Activity

From September 15, 2021 to October 14, 2021

October 14, 2021

16:42 Support #12403 (Work Completed-End life cycle): [SCP ID :##6004##] : FAILURE TO MAKE FPX PAYMENT ...
Hi,
Kindly attend below request:-
Customer report that he unable to do topup for his "Mycar E-Hailing" account us...
Zahir Abd Latif

October 11, 2021

16:53 Support #12394 (Work Completed-End life cycle): [SCP ID :##6000##] : Standing instruction menu fo...
Hi,
Kindly attend below request:-
Standing instruction menu for single user no available under Fund transfer menu...
Zahir Abd Latif

October 05, 2021

11:57 Support #12376 (Development / Work In Progress): [SCP ID :##5994##] : IBAM - SYSTEM UNAVAILABLE
Hi,
Kindly attend below request:-
Today we received complaint from IBAM user on error system unavailable as below...
Zahir Abd Latif

September 27, 2021

01:52 Support #12366 (Work Completed-End life cycle): [SCP ID :##5989##] : Agronetbiz login - session ...
Finding
Finding from the log for based on username. It seems ib unable to display the error message to the customer....
Siti Balqis Othman
09:33 Support #12366 (Work Completed-End life cycle): [SCP ID :##5989##] : Agronetbiz login - session ...
Hi,
Kindly attend below request:-
please help to check this issue.
1
Customer called and unable to login Ag...
Zahir Abd Latif

September 21, 2021

14:46 Support #12337 (Pending Prod Deployment): [SCP ID :##5980##] : Exceed Company Daily Limit
Issue : BIB includes SI delele inside company daily limit calculation.
Solution : we will exclude SI delete from C...
Stephanie Sufrapto

September 18, 2021

09:59 Support #12343 (Work Completed-End life cycle): [SCP ID :##5984##] : FPX - session expired
Hi,
Kindly attend below request:
Customer experience session expired once click confirm button when perform FPX t...
Zahir Abd Latif
09:55 Support #12342 (Work Completed-End life cycle): [SCP ID :##5983##] : FPX - not received TAC
Hi,
Kindly attend below request:
Hi Team,

I am not receive TAC when perform fpx transaction. Recently we ...
Zahir Abd Latif

September 15, 2021

12:49 Support #12337 (Pending Prod Deployment): [SCP ID :##5980##] : Exceed Company Daily Limit
Hi,
Kindly attend below request:-
BIB customer unable to perform maintenance DuitNow (delete SI) with error excee...
Zahir Abd Latif
 

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