B - Production Support » Agrobank Support

November 05, 2021

13:32 Support #12551 (Closed - End of life cycle): [SCP ID :##6021##] : activate token issue

Hi,
Kindly attend below request:-
Customer request to activate new hard token due previous token already suspende... Zahir Abd Latif

13:27 Support #12550 (Work Completed-End life cycle): [SCP ID :##6020##] : SESSION EXPIRED : ZHAF CREAT...

Hi,
Kindly attend below request:-
Customer having an issue with her Agronet and Agronetbiz.
She able to login ... Zahir Abd Latif

October 25, 2021

15:50 Support #11525 (Work Completed-End life cycle): [SCP ID :##5742##] : EPF registration status issue

Migrated to production
Migration ID 170 Siti Balqis Othman

15:50 Support #11525 (Development / Work In Progress): [SCP ID :##5742##] : EPF registration status issue

Siti Balqis Othman

15:50 Support #11525 (Code Review): [SCP ID :##5742##] : EPF registration status issue

Siti Balqis Othman

15:49 Support #11525 (Finished Development): [SCP ID :##5742##] : EPF registration status issue

Siti Balqis Othman

14:41 Support #12063 (Work Completed-End life cycle): [SCP ID :##5915##] : Issue discover after FMS mig...

Deployed to production.
Migration ID167 Siti Balqis Othman

14:29 Support #12403 (Investigation): [SCP ID :##6004##] : FAILURE TO MAKE FPX PAYMENT : MOHD SABARUDD...

Unable to replicate the issue at UAT Siti Balqis Othman

14:21 Support #10550 (Closed - End of life cycle): [SCP ID :##5215##] : UPASS JNDI cause session issue...

Rayvandy Gabbytian

14:09 Support #11612 (System Integration Test): [SCP ID :##5798##] : Jompay transaction rejected

Provide patch on 5.10.2021
D:\was-workspace\01 Download WAR files from Penril\5798- Jompay transaction rejected\2021... Stephanie Sufrapto

14:07 Support #9966 (Work Completed-End life cycle): SCP ID :##4995##] : LHDN report problem

Stephanie Sufrapto

14:05 Support #10380 (Work Completed-End life cycle): [SCP ID :##5153##] : SOCSO upload - service unava...

Migration ID113 Stephanie Sufrapto

12:54 Support #10669 (Closed - End of life cycle): [SCP ID :##5270##] : bib uiux landing page

Zahir Abd Latif

12:50 Support #10875 (Work Completed-End life cycle): [SCP ID :##5383##] : UNSUCCESSFUL TRANSACTION (S...

Deployed MIgration ID 135 Stephanie Sufrapto

12:49 Support #10602 (Work Completed-End life cycle): [SCP ID :##5234##] : IB PENTEST 2020

Deployed. closing the redmine Stephanie Sufrapto

12:47 Support #11064: [SCP ID :##5442##] : Second validation ‘Y’ but ID number blank

Provide patch at 29/09/2021 Stephanie Sufrapto

12:46 Support #10980 (Rejected - End of life cycle): [SCP ID :##5407##] : UNABLE TO REPRINT RECEIPT VI...

As per conversation, this issue is related to an issue reported previously. Re: [Request ID :##5287##] : Transaction ... Stephanie Sufrapto

12:46 Support #11105 (Work Completed-End life cycle): [SCP ID :##5461##] : SESSION EXPIRED : MAGESWARI ...

No feedback from Bank until today. Closing the redmine Stephanie Sufrapto

12:45 Support #11105 (Development / Work In Progress): [SCP ID :##5461##] : SESSION EXPIRED : MAGESWARI...

Stephanie Sufrapto

12:44 Support #11088 (Rejected - End of life cycle): [SCP ID :##5451##] : ‘session expired’ whenever cu...

No feedback from Bank until Today. Closing the redmine Stephanie Sufrapto

12:44 Support #11293 (Work Completed-End life cycle): [SCP ID :##5588##] : rpp 2nd validation issue

Deployed Migration ID167 Stephanie Sufrapto

12:41 Support #12141 (Work Completed-End life cycle): [SCP ID :##5936##] : unable delete rpp favourite ...

Already deployed to production
Migration ID 170. Siti Balqis Othman

12:40 Support #12141 (Development / Work In Progress): [SCP ID :##5936##] : unable delete rpp favourite...

Already deployed to production
Migration ID 170. Siti Balqis Othman

12:38 Support #11851 (Work Completed-End life cycle): [SCP ID :##5873##] : RIB - phrase incorrect

deployed 29 July 2021 Stephanie Sufrapto

12:38 Support #12141 (Code Review): [SCP ID :##5936##] : unable delete rpp favourite account - BIB

Already deployed to production
Migration ID 170. Siti Balqis Othman

12:37 Support #12343 (Investigation): [SCP ID :##5984##] : FPX - session expired

Stephanie Sufrapto

12:29 Support #12434 (Investigation): [SCP ID :##6009##] : Payment through FPX getting session expired

Stephanie Sufrapto

12:17 Support #10031 (Work Completed-End life cycle): [SCP ID :##5028##] : bulk payment - multiple payment

Stephanie Sufrapto

12:14 Support #12191 (System Integration Test): [SCP ID :##5949##] : special char in customer_name_2

13/08/2021
Issue: mapping for MB15173 - CIF Search by Business Registration Number and CIF Number during company cr... Stephanie Sufrapto

12:13 Support #12342 (System Integration Test): [SCP ID :##5983##] : FPX - not received TAC

05/10/2021
As the issue reported is not consistently happening. We suggest to do the steps below and we will monitor... Stephanie Sufrapto

October 22, 2021

17:52 Support #12429 (Work Completed-End life cycle): [SCP ID :##6008##] : check epf status - email not...

Informed by Balqis, fixes already implement at production and tested. Zahir Abd Latif

15:15 Support #12434 (Work Completed-End life cycle): [SCP ID :##6009##] : Payment through FPX getting ...

Hi,
Kindly attend below request:-
Today our business users report that they have been receiving complaints from c... Zahir Abd Latif

October 21, 2021

11:45 Support #12429 (Work Completed-End life cycle): [SCP ID :##6008##] : check epf status - email not...

Hi,
Kindly attend below request:-
After EPF migration, notice that email notification was not send after test fil... Zahir Abd Latif

October 15, 2021

10:27 Support #12394 (Pending SIT Deployment): [SCP ID :##6000##] : Standing instruction menu for singl...

Reported issue:
1) Single user unable to view Standing Instruction Inquiry Navigation
2) Customer able to perform S... Siti Balqis Othman