Activity

From November 15, 2017 to December 14, 2017

December 13, 2017

12:17 Support #7722 (Closed - End of life cycle): SCP ID :##4020##] : AGRONETBIZ - FD account display N...
Kah Yan,Aug 17, 2017 03:43 PM:-... Zahir Abd Latif
12:14 Support #8121 (Closed - End of life cycle): SCP ID :##4318##] : MEMO ADUAN BERHUBUNG PERKHIDMATA...
Issue closed in SCP. Zahir Abd Latif
12:14 Support #8126 (Closed - End of life cycle): SCP ID :##4323##] : Transaction to loan unsuccessful
Issue closed in SCP. Zahir Abd Latif
12:13 Support #8123 (Closed - End of life cycle): SCP ID :##4320##] : KADA Bulk Payment Txn - still pen...
Issue closed in SCP. Zahir Abd Latif
12:12 Support #8110 (Closed - End of life cycle): SCP ID :##4309 ##] : IBG and Instant transfer to RHB...
Issue closed in SCP. Zahir Abd Latif
12:12 Support #8077 (Closed - End of life cycle): SCP ID :##4287##] : Unable to login - CENGKIH ENTERPRISE
Issue closed in SCP. Zahir Abd Latif
12:11 Support #8078 (Closed - End of life cycle): SCP ID :##4288##] : Unable to login - ULIYANA BINTI A...
Issue closed in SCP. Zahir Abd Latif
12:10 Support #8063 (Closed - End of life cycle): SCP ID :##4276##] : ISS tranasaction file issue
Issue closed in SCP. Zahir Abd Latif
12:10 Support #8055 (Closed - End of life cycle): SCP ID :##4268##] : Registration - Account Number is ...
Issue closed in SCP. Zahir Abd Latif
12:09 BIB Support #7991 (Closed - End of life cycle): SCP ID :##4212##] : statutory report not generated
Issue closed in SCP. Zahir Abd Latif
12:07 Support #7486 (Closed - End of life cycle): [SCP ID :##3870##] : eibft transaction unsuccessful d...
Issue closed in SCP. Zahir Abd Latif

December 08, 2017

18:10 Support #8121 (Pending Customer Feedback): SCP ID :##4318##] : MEMO ADUAN BERHUBUNG PERKHIDMATAN...
Yap Kah Yan
18:09 Support #8121: SCP ID :##4318##] : MEMO ADUAN BERHUBUNG PERKHIDMATAN PERBANKAN INTERNET (ID NO:...
Root Cause: deadlock
Suggestion: Add below in hibernate
> <property name="hibernate.order_inserts">true</property... Yap Kah Yan
18:06 Support #8126 (Pending Customer Feedback): SCP ID :##4323##] : Transaction to loan unsuccessful
Root Cause: host timeout
Logs:
[11/30/17 21:01:47:838 SGT] 000000d2 SystemOut O [30/11/2017] [21:01:47:838] [IN... Yap Kah Yan
18:05 Support #8123 (Pending Customer Feedback): SCP ID :##4320##] : KADA Bulk Payment Txn - still pend...
Root Cause: deadlock
Suggestion: Add below in hibernate to enable batch update
> <property name="hibernate.order_... Yap Kah Yan
17:34 Support #8126 (Closed - End of life cycle): SCP ID :##4323##] : Transaction to loan unsuccessful
Hi Kah Yan,
Kindly attend below request.
Customer perform payment to his loan (Agrobank).
This transaction unsuc... Zahir Abd Latif

December 07, 2017

17:37 Support #8123 (Closed - End of life cycle): SCP ID :##4320##] : KADA Bulk Payment Txn - still pen...
Hi Kah Yan,
Kindly attend below request.
Bulk Payment transaction performed by KADA dated 05/11/2017, amounting R... Zahir Abd Latif
09:32 Support #8121 (Closed - End of life cycle): SCP ID :##4318##] : MEMO ADUAN BERHUBUNG PERKHIDMATA...
Hi Kah Yan,
Kindly attend below request.
Kindly assist to check on this matter, customer tried to perform fund tr... Zahir Abd Latif

November 30, 2017

16:11 Support #8110 (Pending Customer Feedback): SCP ID :##4309 ##] : IBG and Instant transfer to RHB ...
Suspect transaction unsuccessful due to deadlock
[11/30/17 9:55:43:963 SGT] 000000b7 SystemOut O [30/11/2017] ... Yap Kah Yan
15:41 Support #8110 (Closed - End of life cycle): SCP ID :##4309 ##] : IBG and Instant transfer to RHB...
Hi Kah Yan,
Kindly attend below request.... Nurul Akmal

November 22, 2017

13:48 Support #8077 (Pending Customer Feedback): SCP ID :##4287##] : Unable to login - CENGKIH ENTERPRISE
Root Cause: Token Status is Inactive
Solution: Activate Token through BIB using function "Activate New Security Token" Yap Kah Yan

November 21, 2017

15:34 Support #8078 (Pending Customer Feedback): SCP ID :##4288##] : Unable to login - ULIYANA BINTI AB...
Root Cause: Token not synchronized
Solution: Revoke and assigned token
2017/11/20 17:06:27:170 INFO my.com.upa... Yap Kah Yan
09:53 Support #8078 (Closed - End of life cycle): SCP ID :##4288##] : Unable to login - ULIYANA BINTI A...
Hi,
Kindly attend below request:
Kindly assist to check customer single user unable to login with error:

Inte... Zahir Abd Latif
09:51 Support #8077 (Closed - End of life cycle): SCP ID :##4287##] : Unable to login - CENGKIH ENTERPRISE
Hi,
Kindly attend below request:
Kindly assist to check on this matter. Customer unable to login with different b... Zahir Abd Latif

November 20, 2017

17:55 Support #8073: SCP ID :##4283##] : Instant transfer transaction not incorporate to global limit
Testing for this issue unable to be done. IT will update when eIBFT transaction is ready to test. Thank you. Nurul Akmal

November 17, 2017

17:44 Support #8073: SCP ID :##4283##] : Instant transfer transaction not incorporate to global limit
Url for testing as below:
http://172.16.50.27/bib.sit.global.limit/common/Login.do
Thank you Stephanie Sufrapto
17:43 Support #8073 (Internal Testing): SCP ID :##4283##] : Instant transfer transaction not incorporat...
Hi Kak akma,
Please test below:
1.to add instant into global limt
2.for checking company limit to check globa... Stephanie Sufrapto
17:38 Support #8074: SCP ID :##4284##] : SI for IBG failed, error (New I/C): Length is not valid.
Hi Kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. Nurul Akmal
17:37 Support #8074 (Pending Review): SCP ID :##4284##] : SI for IBG failed, error (New I/C): Length is...
Nurul Akmal
15:37 Support #8074 (Internal Testing): SCP ID :##4284##] : SI for IBG failed, error (New I/C): Length ...
Issue: wrong value Beneficiary id type to populate to database
solution: Run query for existing data with wrong va... Stephanie Sufrapto
14:54 Support #8074 (Closed - End of life cycle): SCP ID :##4284##] : SI for IBG failed, error (New I/C...
Hi,
Kindly attend below request:
Please check and fix.
2017/11/16 07:00:24:247 INFO net.penril.si.SIExecutor:... Zahir Abd Latif
10:45 Support #8073: SCP ID :##4283##] : Instant transfer transaction not incorporate to global limit
Please help look into this issue. Need to understand what the actual problem and can simulate in SIT or UAT or not. TQ Ngoh Chee Ping
10:31 Support #8073 (Closed - End of life cycle): SCP ID :##4283##] : Instant transfer transaction not ...
Hi,
Kindly attend below request:
Please help to check, Instant transfer transaction not incorporate to global lim... Zahir Abd Latif

November 15, 2017

09:08 Support #7874 (Closed - End of life cycle): SCP ID :##4112##] : REMOVE LHDN ACCOUNT KUCHING AND K...
Zahir Abd Latif
08:43 Support #8063 (Pending Customer Feedback): SCP ID :##4276##] : ISS tranasaction file issue
Tested with production data in UAT, successful generate report with 5000 records.
Advice IT to regenerate the report Yap Kah Yan
08:41 Support #7874: SCP ID :##4112##] : REMOVE LHDN ACCOUNT KUCHING AND K.KINABALU BRANCH
Dear Zahir,
Kindly close this issue. A CR is created to solve this issue.
Refer: [CR-00081] - Remove LHDN Accou... Yap Kah Yan
 

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