Activity

From November 14, 2021 to December 13, 2021

13:05 Support #12670 (Pending SIT Deployment): [SCP ID :##6057##] : AGRONETBIZ : STANDING INSTRUCTION D...: Hi Team,
Below is root cause and solution given to Customer.
Root cause:
The sender name is updated in the ben... Siti Balqis Othman
13:03 Support #12670 (Development / Work In Progress): [SCP ID :##6057##] : AGRONETBIZ : STANDING INSTR...: Siti Balqis Othman
11:37 Support #12670 (Investigation): [SCP ID :##6057##] : AGRONETBIZ : STANDING INSTRUCTION DETAIL : F...: Siti Balqis Othman
11:36 Support #12670 (Work Completed-End life cycle): [SCP ID :##6057##] : AGRONETBIZ : STANDING INSTRU...: Hi,
Kindly attend below request:-
Subject : AGRONETBIZ : STANDING INSTRUCTION DETAIL : FC UNGGUL SDN BHD : MY05... Zahir Abd Latif

11:50 Support #12645 (Pending Customer Feedback): [SCP ID :##6048##] : New BPS - Bernas bulk payment-re...: Root cause:
The current error description is derived from column reject reason.
The solution given was:
As disc... Siti Balqis Othman
11:15 Support #12645 (Work Completed-End life cycle): [SCP ID :##6048##] : New BPS - Bernas bulk paymen...: Hi,
Kindly attend below request:
Bernas complaint unable to see the rejected reason (ID No invalid) for one of th... Zahir Abd Latif

12:01 Support #12551 (Closed - End of life cycle): [SCP ID :##6021##] : activate token issue: Stephanie, Nov 5, 2021:-... Zahir Abd Latif

10:51 Support #12608 (Work Completed-End life cycle): SCP ID :##6030##] : FPX Session Time Out (Intermi...: Hi,
Kindly attend below request:
HOD DBD, EN Khairul Azman hit issue when pay using FPX
Website: Etiqa Website... Zahir Abd Latif
09:50 Support #12607 (Work Completed-End life cycle): [SCP ID :##6029##] : ACTIVATION AGRONET : NURUL H...: Hi,
Kindly attend below request:-
Mohon semakan dari pihak tuan/puan di mana pelanggan tidak dapat log masuk ke A... Zahir Abd Latif

09:20 Support #12434 (Work Completed-End life cycle): [SCP ID :##6009##] : Payment through FPX getting ...: Fixes in Websphere to turn on the session management and rename cookies at 12 November 2021. Monitor until next day. ... Stephanie Sufrapto
09:18 Support #12434 (Development / Work In Progress): [SCP ID :##6009##] : Payment through FPX getting...: Based on findings issue not only in FPX. able to replicate in RIB when using incognito/private/clean cache. After inp... Stephanie Sufrapto

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B - Production Support » Agrobank Support