Activity
From June 15, 2022 to July 14, 2022
July 13, 2022
- 12:02 Support #13103 (Closed - End of life cycle): [SCP ID :##6351##] : Deskmate Staff Directory : Staf...
- Hi,
Kindly attend below request:-
Kindly add the following new hire details in the staff directory:
Staff ID ... - 10:54 Support #13092 (Closed - End of life cycle): [SCP ID :##6341##] : BVMC Report Missing (DR)
- Sufian, Jul 12, 2022:-...
- 10:49 Support #13102 (Work Completed-End life cycle): [SCP ID :##6350##] : [KFH Online]:
- Hi,
Kindly attend below request:-
Following hardware issue on KFH's DR for KFH Online (logged via ID : 6336)
...
July 06, 2022
- 15:25 Support #13092 (Closed - End of life cycle): [SCP ID :##6341##] : BVMC Report Missing (DR)
- Hi,
Kindly attend below request:-
Please help to check for issue missing report from BVMC DR (both Retail & Corpo... - 10:13 Support #13086 (Pending Customer Feedback): [SCP ID :##6337##] : IBG Issue
- Hafiz, Jul 1, 2022:-...
- 10:04 Support #13077 (Closed - End of life cycle): [SCP ID :##6327##] : IBG OFI W1 Script
- Issue closed in SCP.
July 04, 2022
- 10:01 Support #13077 (Pending Customer Feedback): [SCP ID :##6327##] : IBG OFI W1 Script
- Hafiz, Jun 27, 2022:-...
- 09:56 Support #13047 (Closed - End of life cycle): [SCP ID :##6302##] : TAC No Receive
- Issue closed in SCP.
- 09:55 Support #13075 (Closed - End of life cycle): [SCP ID :##6325##] : VAPT Finding - IBG
- Issue closed in SCP.
- 09:54 Support #13069 (Closed - End of life cycle): [SCP ID :##6319##] : Auto Log Out Setting
- Issue closed in SCP.
- 09:52 Support #13031 (Closed - End of life cycle): [SCP ID :##6289##] : SMS Pin Number Invalid
- Issue closed in SCP.
July 01, 2022
- 11:19 Support #13086 (Closed - End of life cycle): [SCP ID :##6337##] : IBG Issue
- Hi,
Kindly attend below request:-
Need your urgent attention to investigate on below issue.
One of our customer ...
June 30, 2022
- 17:39 Support #13075 (Pending Customer Feedback): [SCP ID :##6325##] : VAPT Finding - IBG
- Hafiz, Jun 24, 2022:-...
- 17:32 Support #13069 (Pending Customer Feedback): [SCP ID :##6319##] : Auto Log Out Setting
- Hafiz, Jun 21, 2022:-...
- 17:16 Support #13031 (Pending Customer Feedback): [SCP ID :##6289##] : SMS Pin Number Invalid
- Hafiz, Jun 1, 2022:-...
- 17:09 Support #12858 (Closed - End of life cycle): [SCP ID :##6193##] : KFH CMS Login Failure
- Hafiz, Jun 27, 2022:-...
- 17:06 Support #13084 (Closed - End of life cycle): [SCP ID :##6334##] : Deskmate Staff Directory : Staf...
- Done by Hafiz.
Issue closed in SCP. - 17:05 Support #13076 (Closed - End of life cycle): [SCP ID :##6326##] : Directory Update: Compliance D...
- Done by Lizahwati.
Issue closed in SCP. - 11:10 Support #13085 (Closed - End of life cycle): [SCP ID :##6335##] : DuitNow Error Message
- Hi,
Kindly attend below request:-
We have few incident whereby customer's account has been debited for DuitNow tr... - 09:23 Support #13084 (Closed - End of life cycle): [SCP ID :##6334##] : Deskmate Staff Directory : Staf...
- Hi,
Kindly attend below request:-
Please remove the following staff from the deskmate staff directory as follows:...
June 27, 2022
- 14:34 Support #13082 (Closed - End of life cycle): [SCP ID :##6332##] : Deskmate : BUzz June issue and ...
- Hi,
Kindly attend below request:-
please update the deskmate as follows:
1) Buzz KFHMB June issue
2) New H... - 11:03 Support #13077 (Closed - End of life cycle): [SCP ID :##6327##] : IBG OFI W1 Script
- Hi,
Kindly attend below request:-
Kindly assist to prepare script to update all OFI transaction with R status in ...
June 24, 2022
- 17:05 Support #13076 (Closed - End of life cycle): [SCP ID :##6326##] : Directory Update: Compliance D...
- Hi,
Kindly attend below request:-
Please help to proceed with the following changes:
1. Rename the deportmen...
June 23, 2022
- 17:54 Support #13075 (Closed - End of life cycle): [SCP ID :##6325##] : VAPT Finding - IBG
- Hi,
Kindly attend below request:-
Upon scanning performed by IT team, there is deprecated TLS/SSL version found i...
June 21, 2022
- 18:01 Support #13056 (Closed - End of life cycle): [SCP ID :##6311##] : UNABLE TO RESET PASSWORD - CMS
- Issue closed in SCP.
- 18:00 Support #13046 (Closed - End of life cycle): [SCP ID :##6301##] : UNABLE TO LOGIN TO KFH ONLINE D...
- Issue closed in SCP.
- 17:59 Support #12952 (Closed - End of life cycle): [SCP ID :##6260##] : Alert on IBG RFI is failing
- Hafiz, Jun 14, 2022:-...
- 12:27 Support #13069 (Closed - End of life cycle): [SCP ID :##6319##] : Auto Log Out Setting
- Hi,
Kindly attend below request:-
Please confirm if Corus and BVMC will auto log out after reaching the pre-defin...
June 17, 2022
- 10:49 Support #13060 (Closed - End of life cycle): [SCP ID :##6315##] : CMS Approver Unable to Approve ...
- Sufian,Jun 17, 2022:-
Please close this issue. User confirmed that the issue had been resolved.
Issue closed in... - 10:46 Support #13060 (Closed - End of life cycle): [SCP ID :##6315##] : CMS Approver Unable to Approve ...
- Hi,
Kindly attend below request:-
Below email refers.
Staff unable to access CMS.
The error messa...
June 16, 2022
- 16:28 Support #13056 (Pending Customer Feedback): [SCP ID :##6311##] : UNABLE TO RESET PASSWORD - CMS
- Hafiz,Jun 15, 2022:-...
- 16:26 Support #13047 (Pending Customer Feedback): [SCP ID :##6302##] : TAC No Receive
- Hafiz, Jun 14, 2022:-...
- 16:11 Support #13046 (Pending Customer Feedback): [SCP ID :##6301##] : UNABLE TO LOGIN TO KFH ONLINE DU...
- Hafiz,Jun 8, 2022 :-...
June 15, 2022
- 17:44 Support #13057 (Closed - End of life cycle): [SCP ID :##6312##] : Directory Update: Retail Bankin...
- Done by Hafiz.
Issue closed in SCP. - 17:43 Support #13042 (Closed - End of life cycle): [SCP ID :##6297##] : Directory Update: Staff Relocat...
- Done by Hafiz.
Verified by Azli.
Issue closed in SCP.
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