B - Production Support » Agrobank Support

December 13, 2017

12:17 Support #7722 (Closed - End of life cycle): SCP ID :##4020##] : AGRONETBIZ - FD account display N...

Kah Yan,Aug 17, 2017 03:43 PM:-... Zahir Abd Latif

12:14 Support #8121 (Closed - End of life cycle): SCP ID :##4318##] : MEMO ADUAN BERHUBUNG PERKHIDMATA...

Issue closed in SCP. Zahir Abd Latif

12:14 Support #8126 (Closed - End of life cycle): SCP ID :##4323##] : Transaction to loan unsuccessful

Issue closed in SCP. Zahir Abd Latif

12:13 Support #8123 (Closed - End of life cycle): SCP ID :##4320##] : KADA Bulk Payment Txn - still pen...

Issue closed in SCP. Zahir Abd Latif

12:12 Support #8110 (Closed - End of life cycle): SCP ID :##4309 ##] : IBG and Instant transfer to RHB...

Issue closed in SCP. Zahir Abd Latif

12:12 Support #8077 (Closed - End of life cycle): SCP ID :##4287##] : Unable to login - CENGKIH ENTERPRISE

Issue closed in SCP. Zahir Abd Latif

12:11 Support #8078 (Closed - End of life cycle): SCP ID :##4288##] : Unable to login - ULIYANA BINTI A...

Issue closed in SCP. Zahir Abd Latif

12:10 Support #8063 (Closed - End of life cycle): SCP ID :##4276##] : ISS tranasaction file issue

Issue closed in SCP. Zahir Abd Latif

12:10 Support #8055 (Closed - End of life cycle): SCP ID :##4268##] : Registration - Account Number is ...

Issue closed in SCP. Zahir Abd Latif

12:09 BIB Support #7991 (Closed - End of life cycle): SCP ID :##4212##] : statutory report not generated

Issue closed in SCP. Zahir Abd Latif

12:07 Support #7486 (Closed - End of life cycle): [SCP ID :##3870##] : eibft transaction unsuccessful d...

Issue closed in SCP. Zahir Abd Latif

December 08, 2017

18:10 Support #8121 (Pending Customer Feedback): SCP ID :##4318##] : MEMO ADUAN BERHUBUNG PERKHIDMATAN...

Yap Kah Yan

18:09 Support #8121: SCP ID :##4318##] : MEMO ADUAN BERHUBUNG PERKHIDMATAN PERBANKAN INTERNET (ID NO:...

Root Cause: deadlock
Suggestion: Add below in hibernate
> <property name="hibernate.order_inserts">true</property... Yap Kah Yan

18:06 Support #8126 (Pending Customer Feedback): SCP ID :##4323##] : Transaction to loan unsuccessful

Root Cause: host timeout
Logs:
[11/30/17 21:01:47:838 SGT] 000000d2 SystemOut O [30/11/2017] [21:01:47:838] [IN... Yap Kah Yan

18:05 Support #8123 (Pending Customer Feedback): SCP ID :##4320##] : KADA Bulk Payment Txn - still pend...

Root Cause: deadlock
Suggestion: Add below in hibernate to enable batch update
> <property name="hibernate.order_... Yap Kah Yan

17:34 Support #8126 (Closed - End of life cycle): SCP ID :##4323##] : Transaction to loan unsuccessful

Hi Kah Yan,
Kindly attend below request.
Customer perform payment to his loan (Agrobank).
This transaction unsuc... Zahir Abd Latif

December 07, 2017

17:37 Support #8123 (Closed - End of life cycle): SCP ID :##4320##] : KADA Bulk Payment Txn - still pen...

Hi Kah Yan,
Kindly attend below request.
Bulk Payment transaction performed by KADA dated 05/11/2017, amounting R... Zahir Abd Latif

09:32 Support #8121 (Closed - End of life cycle): SCP ID :##4318##] : MEMO ADUAN BERHUBUNG PERKHIDMATA...

Hi Kah Yan,
Kindly attend below request.
Kindly assist to check on this matter, customer tried to perform fund tr... Zahir Abd Latif

November 30, 2017

16:11 Support #8110 (Pending Customer Feedback): SCP ID :##4309 ##] : IBG and Instant transfer to RHB ...

Suspect transaction unsuccessful due to deadlock
[11/30/17 9:55:43:963 SGT] 000000b7 SystemOut O [30/11/2017] ... Yap Kah Yan

15:41 Support #8110 (Closed - End of life cycle): SCP ID :##4309 ##] : IBG and Instant transfer to RHB...

Hi Kah Yan,
Kindly attend below request.... Nurul Akmal