Activity

From October 03, 2020 to November 01, 2020

16:47 Support #11328 (Work Completed-End life cycle): [SCP ID :##5612##] : TRANSACTION PENDING : MEDAN...: Hi,
Kindly attend below request:-
Customer informed transaction still in pending status after has been approved b... Zahir Abd Latif

10:09 Support #11294 (System Integration Test): [SCP ID :##5589##] : create single user - session expired: 21/10/2020
Balqis provide patch to modify how the account retrieved
Root Cause:
Upon creating a single user, IB ca... Stephanie Sufrapto

16:12 Support #11305 (Pending Customer Feedback): [SCP ID :##5600##] : view Agronet Transaction History...: Upon checking on the provided log, I found that the customer had facing issue session is invalid when access transact... Siti Balqis Othman

09:35 Support #11305 (Work Completed-End life cycle): [SCP ID :##5600##] : view Agronet Transaction His...: Hi,
Kindly attend below request:-
Two BIB company user unable to view Agronet Transaction History. After click Ag... Zahir Abd Latif

15:55 Support #11302 (Work Completed-End life cycle): [SCP ID :##5597##] : UNABLE TO LOGIN APPROVER US...: Chronology:
Upon checking on the upass.log provided by kak Ilah, the customer was able to login with the correct p... Siti Balqis Othman
08:36 Support #11303 (Work Completed-End life cycle): [SCP ID :##5598##] : bulk payment payroll - statu...: Hi,
Kindly attend below request:-
Kindly further check on the payroll file upload status for FAIZA MARKETING SDN ... Zahir Abd Latif
08:36 Support #11302 (Work Completed-End life cycle): [SCP ID :##5597##] : UNABLE TO LOGIN APPROVER US...: Hi,
Kindly attend below request:-
BIB customer unable to login as approver with error Session Expired (You have l... Zahir Abd Latif

14:54 Support #11272 (Closed - End of life cycle): [SCP ID :##5567##] : Session expired MY0246965 MAM ...: Issue closed in SCP. Zahir Abd Latif
14:49 Support #11294 (Pending Customer Feedback): [SCP ID :##5589##] : create single user - session exp...: From error log there is hung when try to retrieve account list from host.
Asking ilah to check whether there is issu... Stephanie Sufrapto
14:48 Support #11293 (System Integration Test): [SCP ID :##5588##] : rpp 2nd validation issue: Stephanie Sufrapto
14:48 Support #11293: [SCP ID :##5588##] : rpp 2nd validation issue: Issue is caused by a missing field in validation xml file.
Provide patch to ilah on 14 oct 2020 Stephanie Sufrapto
14:47 Support #11272: [SCP ID :##5567##] : Session expired MY0246965 MAM MULTIPURPOSE ENTERPRISE Agron...: No feedback from customer. Kindly close this. thank you Stephanie Sufrapto
10:35 Support #11294 (Work Completed-End life cycle): [SCP ID :##5589##] : create single user - session...: Hi,
Kindly attend below request:-
Customer called and inform having a problem to create new single user. The erro... Zahir Abd Latif

16:39 Support #11293 (Work Completed-End life cycle): [SCP ID :##5588##] : rpp 2nd validation issue: Hi,
Kindly attend below request:-
Kindly assist to check, BIB customer unable perform Duitnow transfer to Public ... Zahir Abd Latif

15:08 Support #10690 (Closed - End of life cycle): [SCP ID :##5278##] : NC Debit Date Exceeded 15 Seconds: Issue closed in SCP. Zahir Abd Latif
15:07 Support #11232 (Closed - End of life cycle): [SCP ID :##5528##] : FTL/CA login session expired: Issue closed in SCP. Zahir Abd Latif

12:35 Support #11215 (Closed - End of life cycle): [SCP ID :##5514##] : BIB annual fee issue: Issue closed in SCP. Zahir Abd Latif

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