B - Production Support » Agrobank Support

August 09, 2022

09:48 Support #13064 (Work Completed-End life cycle): [SCP ID :##6318##] : FPX error 1A

Dear zahir,
Kindly help to close the ticket. The patch to added logger already migrate to production on 9/8/2022 u... Siti Balqis Othman

09:47 Support #13064 (New - Begin Life Cycle): [SCP ID :##6318##] : FPX error 1A

Siti Balqis Othman

09:46 Support #12020 (Work Completed-End life cycle): [SCP ID :##5898##] : production issue discover du...

Dear Zahir,
Kindly help to close the ticket. The patch already migrate to production on 9/8/2022 under Migration I... Siti Balqis Othman

August 04, 2022

15:13 Support #12913 (Work Completed-End life cycle): [SCP ID :##6242##] : BULK PAYMENT TRANSACTION STA...

Reported issue:
Bank request to clarify on the online transaction status. Currently, if BPS status is successful, ... Siti Balqis Othman

14:36 Support #12757 (Work Completed-End life cycle): [SCP ID :##6111##] : BIB FTL - session expired

Dear Zahir,
Please help to close this ticket.
04/08/2022: No new activity from this user since reported date. ITD... Siti Balqis Othman

09:55 Support #11818 (Closed - End of life cycle): [SCP ID :##5858##] : IBG bank list display blank at MB

Issue closed in SCP. Zahir Abd Latif

09:49 Support #11818 (Finished Development): [SCP ID :##5858##] : IBG bank list display blank at MB

Dear Zahir,
Kindly help to close this ticket. The patch already migrated on 04/08/2022 Siti Balqis Othman

August 02, 2022

12:58 Support #13115 (Work Completed-End life cycle): [SCP ID :##6363##] : CUSTOMER UNABLE TO PERFORM F...

Dear zahir,
Kindly, help to close this ticket.
User already confirm can close the ticket.
Penril feedback on t... Siti Balqis Othman

August 01, 2022

17:17 Support #13126 (Pending SIT Deployment): [SCP ID :##6374##] : MY0709281: Recurring Payment

Hi team
Finding:
Issue due to program unable to extract the 'from account/debit account' information.
Root cau... Siti Balqis Othman

12:22 Task #13130 (Work Completed-End life cycle): [SCP ID :##6378##] : AGRONETBIZ : UNABLE TO PERFORM ...

Dear kak Akmal,
Kindly, help to close this ticket. Already confirm with ITD (Izzati).
The reported issue is not r... Siti Balqis Othman

12:13 Task #13130 (Work Completed-End life cycle): [SCP ID :##6378##] : AGRONETBIZ : UNABLE TO PERFORM ...

Hi Balqis,
Kindly attend below request.... Nurul Akmal

July 29, 2022

15:25 Support #13126 (Work Completed-End life cycle): [SCP ID :##6374##] : MY0709281: Recurring Payment

Hi,
Kindly attend below request:-
Customer performed recurring payment to third party account but the transaction... Zahir Abd Latif

08:33 Support #13036 (Closed - End of life cycle): [SCP ID :##6292##] : UNABLE TO CLICK AGRONETBIZ : JI...

Issue closed in SCP. Zahir Abd Latif