Activity
From March 22, 2017 to April 20, 2017
April 20, 2017
- 12:48 Support #7392 (Closed - End of life cycle): [SCP ID :##3796##] : KADA Approver unable to login
- User have confirmed that they were able to login.
Issue closed in SCP. - 10:54 Support #7384 (Closed - End of life cycle): [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN P...
- Issue closed in SCP.
- 10:37 Support #7403 (Closed - End of life cycle): [SCP ID :##3806##] : Not receive TAC using DR setup
- Issue closed in SCP.
April 19, 2017
- 17:34 Support #7403 (Pending Customer Feedback): [SCP ID :##3806##] : Not receive TAC using DR setup
- Root cause: webserver time not sync with database server.
April 18, 2017
- 17:35 Support #7381 (Closed - End of life cycle): [SCP ID :##3788##] : Pilot Test LHDN
- Issue closed in SCP.
- 17:24 Support #7403 (Closed - End of life cycle): [SCP ID :##3806##] : Not receive TAC using DR setup
- Hi,
Kindly attend below request:
We have done technical DR last saturday 15042016. Unfortunately, SMS TAC was not... - 11:33 Support #7401 (Pending Review): [SCP ID :##3804##] : RIB User Activity Error
- Hi Kak Haida,
Issue has been tested and successfully passed. Kindly review the Test Result attached.
Thanks.
April 17, 2017
- 18:20 Support #7401 (Internal Testing): [SCP ID :##3804##] : RIB User Activity Error
- Root Cause: Null pointer
Fix: Add error handling
Please test at preprod.sit - 17:36 Support #7401 (Closed - End of life cycle): [SCP ID :##3804##] : RIB User Activity Error
- Hi,
Kindly attend below request:
Error when request information unsuccessful RIB Registration via IBAM.
1. Sel... - 12:02 Support #7381 (Pending Customer Feedback): [SCP ID :##3788##] : Pilot Test LHDN
- 12:02 Support #7381 (Work Completed-End life cycle): [SCP ID :##3788##] : Pilot Test LHDN
- Deployed to production at 14/04/2017, Migration ID 070
- 10:00 Support #7382 (Closed - End of life cycle): [SCP ID :##3789##] : ZS Armin Sdn Bhd Approver Unable...
- Issue closed in SCP.
April 14, 2017
- 16:17 Support #7354 (Closed - End of life cycle): [SCP ID :##3763##] : Mapping drive problem
- Issue closed in SCP.
- 08:16 Support #7392 (Pending Customer Feedback): [SCP ID :##3796##] : KADA Approver unable to login
- User successful login at 2017/04/12 15:10:21:129, pending bank to confirm with user if problem still persists.
Log...
April 13, 2017
- 16:13 Support #7392 (Closed - End of life cycle): [SCP ID :##3796##] : KADA Approver unable to login
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, customer approver unable to ... - 15:19 Support #7384: [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN PELADANG KEBANGSAAN (NAFAS) UN...
- Error Code and Description Return from HOST
RESPONSE_ERROR_CODE_1=CFM0116
RESPONSE_REASON_FOR_CODE_1=No account r... - 11:12 Support #7381 (Pending Prod Deployment): [SCP ID :##3788##] : Pilot Test LHDN
- Pending Deployment: Migration ID 070 at 14/04/2017
- 11:09 Support #7384: [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN PELADANG KEBANGSAAN (NAFAS) UN...
- Root cause: No accounts return from host
Logs:
+Corporate click on IB User Maintenance+
[2017-04-12 09:10:36,476...
April 12, 2017
- 08:08 Support #7354 (Pending Customer Feedback): [SCP ID :##3763##] : Mapping drive problem
- Reply from Hazri's Email:
Since mapping is on OS layer, you need to check on the OS event log what causing the fil...
April 11, 2017
- 07:56 Support #7383 (Development / Work In Progress): [SCP ID :##3790##] : ZS Armin BIB slowness
- Pending IT to provide CIF number with 160+ accounts in SIT environment to replicate this issue
- 07:55 Support #7384 (Pending Customer Feedback): [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN PE...
- Pending VB team to check with user if have successful login at 11/04/2017.
According to record in IBAM, user login w... - 14:43 Support #7382 (Pending Customer Feedback): [SCP ID :##3789##] : ZS Armin Sdn Bhd Approver Unable ...
- This issue is related to [Request ID :##3177##] : VB CHECKER UNABLE TO APPROVED CREATE BIB USER
Found that there i... - 12:40 Support #7384 (Closed - End of life cycle): [SCP ID :##3791##] : Initiatior_0121697 (PERTUBUHAN P...
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, Customer inform unable to lo... - 12:37 Support #7383 (Work Completed-End life cycle): [SCP ID :##3790##] : ZS Armin BIB slowness
- Hi,
Kindly attend below request:
Customer report that their company experience an extra slowness when performing ... - 12:24 Support #7382 (Closed - End of life cycle): [SCP ID :##3789##] : ZS Armin Sdn Bhd Approver Unable...
- Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, Approver unable to view acco... - 12:12 Support #7381 (Pending Customer Feedback): [SCP ID :##3788##] : Pilot Test LHDN
- Root Cause: count employee
Fix: count employer - 12:07 Support #7381 (Closed - End of life cycle): [SCP ID :##3788##] : Pilot Test LHDN
- Hi,
Kindly attend below request:
Report generated was not as per LHDN requirement.
LHDN required per company but...
March 31, 2017
- 16:18 Support #7354 (Closed - End of life cycle): [SCP ID :##3763##] : Mapping drive problem
- Hi,
Kindly attend below request:
Recently we are facing some issue with IBAM and BIB due to mapping drive between...
March 29, 2017
- 18:02 Support #7321 (Closed - End of life cycle): [SCP ID :##3744##] : Unable to perform FTL for his Si...
- Issue closed in SCP.
March 27, 2017
- 16:52 Support #7321 (Pending Customer Feedback): [SCP ID :##3744##] : Unable to perform FTL for his Sin...
- Root Cause: Secure Metrics did not return 0 for syncToken method
Fix: Secure Metrics to check on the issue - 15:34 Support #7321 (Closed - End of life cycle): [SCP ID :##3744##] : Unable to perform FTL for his Si...
- Hi,
Kindly attend below request.
This customer unable to perform FTL for his Single user ID. The error stated i...
March 24, 2017
- 09:59 Support #7279 (Closed - End of life cycle): [SCP ID :##3724##] : Kada Bulk Payment transaction on...
- Issue closed in SCP.
- 09:58 Support #7290 (Closed - End of life cycle): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG...
- Issue closed in SCP.
- 09:58 Support #7298 (Closed - End of life cycle): [SCP ID :##3739##] : Ujian Pilot LHDN
- Issue closed in SCP.
- 09:57 Support #7261 (Closed - End of life cycle): Re: [SCP ID :##3708##] : LHDN & SOCSO REPORT NOT GENE...
- Issue closed in SCP.
March 23, 2017
- 15:47 Change #7299 (Pending Customer Feedback): [SCP ID :##3740##] : To remove IBG charges in transacti...
- Pending LOA from Agrobank
March 22, 2017
- 16:07 BIB Support #7265 (Pending Review): [SCPID :##3712##] : Bank Admin suspend token but token not auto u...
- Hi Kak Haida,
Kindly review the attached Test Result - 14:16 Support #7298 (Pending Customer Feedback): [SCP ID :##3739##] : Ujian Pilot LHDN
- Root cause: Use uploaded date
Fix: use approver date - 13:16 Change #7299 (Closed - End of life cycle): [SCP ID :##3740##] : To remove IBG charges in transact...
- Hi,
Kindly attend below request:
As per discussion on 20/03/2017 between penril, it and business team (ebd/paymen... - 11:58 Support #7298 (Closed - End of life cycle): [SCP ID :##3739##] : Ujian Pilot LHDN
- Hi,
Kindly attend below request:
Please check and fix LHDN issue as below:
Semakan pada data dan laporan 0...
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