Activity

From November 09, 2014 to December 08, 2014

December 08, 2014

Avatar?id=1733&size=24 09:37 Support #5033 (Closed - End of life cycle): [SCP ID :##2496##] : Unsuccessful Consumer SI Sched...
Hi Hapiz
kindly attend below request:... Ahmad Hazri
Avatar?id=1733&size=24 09:29 Support #5032 (Work Completed-End life cycle): [SCP ID :##2495##] : Successful Rentas Trxn Having...
Hi Hafiz
Kindly refer below reported case... Ahmad Hazri

December 04, 2014

10:24 Support #4950: [SCP ID :##2484##] : Cash Management Solutions Problem : Services is currently u...
May be need to check their DR DB on the table and sequence number setting Tan Lee Yong

December 03, 2014

17:25 Support #4950: [SCP ID :##2484##] : Cash Management Solutions Problem : Services is currently u...
Hi Mr Tan,
This issue happened when swing from DR env to PROD env. I am not sure how the IT team back up and resto... Yap Kah Yan
15:29 Support #4950 (Development / Work In Progress): [SCP ID :##2484##] : Cash Management Solutions ...
Tan Lee Yong
15:29 Support #4950: [SCP ID :##2484##] : Cash Management Solutions Problem : Services is currently u...
Hi Kah Yan, we need to know why the sequence number script was removed. Even if the sequence id is disabled, but OID ... Tan Lee Yong
15:17 Support #4950: [SCP ID :##2484##] : Cash Management Solutions Problem : Services is currently u...
Root Cause:
Trigger for auto generate OID is missing from DB for BIB related tables.
List of tables containing th... Yap Kah Yan

November 28, 2014

17:56 Support #4340 (Pending Review): [SCP ID :##2207##] : Error in Maxis Mobile Reload Report dated 19...
Not reported any new issue until now Nor Shuhaida Subri
17:55 Support #4487 (Work Completed-End life cycle): [SCP ID :##2311##] : Shown Incorrect Record in BIB...
Not reported until now Nor Shuhaida Subri
17:53 Support #4644 (Work Completed-End life cycle): [SCP ID :##2364##] : CIB SI Consumer Execution Pr...
Refer email
Re: [Request ID :##2364##] : CIB SI Consumer Execution Process executed on 14/07/2014 10:50: Unsuccess... Nor Shuhaida Subri
17:51 Support #4527 (Pending Review): [SCP ID :##2315##] : BG Settlement Report - Window 2
rasa cam dorg dah xde report psl issue ni pun Nor Shuhaida Subri
17:24 Support #4955 (Pending Review): [SCP ID :##2490##] : CIB SI Consumer Execution (26/11/2014) Suc...
So far,
yesterday & today 28/11/2014 no issue for CIB Scheduler reported.
Nor Shuhaida Subri
17:05 Support #4956 (Pending Review): [SCP ID :##2491##] : Rentas Trx Not Reflected in Corus & BVMC R...
Data of the transaction is not log into DB.
Check on table
BIB_INTER_TRANSFER
BIB_BULKPAYMENT_DETAIL
RENTAS_DETA... Nor Shuhaida Subri
16:39 Support #4948 (Pending Review): [SCP ID :##2483##] : BIB Report not available
Selalunya kalau report yang kita generate kuar NIL mean data xde dalam table.
Attached doc untuk cara regen report... Nor Shuhaida Subri
15:34 Support #1588 (Pending Review): HD00013138 - 2 failed epay trx sent to epay after 2 weeks as succ...
Issue ni dah 2 tahun kak..
Cer try check ngan dorg ada lg ke x issue ni.. Nor Shuhaida Subri

November 27, 2014

11:37 Support #4806: [SCP ID :##2469##] : IBG OFI w1 process report not generated and available at CO...
Dear Hafiz,
Kindly assist to update the current status of this issue no response since November 11, 2014.
Thanks. Zahir Abd Latif
11:34 Support #4809: [SCP ID :##2472##] : Interbank GIRO Disaster Recovery Live Run Retest Exercise 2...
Dear Hafiz,
Kindly assist to update the current status of this issue no response since November 12, 2014.
Thanks. Zahir Abd Latif
09:04 Support #4975 (Work Completed-End life cycle): [SCP ID :##2492##] : Bill Zakat Error on 22.11.14
Hi,
Kindly attend below request:... Zahir Abd Latif

November 26, 2014

17:41 Support #4705 (Work Completed-End life cycle): [SCP ID :##2414##] : Digi New File Format Migratio...
While checking in the instance given by IT..
> Some of the parameter is not update accordingly & changes are not dep... Nor Shuhaida Subri
15:50 Support #4796 (Work Completed-End life cycle): [SCP ID :##2460##] : FTT Transaction 29-10-2014.
Refer email Re: [Request ID :##2460##] : FTT Transaction 29-10-2014
The error is due to incorrect input by custome... Nor Shuhaida Subri
13:00 Support #4956 (Work Completed-End life cycle): [SCP ID :##2491##] : Rentas Trx Not Reflected in...
Hi,
Kindly attend below request:... Zahir Abd Latif
12:20 Support #4955 (Closed - End of life cycle): [SCP ID :##2490##] : CIB SI Consumer Execution (26/...
Hi,
Kindly attend below request:... Zahir Abd Latif

November 25, 2014

09:16 Support #4950 (Closed - End of life cycle): [SCP ID :##2484##] : Cash Management Solutions Prob...
Hi,
Kindly attend below request:... Zahir Abd Latif

November 24, 2014

16:40 Support #4948 (Closed - End of life cycle): [SCP ID :##2483##] : BIB Report not available
Kindly investigate customer's issue below:
BIB report has been re-generated twice but still not available. Kindly ... William Gozali Tan
Avatar?id=1733&size=24 16:18 Support #4947 (Closed - End of life cycle): [SCP ID :##2482##] : CIB SI Consumer Execution Proce...
Hi Hafiz
Kindly attend below request: ... Ahmad Hazri

November 19, 2014

15:59 Support #4796: [SCP ID :##2460##] : FTT Transaction 29-10-2014.
Dear Shuhaida,
Kindly update on this issue no response since October 30, 2014.
Thanks. Zahir Abd Latif

November 14, 2014

Avatar?id=1733&size=24 09:14 Support #4815 (Closed - End of life cycle): [SCP ID :##2473##] : IB DR Mock Run - unable to che...
Ahmad Hazri
Avatar?id=1733&size=24 09:14 Support #4815: [SCP ID :##2473##] : IB DR Mock Run - unable to check balance inquiry.
Issue resolved by KFH DBA.
Case closed.
Note: Issue resolution may refer to attachment Ahmad Hazri
Avatar?id=1733&size=24 09:10 Support #4815: [SCP ID :##2473##] : IB DR Mock Run - unable to check balance inquiry.
The log show many of below error message... Ahmad Hazri

November 13, 2014

17:17 Support #4815 (Closed - End of life cycle): [SCP ID :##2473##] : IB DR Mock Run - unable to che...
Hi,
Kindly attend below request:... Zahir Abd Latif

November 12, 2014

15:40 Support #4809 (Closed - End of life cycle): [SCP ID :##2472##] : Interbank GIRO Disaster Recove...
Hi,
Kindly attend below request:... Zahir Abd Latif

November 11, 2014

15:53 Support #4806 (Closed - End of life cycle): [SCP ID :##2469##] : IBG OFI w1 process report not ...
Hi,
Kindly attend below request:... Zahir Abd Latif
 

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