Activity

From March 15, 2017 to April 13, 2017

April 13, 2017

16:13 Support #7392 (Closed - End of life cycle): [SCP ID :##3796##] : KADA Approver unable to login: Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, customer approver unable to ... Zahir Abd Latif
15:19 Support #7384: [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN PELADANG KEBANGSAAN (NAFAS) UN...: Error Code and Description Return from HOST
RESPONSE_ERROR_CODE_1=CFM0116
RESPONSE_REASON_FOR_CODE_1=No account r... Yap Kah Yan
11:12 Support #7381 (Pending Prod Deployment): [SCP ID :##3788##] : Pilot Test LHDN: Pending Deployment: Migration ID 070 at 14/04/2017 Yap Kah Yan
11:09 Support #7384: [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN PELADANG KEBANGSAAN (NAFAS) UN...: Root cause: No accounts return from host
Logs:
+Corporate click on IB User Maintenance+
[2017-04-12 09:10:36,476... Yap Kah Yan

April 12, 2017

08:08 Support #7354 (Pending Customer Feedback): [SCP ID :##3763##] : Mapping drive problem: Reply from Hazri's Email:
Since mapping is on OS layer, you need to check on the OS event log what causing the fil... Yap Kah Yan

April 11, 2017

07:56 Support #7383 (Development / Work In Progress): [SCP ID :##3790##] : ZS Armin BIB slowness: Pending IT to provide CIF number with 160+ accounts in SIT environment to replicate this issue Yap Kah Yan
07:55 Support #7384 (Pending Customer Feedback): [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN PE...: Pending VB team to check with user if have successful login at 11/04/2017.
According to record in IBAM, user login w... Yap Kah Yan
14:43 Support #7382 (Pending Customer Feedback): [SCP ID :##3789##] : ZS Armin Sdn Bhd Approver Unable ...: This issue is related to [Request ID :##3177##] : VB CHECKER UNABLE TO APPROVED CREATE BIB USER
Found that there i... Yap Kah Yan
12:40 Support #7384 (Closed - End of life cycle): [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN P...: Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, Customer inform unable to lo... Zahir Abd Latif
12:37 Support #7383 (Work Completed-End life cycle): [SCP ID :##3790##] : ZS Armin BIB slowness: Hi,
Kindly attend below request:
Customer report that their company experience an extra slowness when performing ... Zahir Abd Latif
12:24 Support #7382 (Closed - End of life cycle): [SCP ID :##3789##] : ZS Armin Sdn Bhd Approver Unable...: Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, Approver unable to view acco... Zahir Abd Latif
12:12 Support #7381 (Pending Customer Feedback): [SCP ID :##3788##] : Pilot Test LHDN: Root Cause: count employee
Fix: count employer Yap Kah Yan
12:07 Support #7381 (Closed - End of life cycle): [SCP ID :##3788##] : Pilot Test LHDN: Hi,
Kindly attend below request:
Report generated was not as per LHDN requirement.
LHDN required per company but... Zahir Abd Latif

March 31, 2017

16:18 Support #7354 (Closed - End of life cycle): [SCP ID :##3763##] : Mapping drive problem: Hi,
Kindly attend below request:
Recently we are facing some issue with IBAM and BIB due to mapping drive between... Zahir Abd Latif

March 29, 2017

18:02 Support #7321 (Closed - End of life cycle): [SCP ID :##3744##] : Unable to perform FTL for his Si...: Issue closed in SCP. Zahir Abd Latif

March 27, 2017

16:52 Support #7321 (Pending Customer Feedback): [SCP ID :##3744##] : Unable to perform FTL for his Sin...: Root Cause: Secure Metrics did not return 0 for syncToken method
Fix: Secure Metrics to check on the issue Yap Kah Yan
15:34 Support #7321 (Closed - End of life cycle): [SCP ID :##3744##] : Unable to perform FTL for his Si...: Hi,
Kindly attend below request.
This customer unable to perform FTL for his Single user ID. The error stated i... Zahir Abd Latif

March 21, 2017

16:48 Support #7290: [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG Transaction 16/03/2017: Root Cause: Approver approved transaction after crediting date
No fix, correct system behavior. Yap Kah Yan
11:53 Support #7290 (Pending Customer Feedback): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG ...: No logs for for to account number 068096114021 (HSBC Bank).
For 513014040480 (Maybank), host return good response.
... Yap Kah Yan
11:08 BIB Support #7265: [SCPID :##3712##] : Bank Admin suspend token but token not auto unassigned from user: Unable to proceed testing due to server encountered an internal error.
Will proceed to retest after IT done fixing. Erni Suhaireen Zulkifli
09:00 Support #7279 (Pending Customer Feedback): [SCP ID :##3724##] : Kada Bulk Payment transaction on ...: Findings: no response from middleware when calling the Job Confirmation API
Below is the log snippet:
[2017-01-... Yap Kah Yan

March 20, 2017

17:49 Support #7290 (Closed - End of life cycle): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG...: Hi,
Kindly attend below request:
Kindly need your assistance to check on this matter, customer perform IBG transf... Zahir Abd Latif

March 17, 2017

12:10 Support #7279 (Closed - End of life cycle): [SCP ID :##3724##] : Kada Bulk Payment transaction on...: Hi,
Kindly attend below request.
Kindly need your assistance to check on this matter, customer perform bulk paym... Zahir Abd Latif
11:54 BIB Support #7265 (Internal Testing): [SCPID :##3712##] : Bank Admin suspend token but token not auto...: Hi Erni,
Please test this issue in ibam preprod
Thank you.
Root Cause: Logic of update token
Fix: Fix the l... Yap Kah Yan
08:22 Support #7269 (Work Completed-End life cycle): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan
08:21 Support #7258: [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan
08:20 Support #7262 (Work Completed-End life cycle): [SCP ID :##3709##] : Error prompt when maker conf...: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan
08:18 Support #7274 (Work Completed-End life cycle): [SCP ID :##3720##] : SOCSO report geneate error: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan
08:17 Support #7162 (Work Completed-End life cycle): [SCP ID :##3674##] : KADA Approver - SMS Notificat...: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan

March 16, 2017

10:08 Support #7274 (Pending Customer Feedback): [SCP ID :##3720##] : SOCSO report geneate error: Fix: add null pointer checking for balance Yap Kah Yan
09:55 Support #7274 (Work Completed-End life cycle): [SCP ID :##3720##] : SOCSO report geneate error: Hi Kah Yan
please attend this case:... Ahmad Hazri

March 15, 2017

18:09 Support #7258 (Pending Review): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE: Hi Kak Haida,
Kindly review the Test Result attached.
Thank you. Erni Suhaireen Zulkifli
15:00 Support #7269 (Pending Customer Feedback): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE: Item 1:
Related to SCP#3708: LHDN & SOCSO REPORT NOT GENERATED
Item 2:
Fix: Change file name to AGRO_IB_EMPETEST Yap Kah Yan
14:25 Support #7269 (Work Completed-End life cycle): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE: Hi Kah Yan
Kindly attend this issue... Ahmad Hazri
09:53 BIB Support #7265 (Closed - End of life cycle): [SCPID :##3712##] : Bank Admin suspend token but toke...: Kah Yan
kindly attend this case:... Ahmad Hazri

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