Activity

From March 27, 2022 to April 25, 2022

11:34 Support #12932 (Pending Customer Feedback): [SCP ID :##6248##] : <MY0654593> SESSION EXPIRE...: Hi all,
Root cause: Wrong import RSAUtill pointing.
Solution: Import the correct RSAUtill pointing in the class... Siti Balqis Othman

18:36 Support #12932 (Work Completed-End life cycle): [SCP ID :##6248##] : <MY0654593> SESSION EX...: Hi,
Kindly attend below request:-
BIB customer unable to perform FPX transaction. After key in username and passw... Zahir Abd Latif

09:43 Support #12819 (Work Completed-End life cycle): [SCP ID :##6155##] : session expired :SD IMPEX ...: Migrated to production on 15/04/2022 under Migration ID182 Siti Balqis Othman

17:34 Support #12919 (Work Completed-End life cycle): [SCP ID :##6244##] : ERROR :DECODE_VALUE_TOO_ SHORT: Hi,
Kindly attend below request:-
Receive error message "DECODE_VALUE_TOO_ SHORT" when user scan provided QR. ple... Zahir Abd Latif

01:12 Support #12913 (Work Completed-End life cycle): [SCP ID :##6242##] : BULK PAYMENT TRANSACTION STA...: Hi,
Kindly attend below request:-
customer complaint their bulk payment status not updated accordingly
1) Acce... Zahir Abd Latif

11:42 Support #12874 (Work Completed-End life cycle): [SCP ID :##6208##] : CA failed login - session ex...: Hi Team,
Update from IT team, user able to login to AGRONetBiz as per last login date 2/4/2022.
As per-conversat... Siti Balqis Othman
09:34 Support #12902 (Work Completed-End life cycle): [SCP ID :##6232##] : DuitNow Multiple Payment rej...: Hi team,
Update by IT team on 8/4/2022, the cron job is run as per new scheduler.
Siti Balqis Othman

10:15 Support #12878 (User Acceptance Test): [SCP ID :##6211##] : bulk payment - ERR037 : Corporate Nam...: Hi team,
The solution given was:
1) Update company name maximum character description in the sample upload excel ... Siti Balqis Othman
10:08 Support #12902 (Work Completed-End life cycle): [SCP ID :##6232##] : DuitNow Multiple Payment rej...: Hi,
Kindly attend below request:-
DuitNow Multiple Payment rejected due to date verification error. Based on chec... Zahir Abd Latif

09:13 Support #12846 (Work Completed-End life cycle): [SCP ID :##6182##] : RIB - BLOCK ATM: Hi team,
The patch already migrated to production on 01.04.2022 under migration ID 180 Siti Balqis Othman
09:11 Support #12871 (Work Completed-End life cycle): [SCP ID :##6205##] : ISS REPORT ISSUE: Hi team,
05/04/2022- ITD inform can close this ticket. ISS team already received the confirmation regarding status. Siti Balqis Othman

12:53 Support #12897: [SCP ID :##6227##] : SMS PIN Agronetbiz not received 01042022: Dear Kah Yan,
Kindly assist on this issue.
Balqis on MC today.
Thanks. Zahir Abd Latif
12:41 Support #12897 (Closed - End of life cycle): [SCP ID :##6227##] : SMS PIN Agronetbiz not received...: Hi,
Kindly attend below request:-
there is and issue where few Customer in AgronetBiz Not able to receive SMS Pin
Zahir Abd Latif
10:08 Support #12191 (Work Completed-End life cycle): [SCP ID :##5949##] : special char in customer_name_2: Migrated to production on 16.03.2022 under Migration ID 179 Siti Balqis Othman

00:52 Support #10331 (Work Completed-End life cycle): [SCP ID :##5139##] : IBG 2nd validation issue: This issue is related with request ID: 5442
Migrated to production on 23.02.2022 under Migration ID 177 Siti Balqis Othman
00:52 Support #10331 (Development / Work In Progress): [SCP ID :##5139##] : IBG 2nd validation issue: Siti Balqis Othman
00:50 Support #11064 (Work Completed-End life cycle): [SCP ID :##5442##] : Second validation ‘Y’ but ID...: Migrated to production on 23.02.2022 under Migration ID177 Siti Balqis Othman
00:47 Support #12874 (Pending Customer Feedback): [SCP ID :##6208##] : CA failed login - session expired: Need to confirm the exact issue.
As per inform via Whatsapp, user got session expired is not when login to IB.
Doe... Siti Balqis Othman
00:42 Support #12876 (Finished Development): [SCP ID :##6210##] : Edit Approval Matrix Issue: Reported issue:
Customer received session expired when key in amount with decimal point
Expected:
IB to throws... Siti Balqis Othman
00:41 Support #12875 (Finished Development): [SCP ID :##6209##] : SMS truncated: Reported issue:
The customer received session expired when redirected to the fund transfer module result page.
R... Siti Balqis Othman
00:39 Support #12878 (Pending Customer Feedback): [SCP ID :##6211##] : bulk payment - ERR037 : Corporat...: Hi team,
Reported Issue: The company name at header excel file is not the same with company name at BPS database
... Siti Balqis Othman

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