Activity
From January 28, 2021 to February 26, 2021
February 25, 2021
- 16:26 Support #11554 (Pending Customer Feedback): [SCP ID :##5763##] : unable to perform FTL with error...
- User should to Reset password not FTL. Kindly ask contact center to assist on Reset password.
As mentioned earlier,...
February 23, 2021
- 17:42 Support #11553 (Pending Customer Feedback): [SCP ID :##5762##] : Customer unable to login as sing...
Based on data from TB_AM_PAIRING and log, this user got lock due to exceeding OTP maximum try. Thus, the user reque...- 14:42 Support #11550 (Pending UAT Deployment): [SCP D :##5761##] : Change the error code from 1A(B2C) a...
- The patch already delivers to Izzati.
- 13:45 Support #11554 (Closed - End of life cycle): [SCP ID :##5763##] : unable to perform FTL with erro...
- Hi,
Kindly attend below request:-
Corporate administrator unable to perform FTL with error username or PIN number... - 13:41 Support #11553 (Pending Customer Feedback): [SCP ID :##5762##] : Customer unable to login as sing...
- Hi,
Kindly attend below request:-
Customer call contact centre 19/2/2021 for activation agronetbiz Mobile Token (... - 11:37 Support #11550 (Work Completed-End life cycle): [SCP D :##5761##] : Change the error code from 1A...
- Hi,
Kindly attend below request:-
As discussed with user last week, please help to change the error code to 85 wh...
February 05, 2021
- 19:02 Support #11526 (Pending SIT Deployment): [SCP ID :##5743##] : epay recon issue
- All transaction reported is from table IB_BILL_PAYMENT
Root Cause: Status saved in table is using BM as per customer... - 17:05 Support #11527 (New - Begin Life Cycle): [SCP ID :##5744##] : DR issue
- Hi,
Kindly attend below request:-
As aware, we are facing issue during last DR which require few times to restart... - 17:01 Support #11526 (Pending SIT Deployment): [SCP ID :##5743##] : epay recon issue
- Hi,
Kindly attend below request:-
Subject : epay recon issue
There is concern raised by Epay team why currentl... - 14:27 Support #11525 (Pending SIT Deployment): [SCP ID :##5742##] : EPF registration status issue
- 12:46 Support #11525 (Development / Work In Progress): [SCP ID :##5742##] : EPF registration status issue
- 12:20 Support #11525 (Work Completed-End life cycle): [SCP ID :##5742##] : EPF registration status issue
- Hi,
Kindly attend below request:-
EPF registration status for penril not successful update due to contribution mo...
February 04, 2021
- 18:18 Support #11520 (Pending UAT Deployment): [SCP ID :##5741##] : Request to amend SMS notification f...
- The patch already deliver to Izzati and done tested at local PC
- 18:09 Support #11520: [SCP ID :##5741##] : Request to amend SMS notification for FPX transaction
- Hi Balqis.
Please attend this issue - 18:05 Support #11506 (Work Completed-End life cycle): [SCP ID :##5730##] : IBAM - error while performi...
- Provide patch on 26.01.2021
Solution: We have added checking null inside code for CA.
deployed to production
Z... - 16:34 Support #11520 (Closed - End of life cycle): [SCP ID :##5741##] : Request to amend SMS notificati...
- Hi,
Kindly attend below request:-
Request to amend spelling of AGRONet in SMS notification for FPX notification i...
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