B - Production Support » Agrobank Support

July 02, 2019

16:24 Support #9966: SCP ID :##4995##] : LHDN report problem

As per conversion with kak Ilah, we have added more logger info when trigger Total-Balance-Calculator.jar. We add mor... Siti Balqis Othman

16:02 Support #9992 (Pending Customer Feedback): [SCP ID :##5017##] : DuitNow Customer Demographic & St...

Balqis,1 Jul 2019, 13:06:-... Zahir Abd Latif

15:53 Support #9966: SCP ID :##4995##] : LHDN report problem

Dear Balqis,
Last email from Norazlilah, Jun 21, 2019 10:23 AM as below:- ... Zahir Abd Latif

15:48 Support #9975: SCP ID :##5004##] : change to use jompay = Y to trigger the payment reference details

Dear Stephanie,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. Zahir Abd Latif

15:46 Support #9902: SCP ID :##4943##] : BIB & IBAM experiencing system slowness due to Lock request ti...

Dear Stephanie,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. Zahir Abd Latif

12:15 Support #9994 (Work Completed-End life cycle): [SCP ID :##5019##] : IB slow 02072019

Hi,
Kindly attend below request:
We have received complaint from customers as below:
1) Unable perform transa... Zahir Abd Latif

July 01, 2019

10:08 Support #9992 (Work Completed-End life cycle): [SCP ID :##5017##] : DuitNow Customer Demographic ...

Hi,
Kindly attend below request:
Kindly assist to provide query for DuitNow customer demographic and statistical ... Zahir Abd Latif

June 27, 2019

15:43 Support #9985 (Work Completed-End life cycle): [SCP ID :##5013##] : TAC request issue

Hi,
Kindly attend below request:
Customer complaint that he received multiple SMS TAC. He confirm that he only re... Zahir Abd Latif

June 18, 2019

10:44 Support #9975 (Work Completed-End life cycle): SCP ID :##5004##] : change to use jompay = Y to tr...

Hi Stephanie,
Kindly attend below request.... Nurul Akmal

June 12, 2019

15:45 Support #9966 (Pending Customer Feedback): SCP ID :##4995##] : LHDN report problem

Balqis, Jun 10, 2019 12:36 PM:-... Zahir Abd Latif

15:34 Support #9951 (Closed - End of life cycle): SCP ID :##4983##] : SI issue

Issue closed in SCP. Zahir Abd Latif

13:25 Support #9960 (Work Completed-End life cycle): SCP ID :##4987##] : SI ptptn - charges not correct

Issue occurs because we grab charges from different charges category in cron.
Please find the patch from attach U... Siti Balqis Othman

11:05 Support #9939 (Development / Work In Progress): SCP ID :##4969##] : Agronet Account Locked

Phase 1:
Show security image and phrase for invalid username.
Deployed at 30 May 2019. Migration ID 102 Stephanie Sufrapto

11:04 Support #9967 (Work Completed-End life cycle): SCP ID :##4996##] : FD account display twice at ac...

Account Number list is provided by HOST when we enquire to them for CIF there will be indicator from HOST if the list... Stephanie Sufrapto

11:03 Support #9969 (Pending Prod Deployment): SCP ID :##4998##] : jompay ref2 validation

Issue cause by BIB have validation checking on ref 2.
We have remove the validation.
Please find the patches below... Stephanie Sufrapto

11:02 Support #9970 (Pending Prod Deployment): SCP ID :##4999##] : CA not perform FTL successful reset ...

add checking for user status NEW.
D:\was-workspace\01 Download WAR files from Penril\4999-CA not perform FTL succe... Stephanie Sufrapto

11:01 Support #9960: SCP ID :##4987##] : SI ptptn - charges not correct

Please update on this Stephanie Sufrapto

09:45 Support #9970 (Work Completed-End life cycle): SCP ID :##4999##] : CA not perform FTL successful ...

Hi,
Kindly attend below request:
Please check below issue. CA successful perform reset password even FTL=NO.
Si... Zahir Abd Latif

June 11, 2019

17:26 Support #9969 (Work Completed-End life cycle): SCP ID :##4998##] : jompay ref2 validation

Hi,
Kindly attend below request:
Please help to check. Upon confirmation by puan halimah, ref2 field validation s... Zahir Abd Latif

11:41 Support #9947 (Closed - End of life cycle): SCP ID :##4979##] : forgot password issue

Issue closed in SCP. Zahir Abd Latif

June 10, 2019

10:34 Support #9967 (Work Completed-End life cycle): SCP ID :##4996##] : FD account display twice at ac...

Hi,
Kindly attend below request:
We have received a complaint from customer regarding list of FD account shows re... Zahir Abd Latif

10:09 Support #9966 (Work Completed-End life cycle): SCP ID :##4995##] : LHDN report problem

Hi,
Kindly attend below request:
Please help to check this issue. LHDN not able to process the payment due to ope... Zahir Abd Latif