Activity
From December 15, 2019 to January 13, 2020
January 10, 2020
- 11:45 Support #10575 (Closed - End of life cycle): [SCP ID :##5225##] : Unable to Approve IBG Transaction
- Hi Hafiz,
Kindly attend below request....
January 09, 2020
- 09:45 Bug #10568 (Closed - End of life cycle): [SCP ID :##5223##] : IBG W1 Rejected - Invalid Record Size
- Hi Hafiz,
Kindly assist to check....
January 08, 2020
- 16:22 Support #10567 (Closed - End of life cycle): [SCP ID :##5221##] : Deskmate Update : New Hire Update
- Hi Sis Lizahwati.
Kindly attend below request.
Kindly update the staff directory with the new hires details as fo...
January 06, 2020
- 10:02 Support #10554 (Pending Customer Feedback): [SCP ID :##5217##] : Deskmate Update : End of employm...
- Done.Pending user to verify.
January 02, 2020
- 16:53 Support #10394 (Closed - End of life cycle): [SCP ID :##5159##] : Unable to login KFHonline "Serv...
- Pending user to provide log file since Nov 14, 2019.
Issue closed in SCP. - 16:50 Support #10376 (Pending Customer Feedback): [SCP ID :##5151##] : IB TT Country List - Request fo...
- No feedback from KFH whether to proceed after Amy's email at 21/10/2019 on the estimated effort
- 16:48 Support #10518 (Pending Customer Feedback): [SCP ID :##5203##] : BulkPayment Engine Failed
- Root Cause: Customer input wrong beneficiary bank code. Bulk Payment Engine was not able to find the routing number
... - 16:43 Support #10562 (Pending Customer Feedback): [SCP ID :##5220##] : Deskmate: Pay Day 2020 Calendar
- Done updating the content. Pending user to verify.
- 12:51 Support #10562 (Closed - End of life cycle): [SCP ID :##5220##] : Deskmate: Pay Day 2020 Calendar
- Hi,
Kindly attend below request:
Please help to update the content as attached:
December 27, 2019
- 11:12 Support #10555 (Closed - End of life cycle): [SCP ID :##5218##] : KFHOnline - 3 of 4 instance error
- Hi,
Kindly attend below request:
7210, 7310 & 7510 error. refer to attachment
December 26, 2019
- 15:08 Support #10554 (Closed - End of life cycle): [SCP ID :##5217##] : Deskmate Update : End of employ...
- Hi,
Kindly attend below request:
Kindly remove the following staff from Deskmate staff directory:
December 23, 2019
- 16:07 Support #10546 (Closed - End of life cycle): [SCP ID :##5212##] : CMS - Duplicate Transaction at ...
- Hi,
Kindly attend below request:
PLEASE HELP TO ASSIST ON BELOW ISSUE:
1. USER PERFORM SEVERAL JOMPAY TRANSACT... - 10:45 Support #10544 (Closed - End of life cycle): [SCP ID :##5210##] : Weblogic DR - telnet issue
- Hi,
Kindly attend below request:
We encounter telnet issue for kfhib15 (Weblogic DR) . Please refer to attachment...
December 18, 2019
- 10:30 Support #10532 (Closed - End of life cycle): [SCP ID :##5207##] : Deskmate Clean Up Exercise - BA...
- Hi,
Kindly attend below request:
CEO's OFFICE
COMPANY SECRETARY
Risk Management
Credit Risk
Retail Risk & Cre... - 10:16 Support #10512 (Closed - End of life cycle): [SCP ID :##5201##] : JomPay Error
- Kah Yan, Dec 9, 2019 10:18 AM:-...
- 10:12 Support #10462 (Pending Customer Feedback): [SCP ID :##5184##] : IBG Credit Card Payment Not Succ...
- Hafiz,Dec 5, 2019 05:05 PM:-
We found credit card webservice link contain space (yellow label) at IBGWS.war and sc...
December 17, 2019
- 16:22 Support #10531 (Closed - End of life cycle): [SCP ID :##5206##] : kfhib19 (IBG DR) disk amber light
- Hi,
Kindly attend below request:
We detected kfhib19 (ibg DR) disk amber light. - 09:08 Support #10530 (Closed - End of life cycle): [SCP ID :##5205##] : KFHIB04 server down
- Hi,
Kindly attend below request:
On 16/12/2019, we have detected that KFHIB04 suddenly down. We have report to pe...
Also available in: Atom