Activity

From August 16, 2017 to September 14, 2017

September 14, 2017

16:50 Support #7856 (Closed - End of life cycle): SCP ID :##4096##] : DESKMATE: New Directory Listing -...
Hi,
Kindly attend below request.
to rearrange the existing list as follows:
1. CEO's OFFICE !https://sup...
Zahir Abd Latif
10:06 Support #7852 (Closed - End of life cycle): SCP ID :##4095##] : Replace the Cashline running bann...
Hi,
Kindly attend below request.
Kindly replace the Cashline running banner (banner number 4) with San Francisco ...
Zahir Abd Latif
09:10 Support #7851 (Closed - End of life cycle): SCP ID :##4094##] : DESKMATE: Directory Update - Resi...
Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=333&...
Zahir Abd Latif
09:08 Support #7850 (Closed - End of life cycle): SCP ID :##4093##] : DESKMATE: Directory Update - Resi...
Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=280&...
Zahir Abd Latif

September 13, 2017

11:24 Support #7848 (Closed - End of life cycle): SCP ID :##4092##] : Replace the previous image with t...
Hi,
Kindly attend below request.
Kindly replace the previous image in the poster tab with the first EES teaser
...
Zahir Abd Latif
10:04 Support #7847 (Closed - End of life cycle): SCP ID :##4091##] : Remove the poster tab on deskmate
Hi,
Kindly attend below request.
Kindly remove the poster tab on deskmate
http://deskmate.kfh.com.my/index.ph...
Zahir Abd Latif

September 12, 2017

17:50 Support #7846 (Closed - End of life cycle): SCP ID :##4090##] : Upload the EES banner teaser on t...
Hi,
Kindly attend below request.
Kindly upload the EES banner teaser on the deskmate at 12:00pm tomorrow (13/9/...
Zahir Abd Latif
17:06 Support #7845 (Closed - End of life cycle): SCP ID :##4089##] : DESKMATE: Staff Photo - Yogita A/...
Hi,
Kindly attend below request.
to upload staff photo
Zahir Abd Latif
16:45 Support #7844 (Closed - End of life cycle): SCP ID :##4088##] : DESKMATE: Directory Update - New ...
Hi,
Kindly attend below request.
to add in directory:
No Staff ID Name Location Department Division Email Addr...
Zahir Abd Latif
16:41 Support #7843 (Closed - End of life cycle): SCP ID :##4087##] : Replace the EES banner
Hi,
Kindly attend below request.
Kindly replace the EES banner on the link below at 5:40pm today (12/9/2017) :
...
Zahir Abd Latif
11:21 Support #7842 (Closed - End of life cycle): SCP ID :##4086##] : Remove the results tab and the co...
Hi,
Kindly attend below request.
Kindly remove the results tab and the content on Deskmate's Employee Engagement ...
Zahir Abd Latif
11:05 Support #7841 (Closed - End of life cycle): SCP ID :##4085##] : Remove the video tab and the cont...
Hi,
Kindly attend below request.
Kindly remove the video tab and the content on Deskmate's Employee Engagement Su...
Zahir Abd Latif
10:36 Support #7840 (Closed - End of life cycle): SCP ID :##4084##] : WEBSITE UPDATE: LIBSHARA
Hi,
Kindly attend below request.
Please update:
Title:
WINNER ANNOUNCEMENT : KFH LIBSHARA ACCOUNT-i WEEKLY ...
Zahir Abd Latif
09:06 Support #7837 (Closed - End of life cycle): SCP ID :##4083##] : Remove the video on the tab of Gr...
Hi Athira,
Kindly attend below request.+
Kindly remove the video on the tab of Group CEO Message from the Deskmat...
Zahir Abd Latif

September 11, 2017

18:08 Support #7836 (Closed - End of life cycle): [SCP ID :##4082##] : DESKMATE - Hide the CEO of the g...
Hi Athira,
Kindly attend below request....
Nurul Akmal
18:03 Support #7835 (Closed - End of life cycle): [Request ID :##4081##] : DESKMATE - Remove the dates ...
Hi Athira,
Kindly attend below request....
Nurul Akmal
17:05 Support #7834 (Closed - End of life cycle): [SCP ID :##4080##] : WEBSITE: UPDATE
Hi Athira,
Kindly attend below request....
Nurul Akmal
15:46 Support #7833 (Closed - End of life cycle): [SCP ID :##4078##] : DESKMATE - Upload EES CEO Messag...
Hi Athira,
Kindly attend below request....
Nurul Akmal
10:13 Support #7822 (Closed - End of life cycle): SCP ID :##4075##] : WEBSITE: WINNER ANNOUNCEMENT
Issue closed in SCP on Sep 5, 2017 12:06 PM. Nurul Akmal

September 08, 2017

12:01 Support #7829 (Closed - End of life cycle): [SCP ID :##4078##] : DESKMATE - Replace the current E...
Hi Athira,
Kindly attend below request....
Nurul Akmal

September 07, 2017

14:50 Support #7826 (Closed - End of life cycle): SCP ID :##4076##] : DESKMATE: IMAGE ISSUE
Hi Hafiz,
Kindly attend below request....
Nurul Akmal

September 06, 2017

09:52 Support #7823 (Closed - End of life cycle): SCP ID :##4073##] : Company Enquiry - Corus Screen
This is not part of our AMC support. Our AMC only support for production issues and bug fixes.
Issue closed in SCP.
Zahir Abd Latif

September 05, 2017

11:31 Support #7823 (Closed - End of life cycle): SCP ID :##4073##] : Company Enquiry - Corus Screen
Hi Hafiz,
Kindly attend below request....
Nurul Akmal
11:25 Support #7822 (Closed - End of life cycle): SCP ID :##4075##] : WEBSITE: WINNER ANNOUNCEMENT
Hi Athira,
Kindly attend below request....
Nurul Akmal
11:20 Support #7821 (Closed - End of life cycle): SCP ID :##4074##] : WEBSITE: REMOVE
Hi Athira,
Kindly attend below request....
Nurul Akmal

August 30, 2017

15:15 Support #7820 (Closed - End of life cycle): SCP ID :##4072##] : Upload Eid Adha banner
Hi,
Kindly attend below request:
Please replace website banner no.4 with eid al-adha banner
File name : Websit...
Zahir Abd Latif
12:43 Support #7819 (Work Completed-End life cycle): SCP ID :##4071##] : DESKMATE: LETTER FROM DAVID
Anonymous
11:29 Support #7819 (Work Completed-End life cycle): SCP ID :##4071##] : DESKMATE: LETTER FROM DAVID
Hi,
Kindly attend below request:
Please upload file at deskmate - Letters from David
Title: Eid- Al-Adha.
A...
Zahir Abd Latif

August 29, 2017

17:43 Support #7817 (Closed - End of life cycle): SCP ID :##4069##] : KFH Malaysia Rates update
Hi,
Kindly attend below request:
Please update the following rates in corporate website and deskmate as follows
...
Zahir Abd Latif
17:40 Support #7816 (Closed - End of life cycle): SCP ID :##4068##] : Link replacement in deskmate
Hi,
Kindly attend below request:
Pls assist on deskmate shortcut to email system to be changed to https://syura.k...
Zahir Abd Latif

August 24, 2017

08:59 Support #7801 (Closed - End of life cycle): SCP ID :##4062##] : New ESB Connection for SPARC project
Hi,
Kindly attend below request:
We are currently in UAT phase of our SPARC project - upgrading core banking syst...
Zahir Abd Latif

August 18, 2017

15:11 Support #7784 (Work Completed-End life cycle): SCP ID :##4050##] : DESKMATE: Directory Update - R...
Anonymous
15:11 Support #7785 (Work Completed-End life cycle): SCP ID :##4051##] : DESKMATE: Directory Update - R...
Anonymous
14:38 Support #7761 (Work Completed-End life cycle): SCP ID :##4035##] : DESKMATE UPDATE 15/8/2017 (2)
Anonymous
14:37 Support #7760 (Work Completed-End life cycle): SCP ID :##4034##] : WEBSITE: UPDATE 15/8/2017
Anonymous
14:36 Support #7782 (Work Completed-End life cycle): [SCP ID :##4049##] : WEBSITE - Latest Promotion
Anonymous
14:35 Support #7768 (Work Completed-End life cycle): SCP ID :##4042##] : WEBSITE: HIGHLIGHT 16/8/2017
Anonymous
14:34 Support #7703 (Work Completed-End life cycle): SCP ID :##4014##] : WEBSITE: KFH Malaysia Board Ch...
Anonymous
09:20 Support #7785 (Work Completed-End life cycle): SCP ID :##4051##] : DESKMATE: Directory Update - R...
Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division
13-1478 Farah W...
Zahir Abd Latif
09:12 Support #7784 (Work Completed-End life cycle): SCP ID :##4050##] : DESKMATE: Directory Update - R...
Hi,
Kindly attend below request:
to remove from directory:
employee Name Department Division
17-1580 Abdul Wa...
Zahir Abd Latif
08:55 Support #7780 (Closed - End of life cycle): SCP ID :##4047##] : DESKMATE: Data Loss Prevention Ta...
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif

August 17, 2017

17:02 Support #7450 (Closed - End of life cycle): [SCP ID :##3843##] : [URGENT] DESKMATE: New Tab and L...
Hafiz, Jul 10, 2017 11:15 AM:-... Zahir Abd Latif
16:59 Support #7033 (Closed - End of life cycle): [SCP ID :##3600##] : Issue to give privileges to user
Hafiz, Jan 16, 2017 08:12 PM:-... Zahir Abd Latif
16:57 Support #7234 (Closed - End of life cycle): [SCP ID :##3697##] : Unable to reject transaction
Issue closed in SCP. Zahir Abd Latif
16:56 Support #7273 (Closed - End of life cycle): [SCP ID :##3719##] : Request to extract FTT informati...
Pending response from customer since Mar 30, 2017 02:48 PM.
Closed at this moment at SCP.
Zahir Abd Latif
16:53 Support #7501 (Closed - End of life cycle): [Request ID :##3886##] : UNABLE TO DO IBFT FOR AMOUNT...
Zahir Abd Latif
16:53 Support #7501: [Request ID :##3886##] : UNABLE TO DO IBFT FOR AMOUNT 10,000 AS SYSTEM DISPLAY ERR...
Hafiz,Jun 21, 2017 11:49 AM:-... Zahir Abd Latif
16:50 Support #7562 (Closed - End of life cycle): [SCP ID :##3946##] : IBG Error but Account Debited
Hafiz,12/07/2017 09:16 PM-... Zahir Abd Latif
16:48 Support #7563 (Closed - End of life cycle): [SCP ID :##3947##] : TSV Email did not received IB000...
Chee Ping, 14 July 2017 at 18:09:-... Zahir Abd Latif
16:46 Task #7587 (Closed - End of life cycle): [SCP ID :##3969##] : Inquiry on IB Services
Issue closed in SCP. Zahir Abd Latif
16:44 Support #7730 (Closed - End of life cycle): SCP ID :##4023##] : Website - Update on Directors
Done by Athira.
Issue closed in SCP.
Zahir Abd Latif
16:43 Support #7588 (Closed - End of life cycle): [SCP ID :##3970##] : Company cant view pending trans...
Issue closed in SCP. Zahir Abd Latif
16:42 Support #7620 (Closed - End of life cycle): SCP ID :##3985##] : KFHMB Page Error
The link has been updated.
Issue closed in SCP.
Zahir Abd Latif
16:40 Support #7732 (Closed - End of life cycle): SCP ID :##4024##] : ||TRANSACTION UNSUCCESSFUL : IB 2...
Hafiz, Aug 11, 2017 03:38 PM:-... Zahir Abd Latif
16:38 Support #7749 (Closed - End of life cycle): SCP ID :##4028##] : SMS Issue - 03/08/2017
Hafiz, Aug 14, 2017 11:42 AM:-... Zahir Abd Latif
16:36 Support #7449 (Closed - End of life cycle): [SCP ID :##3842##] : Cash Management Solution - Servi...
Shahrulnizam, May 17, 2017 10:12 AM:-... Zahir Abd Latif
16:12 Support #7747 (Closed - End of life cycle): SCP ID :##4026##] : IBG via ATM
Hafiz, Aug 11, 2017 04:09 PM:-... Zahir Abd Latif
Avatar?id=1733&size=24 10:35 Support #7782 (Work Completed-End life cycle): [SCP ID :##4049##] : WEBSITE - Latest Promotion
Please remove "Jom Balik Kampung" campaign at latest promotion. Ahmad Hazri

August 16, 2017

16:49 Support #7780 (Closed - End of life cycle): SCP ID :##4047##] : DESKMATE: Data Loss Prevention Ta...
Hi,
Kindly attend below request.
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=857
1. to remo...
Zahir Abd Latif
12:02 Support #7769 (Work Completed-End life cycle): SCP ID :##4043##] : [URGENT] DESKMATE & WEBSITE: D...
Anonymous
12:01 Support #7767 (Work Completed-End life cycle): SCP ID :##4041##] : DESKMATE: Resigned Staff 15/8/...
Anonymous
09:42 Support #7770 (Closed - End of life cycle): SCP ID :##4044##] : KFH Online Services - Mobile Top-...
Hi,
Kindly attend below request.
Received complaint from customer unable to performed mobile top-up service.
...
Zahir Abd Latif
09:38 Support #7769 (Work Completed-End life cycle): SCP ID :##4043##] : [URGENT] DESKMATE & WEBSITE: D...
Hi,
Kindly attend below request.
DESKMATE
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category...
Zahir Abd Latif
09:35 Support #7768 (Work Completed-End life cycle): SCP ID :##4042##] : WEBSITE: HIGHLIGHT 16/8/2017
Hi,
Kindly attend below request.
Please update KFH LIBSHARA ACCOUNT-i MONTHLY (JULY) WINNER LIST at Highlight se...
Zahir Abd Latif
 

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