Activity
From August 22, 2020 to September 20, 2020
September 18, 2020
- 21:48 Support #11256 (Closed - End of life cycle): [SCP ID :##5551##] : CMS IBG Transaction - Request f...
- Hi,
Kindly attend below request:
Please help to investigate issue faced by the customer below.
Customer unable...
September 17, 2020
- 11:08 Support #11247 (Pending Customer Feedback): [SCP ID :##5541##] : KFH Online Unable to Perform For...
- Hafiz, Sep 15, 2020 12:55 PM:-...
September 15, 2020
- 11:09 Support #11248 (Closed - End of life cycle): [SCP ID :##5542##] : Deskmate Update : End of employ...
- Hi,
Kindly attend below request:-
Kindly update the staff directory as follows:
1) Please remove the followi...
September 14, 2020
- 18:17 Support #11247 (Closed - End of life cycle): [SCP ID :##5541##] : KFH Online Unable to Perform Fo...
- Hi,
Kindly attend below request:-
Customer tried to perform Foreign Telegraphic Transfer via KFH Online but unsuc... - 17:08 Support #11108 (Closed - End of life cycle): [SCP ID :##5463##] : CMS Pending Approver
- Issue closed in SCP.
- 17:08 Support #11109 (Closed - End of life cycle): [SCP ID :##5464##] : CMS - Unable to Delete and Add ...
- Issue closed in SCP.
September 08, 2020
- 15:13 Support #11109 (Pending Customer Feedback): [SCP ID :##5464##] : CMS - Unable to Delete and Add B...
- Kah Yan, Aug 14, 2020 06:11 PM:-...
- 15:09 Support #11108 (Pending Customer Feedback): [SCP ID :##5463##] : CMS Pending Approver
- Kah Yan,Aug 18, 2020 04:46 PM:-...
September 04, 2020
- 16:06 Support #11199 (Closed - End of life cycle): [SCP ID :##5500##] : Deskmate Update : End of employ...
- Issue closed in SCP.
- 16:05 Support #11154 (Closed - End of life cycle): [SCP ID :##5476##] : unable to cancel SI
- Issue closed in SCP.
- 16:04 Support #11185 (Closed - End of life cycle): [SCP ID :##5490##] : Jompay Transaction Debitted 3 ...
- Issue closed in SCP.
- 16:04 Support #11201 (Closed - End of life cycle): [SCP ID :##5502##] : Gold Account History
- Issue closed in SCP.
- 16:03 Support #11196 (Closed - End of life cycle): [SCP ID :##5497##] : SMS Pin No. Issue
- Issue closed in SCP.
- 16:02 Support #11141 (Closed - End of life cycle): [SCP ID :##5473##] : Failed Bulk Payment - Coshare H...
- Issue closed in SCP.
September 02, 2020
- 11:37 Support #11154 (Pending Customer Feedback): [SCP ID :##5476##] : unable to cancel SI
- Kah Yan, Aug 28, 2020 04:58 PM:-...
- 11:31 Support #11185 (Pending Customer Feedback): [SCP ID :##5490##] : Jompay Transaction Debitted 3 T...
- Hafiz, Aug 28, 2020 10:50 AM:-...
- 11:22 Support #11201 (Pending Customer Feedback): [SCP ID :##5502##] : Gold Account History
- Hafiz, Sep 1, 2020 05:58 PM:-...
- 11:20 Support #11196 (Pending Customer Feedback): [SCP ID :##5497##] : SMS Pin No. Issue
- Hafiz, Aug 28, 2020 03:10 PM:-...
- 11:17 Support #11141 (Pending Customer Feedback): [SCP ID :##5473##] : Failed Bulk Payment - Coshare Ho...
- Hafiz, Aug 25, 2020 04:17 PM:-...
- 11:14 Support #11199 (Pending Customer Feedback): [SCP ID :##5500##] : Deskmate Update : End of employm...
- Kah Yan, Sep 1, 2020 10:25 AM:-...
September 01, 2020
- 17:45 Support #11201 (Closed - End of life cycle): [SCP ID :##5502##] : Gold Account History
- Hi,
Kindly attend below request:-
User unable to view Gold account history in Corus. Error as below
!https:/... - 10:15 Support #11199 (Closed - End of life cycle): [SCP ID :##5500##] : Deskmate Update : End of employ...
- Hi,
Kindly attend below request:-
Kindly remove the following staff from staff directory:
No. Staff No. Name P...
August 28, 2020
- 11:54 Support #11196 (Closed - End of life cycle): [SCP ID :##5497##] : SMS Pin No. Issue
- Hi Hafiz,
Kindly attend below request....
August 27, 2020
- 12:02 Support #11145 (Closed - End of life cycle): [SCP ID :##5474##] : CMS - Failed FPX Transaction
- Issue closed in SCP.
- 12:02 Support #11156 (Closed - End of life cycle): [SCP ID :##5477##] : IB SI Error - SI Edit Transacti...
- Issue closed in SCP.
August 26, 2020
- 07:58 Support #11185 (Closed - End of life cycle): [SCP ID :##5490##] : Jompay Transaction Debitted 3 ...
- Hi,
Kindly attend below request:-
We received complaint from customer regarding her Jompay transaction that debit... - 12:05 Support #11162 (Closed - End of life cycle): [SCP ID :##5479##] : KFHIB02 Amber Light
- Diagnose by ABS Muni, DIMM was found faulty. Replacement has been done and issue has been resolved
August 25, 2020
- 16:49 Support #11162 (Closed - End of life cycle): [SCP ID :##5479##] : KFHIB02 Amber Light
- Hi,
Kindly attend below request:-
We want to report KFHIB02 model Sun Microsystems SunFire T2000 suddenly down an...
August 24, 2020
- 15:23 Support #11156 (Pending Customer Feedback): [SCP ID :##5477##] : IB SI Error - SI Edit Transactio...
- Hafiz, Aug 24, 2020 01:30 PM:-...
- 15:20 Support #11145 (Pending Customer Feedback): [SCP ID :##5474##] : CMS - Failed FPX Transaction
- Hafiz, Aug 21, 2020 12:03 PM:-...
August 22, 2020
- 10:16 Support #11156 (Closed - End of life cycle): [SCP ID :##5477##] : IB SI Error - SI Edit Transacti...
- Hi,
Kindly attend below request:-
Subject : IB SI Error - SI Edit Transaction - 28082020
Kindly assist to check ...
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