Activity
From May 12, 2020 to June 10, 2020
June 09, 2020
- 09:12 Support #10860 (Closed - End of life cycle): [SCP ID :##5378##] : IBG Rejected - 09 Jun 2020
- Hi,
Kindly attend below request:-
OFI W1 rejected at Paynet with Error Code 97 - Host Declined
June 08, 2020
- 17:45 Support #10859: [SCP ID :##5377##] : 2FA-Source Code Merging Post Implementation Issue
- Dear Aditya,
Kindly assist.
Thanks. - 17:41 Support #10859 (Work Completed-End life cycle): [SCP ID :##5377##] : 2FA-Source Code Merging Pos...
- Hi,
Kindly attend below request:-
Please find the latest reported issue for 2FA. There is one customer from Kuwai...
June 04, 2020
- 12:32 Support #10843 (Closed - End of life cycle): [SCP ID :##5373##] : CMS - Maker Transaction not Vis...
- Hi,
Kindly attend below request:-
Please help to investigate on issue user's posted transaction not appeared in t...
June 03, 2020
- 14:54 Support #10837 (Closed - End of life cycle): [SCP ID :##5372##] : Deskmate Contents Update
- Hi,
Kindly attend below request:-
Please help to proceed with the changes in Deskmate as attached.
!https://su... - 10:02 Change #10834 (Closed - End of life cycle): [SCP ID :##5370##] : BNM Requirement to address the ...
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BNM Requirement to address the SMS OTP TAC fraud. BRS attached for assessment.
June 02, 2020
- 17:54 Support #10833 (Closed - End of life cycle): [SCP ID :##5369##] : ePay transactions
- Hi,
Kindly attend below request:-
Transactions was successfully at ePay, but after further checking it was a reve... - 17:22 Support #10832 (Closed - End of life cycle): SCP ID :##5368##] : Deskmate Update : BCP Information
- Hi,
Kindly attend below request:-
Kindly update the Branches BCP information in the deskmate as follows:
1. ... - 17:18 Support #10831 (Closed - End of life cycle): SCP ID :##5367##] : Deskmate Update : BCP Updates
- Hi,
Kindly attend below request:-
Kindly Update the BCP information on the dskmate as follows:
1) BCP Plan D...
June 01, 2020
- 17:20 Support #10816 (Closed - End of life cycle): [SCP ID :##5359##] : Pending IBG - Red Sea Housing S...
- Hi,
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Kindly be informed that RED SEA HOUSING MALAYSIA SDN BHDfka AM MODULAR SDN BHD ... - 14:28 Support #10815 (Closed - End of life cycle): SCP ID :##5358##] : Deskmate Update : New Hire Update
- Hi,
Kindly attend below request:-
Staff Id ...
May 29, 2020
- 15:24 Support #10812 (Dropped-End of life cycle): [SCP ID :##5356##] : DuitNow Transaction error code 100
- Error. Duplicate case.
- 15:22 Support #10813 (Closed - End of life cycle): [SCP ID :##5356##] : DuitNow Transaction error code 100
- Hi,
Kindly attend below request:-
Below duitnow transaction return error 100
IBref no : 0007086109
date&t... - 15:19 Support #10812 (Dropped-End of life cycle): [SCP ID :##5356##] : DuitNow Transaction error code 100
- Hi,
Kindly attend below request:-
DuitNow Transaction error code 100
May 28, 2020
- 12:54 Support #10811 (Closed - End of life cycle): [SCP ID :##5355##] : Inconsistent FPX Report
- Hi,
Kindly attend below request:-
There are missing transactions from Corus Report Name: Fpx Transaction Enquiry ...
May 22, 2020
- 18:14 Support #10791 (Closed - End of life cycle): [SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT ...
- Issue closed in SCP.
- 17:18 Support #10791 (Pending Customer Feedback): [SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT T...
- Hafiz, May 21, 2020 03:45 PM:...
- 17:14 Support #10793 (Closed - End of life cycle): [SCP ID :##5339##] : CIB SI Error - IBG Txn
- Issue closed in SCP.
- 17:13 Support #10771 (Closed - End of life cycle): [SCP ID :##5322##] : Cash Management Solution | Pend...
- Issue closed in SCP.
- 17:13 Support #10781 (Closed - End of life cycle): [SCP ID :##5327##] : IBG RFI Issue
- Issue closed in SCP.
- 13:14 Support #10806 (Closed - End of life cycle): [SCP ID :##5350##] : Deskmate Update : staff direct...
- Hi,
Kindly attend below request:-
Kindly update the staff directory as follows:
Change that Zulraidi’s job Gra...
May 21, 2020
- 14:19 Support #10793 (Pending Customer Feedback): [SCP ID :##5339##] : CIB SI Error - IBG Txn
- Hafiz, May 20, 2020 12:42 PM:-...
- 14:13 Support #10795 (Closed - End of life cycle): [SCP ID :##5341##] : IBG & JOMPAY ISSUE
- 14:13 Support #10795 (Pending Customer Feedback): [SCP ID :##5341##] : IBG & JOMPAY ISSUE
- Kah Yan, May 19, 2020 08:09 PM:-...
- 14:09 Support #10771 (Pending Customer Feedback): [SCP ID :##5322##] : Cash Management Solution | Pendi...
- Kah Yan, May 19, 2020 03:49 PM:-...
- 14:05 Support #10781 (Pending Customer Feedback): [SCP ID :##5327##] : IBG RFI Issue
- Hafiz, May 14, 2020 11:20 AM:-...
- 13:55 Support #10790 (Closed - End of life cycle): SCP ID :##5336##] : Manual RFI Nacha
- Shahrulnizam, May 18, 2020 01:17 PM:-...
May 19, 2020
- 13:03 Support #10795 (Closed - End of life cycle): [SCP ID :##5341##] : IBG & JOMPAY ISSUE
- Hi,
Kindly attend below request:-
We unable to complete transaction IBG and Jompay at KFH Online. The transaction... - 08:55 Support #10793 (Closed - End of life cycle): [SCP ID :##5339##] : CIB SI Error - IBG Txn
- Hi,
Kindly attend below request:-
Kindly assist to check why the SI status return error.
SI FEE debited
SI...
May 18, 2020
- 09:32 Support #10791 (Closed - End of life cycle): [SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT ...
- Hi,
Kindly attend below request:-
customer perform bill payment on 11 Mar 2020 status show successful but biller ...
May 15, 2020
- 16:43 Support #10790 (Closed - End of life cycle): SCP ID :##5336##] : Manual RFI Nacha
- Hi,
Kindly attend below request:-
we having nacha reader error during manual process RFI nacha.
Kindly assist....
May 14, 2020
- 13:23 Support #10762 (Closed - End of life cycle): [SCP ID :##5318##] : OFI Win5 - 30/04/2020
- Issue closed in SCP.
- 13:22 Support #10738 (Closed - End of life cycle): [SCP ID :##5308##] : Report in BVMC not Tally
- Issue closed in SCP.
May 13, 2020
- 22:28 Support #10781 (Closed - End of life cycle): [SCP ID :##5327##] : IBG RFI Issue
- Hi,
Kindly attend below request:-
We have issue on IBG server - memory out during RFI window 4 today and half of ... - 10:51 Support #10745 (Closed - End of life cycle): [SCP ID :##5311##] : DESKMATE: Outdated Documents (s...
- Done as per request.
Issue closed in SCP. - 10:50 Support #10769 (Closed - End of life cycle): SCP ID :##5320##] : DESKMATE: End of Employment
- Done as per request.
Issue closed in SCP. - 10:48 Support #10762 (Pending Customer Feedback): [SCP ID :##5318##] : OFI Win5 - 30/04/2020
- Kah Yan, May 4, 2020 09:54 AM:-...
- 10:45 Support #10738 (Pending Customer Feedback): [SCP ID :##5308##] : Report in BVMC not Tally
- Hafiz, Apr 28, 2020 09:25 AM:-...
May 12, 2020
- 10:24 Support #10773 (Closed - End of life cycle): [SCP ID :##5324##] : IBG Server - Out of memory
- Hi,
Kindly attend below request:
Our KFHOnline IBG services frequently hanged and affected IBG task (ofi, rfi and...
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