Activity
From August 14, 2020 to September 12, 2020
September 09, 2020
- 16:48 Support #11232 (Closed - End of life cycle): [SCP ID :##5528##] : FTL/CA login session expired
- Hi,
Kindly attend below request:-
Please help to check below issue:
1. This customer unable to activate Single... - 16:16 Support #11231 (Work Completed-End life cycle): [SCP D :##5527##] : TAC request in BM issue
- Hi,
Kindly attend below request:-
TAC request in BM display as below. Please help to check.
!https://support.p...
September 07, 2020
- 17:48 Support #10550: [SCP ID :##5215##] : UPASS JNDI cause session issue and deadlock
- Please look into this and is this issue resolved?
- 17:47 Support #10552: [SCP ID :##5216##] : UNABLE TO LOGIN INITIATOR : S.B.S.K. PLANTATIONS SDN. BHD. (...
- Please look into this and close if not applicable anymore
- 11:32 Support #11207 (Investigation): [SCP ID :##5506##] : LHDN BSR REPORT BLANK IF NO TRANSACTION
- 09:48 Support #11208 (Investigation): [SCP ID :##5507##] : statutory register cron error
September 04, 2020
- 17:18 Support #11207: [SCP ID :##5506##] : LHDN BSR REPORT BLANK IF NO TRANSACTION
- Hi Balqis,
Handing over this case to you as Ilah reported this issue to you.
Regards. - 17:17 Support #11209 (Work Completed-End life cycle): [SCP ID :##5508##] : BIB customer unable to perfo...
- Issue cause by validation.xml set in wrong field.
As urgency , The patch deployed in same day
Zahir,
Kindly clo... - 16:07 Support #10420 (Closed - End of life cycle): [SCP ID :##5176##] : Incorrect Transaction History...
- Issue closed in SCP.
- 16:06 Support #10422 (Closed - End of life cycle): [SCP ID :##5177##] : ISSUE - CANNOT DELETE GROUP PR...
- Issue closed in SCP.
- 11:00 Support #11212 (Work Completed-End life cycle): [SCP ID :##5511##] : Resend SMS pin at token mana...
- Reported issue:
IBAM user unable to perform resend SMS pin
Root Cause:
IBAM user unable to perform resend SMS p... - 10:49 Support #11215 (Closed - End of life cycle): [SCP ID :##5514##] : BIB annual fee issue
- Hi,
Kindly attend below request:-
BIB annual fee cron was not complete process due to New company created without... - 10:41 Support #11212 (Work Completed-End life cycle): [SCP ID :##5511##] : Resend SMS pin at token mana...
- Hi,
Kindly attend below request:-
Resend SMS pin at token management issue as below. Please help to check.
!ht...
September 03, 2020
- 10:08 Support #11209 (Work Completed-End life cycle): [SCP ID :##5508##] : BIB customer unable to perfo...
- Hi,
Kindly attend below request:-
BIB customer unable to perform duitnow transfer with error Recipient reference ... - 09:16 Support #11208 (Work Completed-End life cycle): [SCP ID :##5507##] : statutory register cron error
- Hi,
Kindly attend below request:-
We notice below error at statutory register cron, please help to check. Sample ... - 09:13 Support #11207 (Work Completed-End life cycle): [SCP ID :##5506##] : LHDN BSR REPORT BLANK IF NO ...
- Hi,
Kindly attend below request:-
According to MOSD team, LHDN raised issue BSR file generated is blank and not r... - 09:07 Support #11188 (System Integration Test): [SCP ID :##5493##] : Apple Safari iMac Desktop - TAC no...
- Reported issue:
Customer unable to click tac request button when using the Safari browser.
Root Cause:
Upon chec...
September 02, 2020
- 10:34 Support #11188: [SCP ID :##5493##] : Apple Safari iMac Desktop - TAC not display
- Hi Balqis,
As per conversation please update on this. Thank you
August 27, 2020
- 11:36 Support #11188 (Work Completed-End life cycle): [SCP ID :##5493##] : Apple Safari iMac Desktop - ...
- Hi,
Kindly attend below request:-
We have received an email from customer on 24/08/2020 regarding no function of ...
August 24, 2020
- 15:17 Support #11139 (Closed - End of life cycle): [SCP ID :##5471##] : LHDN REPORT ISSUE
- Issue closed in SCP.
August 19, 2020
- 17:52 Support #11098 (Work Completed-End life cycle): [SCP ID :##5458##] : REMOVE PENDING TRANSACTION :...
- 17:52 Support #11098 (Development / Work In Progress): [SCP ID :##5458##] : REMOVE PENDING TRANSACTION ...
- BIB_APPROVER_STATUS can see there are 2 approvers had approved the transaction on 26 March 2020.
BIB_USER can see t... - 17:48 Support #11133 (Work Completed-End life cycle): [SCP ID :##5470##] : request to change BIB compan...
- Provide query to update single user to multiple user
query run at 19 August 2020
Kindly close this issue. thank you - 17:48 Support #11130 (Work Completed-End life cycle): [SCP ID :##5468##] : ERROR DUITNOW ( IB not allo...
- Issue: Add space in validation rules for RPP duitnow.
Deployed in 18 August 2020
Kindly close this. thank you - 17:47 Support #11139 (Pending Customer Feedback): [SCP ID :##5471##] : LHDN REPORT ISSUE
- After check the data given, there has a transaction with amount 2261.45 and the updated date is 10/08/2020.
Since ou...
August 18, 2020
- 16:57 Support #11139 (Closed - End of life cycle): [SCP ID :##5471##] : LHDN REPORT ISSUE
- Hi,
Kindly attend below request:-
Mohon semakan semula data bagi bank AGRO BANK 3 bertarikh 14/8/2020 dengan piha... - 16:18 Support #11131 (Work Completed-End life cycle): [SCP ID :##5469##] : Cannot create user ( Agronet...
- We able to replicate the issue at SIT and UAT environment but we unable to replicate the issue in local computer.
Th... - 13:23 Support #11133 (Work Completed-End life cycle): [SCP ID :##5470##] : request to change BIB compan...
- Hi,
Kindly attend below request:
DBD team request to change BIB company type from single user to multiple user. P... - 09:38 Support #11131 (Work Completed-End life cycle): [SCP ID :##5469##] : Cannot create user ( Agronet...
- Hi,
Kindly attend below request:-
Multiple AgronetBiz account report issue with unable to create user.
Page st... - 09:34 Support #11130 (Work Completed-End life cycle): [SCP ID :##5468##] : ERROR DUITNOW ( IB not allo...
- Hi,
Kindly attend below request:-
As informed, after sukuk deployment IB not allow space in recipient reference a...
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