Activity
From April 12, 2020 to May 11, 2020
May 08, 2020
- 11:05 Support #10771 (Closed - End of life cycle): [SCP ID :##5322##] : Cash Management Solution | Pend...
- Hi,
Kindly attend below request:
Received enquiry from customer in regards to Registered JomPAY Payment IB Tran...
May 05, 2020
- 10:40 Support #10757 (Closed - End of life cycle): [SCP ID :##5313##] : Unable to change password | SEV...
- 10:32 Support #10757: [SCP ID :##5313##] : Unable to change password | SEVEN EIGHT SIX FURNITURE MART T...
- Issue closed in SCP.
- 09:46 Support #10769 (Closed - End of life cycle): SCP ID :##5320##] : DESKMATE: End of Employment
- Hi,
Kindly attend below request:
Please remove the following staff from Deskmate Directory:-
Staff No. Name De... - 09:24 Support #10768 (Closed - End of life cycle): SCP ID :##5319##] : Unable to Login After Account Un...
- Sufian, May 5, 2020 09:13 AM:-...
May 04, 2020
- 20:03 Support #10768 (Closed - End of life cycle): SCP ID :##5319##] : Unable to Login After Account Un...
- Hi,
Kindly attend below request:
Please help to check on issue below.
Customer forgot his id/password and alread... - 11:19 Support #10757 (Pending Customer Feedback): [SCP ID :##5313##] : Unable to change password | SEVE...
- Kah Yan,Apr 29, 2020 11:26 AM:-
Findings as below. IB was not able to load user HIDAYAH123 from the database, thus...
April 30, 2020
- 21:04 Support #10762 (Closed - End of life cycle): [SCP ID :##5318##] : OFI Win5 - 30/04/2020
- Hi,
Kindly attend below request"-
Kindly need your assistance to check on ofi win5 files (mrt & mnc). Both files... - 14:21 Change #10761 (Closed - End of life cycle): [SCP ID :##5317##] : Moratorium Financing - Customer ...
- Hi,
Kindly attend below request:
Request as per CR attached.
1. To create new menu at KFH Online Malaysia land...
April 28, 2020
- 14:54 Support #10757 (Closed - End of life cycle): [SCP ID :##5313##] : Unable to change password | SEV...
- Hi,
Kindly attend below request:
Received complain from CMS User unable to change her password today.
She...
April 27, 2020
- 10:40 Support #10728 (Closed - End of life cycle): [SCP ID :##5297##] : Deskmate Update : End of employ...
- Done as per request.
Issue closed in SCP. - 10:14 Support #10732 (Closed - End of life cycle): [SCP ID :##5301##] : Unable to Reset Password & Secu...
- Issue closed in SCP.
April 22, 2020
- 11:38 Support #10745 (Closed - End of life cycle): [SCP ID :##5311##] : DESKMATE: Outdated Documents (s...
- Hi,
Kindly attend below request:
The search button in Deskmate still display outdated documents dated 2005, 2006 ...
April 20, 2020
- 16:29 Support #10732 (Pending Customer Feedback): [SCP ID :##5301##] : Unable to Reset Password & Secur...
- Hafiz, Apr 16, 2020 11:40 AM:-...
- 16:23 Support #10724 (Closed - End of life cycle): [SCP ID :##5296##] : OFI W1 Rejected - 09042020
- Issue closed in SCP.
- 16:20 Support #10722 (Closed - End of life cycle): [SCP ID :##5294##] : IBG Rejected - Unable to locate...
- Issue closed in SCP.
- 16:17 Support #10738 (Closed - End of life cycle): [SCP ID :##5308##] : Report in BVMC not Tally
- Hi,
Kindly attend below request:
Kindly please assist to check on the missing number in report for total company ...
April 15, 2020
- 14:45 Support #10732 (Closed - End of life cycle): [SCP ID :##5301##] : Unable to Reset Password & Secu...
- Hi,
Kindly attend below request:
Below customer was unable to reset his Password & Security Question for KFH IB a...
April 14, 2020
- 10:10 Support #10724 (Pending Customer Feedback): [SCP ID :##5296##] : OFI W1 Rejected - 09042020
- Kah Yan, Apr 9, 2020 10:51 AM:-...
- 10:04 Support #10722 (Pending Customer Feedback): [SCP ID :##5294##] : IBG Rejected - Unable to locate ...
- Hafiz, Apr 13, 2020 01:14 PM:-...
April 13, 2020
- 09:58 Support #10728 (Closed - End of life cycle): [SCP ID :##5297##] : Deskmate Update : End of employ...
- Hi,
Kindly attend below request:
Kindly update the Deskmate as follows:
1) End of employment : Remove the fo...
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