##] : Notification of Fund Transfer via AGRONetbi...
- Hi Kak Haida,
Unable to replicate the issue.
Email can successfully received with correct sequenced.
Thank you - 10:57 BIB Support #7038 (Internal Testing): [SCP ID :##3602##] : Notification of Fund Transfer via AGRONet...
- 09:01 BIB Support #7037 (Pending Customer Feedback): [SCP ID :##3601##] : Approver Counter Display Approve...
- Have check the data from the query, approver counter should show the correct number of transaction.
Pending user to ...
January 25, 2017
- 11:20 BIB Support #7042 (Closed - End of life cycle): [SCP ID :##3606##] : BIB : Instant Transfer Problem ...
- Issue closed in SCP.
- 11:17 BIB Support #7042 (Pending Customer Feedback): [SCP ID :##3606##] : BIB : Instant Transfer Problem (...
- Dear Zahir,
Please help to close this case.
Reply from user (Iylia):
Upon checking, customer able to perform f...
January 24, 2017
- 15:51 BIB Support #7039 (Closed - End of life cycle): [SCP ID :##3603##] : BIB : STATUS TRANSAKSI TIADA DI...
- Issue closed in SCP.
- 15:50 Support #7059 (Closed - End of life cycle): [SCP ID :##3622##] : ID use by system
- Issue closed in SCP.
- 09:19 Support #7017 (Closed - End of life cycle): [SCP ID :##3591##] : epay transaction not captured in...
- Issue closed in SCP.
January 23, 2017
- 17:57 BIB Support #7038: [SCP ID :##3602##] : Notification of Fund Transfer via AGRONetbiz Service of Agro...
- Pending on issue replication.
Currently Agrobank SMTP port is not open for access, waiting for port to open/allow - 17:53 BIB Support #7037 (Development / Work In Progress): [SCP ID :##3601##] : Approver Counter Display Ap...
- Pending screenshot from user
- 17:52 Support #7017 (Pending Customer Feedback): [SCP ID :##3591##] : epay transaction not captured in ...
- deadlock issue to be solve as separate project / development.
Please help to close this case. - 17:50 Support #7050: [SCP ID :##3613##] : eibft transaction problem in production 12012017 (RIB/BIB)
- Dear Zahir,
This request is a CR.
Please request user to proceed with CR process.
Thank you. - 17:50 Support #7052: [SCP ID :##3615##] : Customer Mobile number not start with 6 (RIB/BIB)
- Dear Zahir,
This request is a CR.
Please request user to proceed with CR process.
Thank you. - 17:45 Support #7059 (Pending Customer Feedback): [SCP ID :##3622##] : ID use by system
- As per attached document
- 13:18 BIB Support #7039 (Pending Customer Feedback): [SCP ID :##3603##] : BIB : STATUS TRANSAKSI TIADA DIP...
- Root Cause: Eibft service not allowed for approver
Solution: to allow Eibft service for approver
----------------... - 13:13 BIB Support #7038 (Development / Work In Progress): [SCP ID :##3602##] : Notification of Fund Transf...
- Kah Yan, Please update the Root Cause and Resolution and reassign to Erni for testing.
- 09:56 Support #7058: [SCP ID :##3621##] : IB restart server procedure
- Hi Hazri,
Kindly assist for this issue.
Thank you. - 09:51 BIB Support #7038 (Closed - End of life cycle): [SCP ID :##3602##] : Notification of Fund Transfer v...
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