B - Production Support » KFH Support

September 06, 2023

10:45 Support #13641 (Closed - End of life cycle): [SCP ID :##6780##] : Deskmate Staff Directory : Staf...

Hi,
Kindly attend below request:-
Please remove the following staff details from the Deskmate:
No.
Staff No... Zahir Abd Latif

September 04, 2023

11:53 Support #13639 (Closed - End of life cycle): [SCP ID :##6779##] : URGENT! BUZZ

Done by Hafiz.
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

September 01, 2023

17:51 Support #13639 (Closed - End of life cycle): [SCP ID :##6779##] : URGENT! BUZZ

Hi,
Kindly attend below request:-
Please help to upload the BUZZ document by Monday, 4 September 2023.
The pdf. ... Zahir Abd Latif

August 29, 2023

09:51 Support #13637 (Closed - End of life cycle): [SCP ID :##6777##] : Unable to Perform Fund Transfe...

Hi,
Kindly attend below request:-
Customer tried to perform Duitnow transfer amount of RM21K to few times, but an... Zahir Abd Latif

August 28, 2023

11:52 Support #13632 (Development / Work In Progress): [SCP ID :##6772##] : Bulk Payment Status Accepte...

Hi,
Kindly attend below request:-
Customer has performed bulk payment via Cash management Solutions. However the ... Zahir Abd Latif

10:47 Support #13573 (Closed - End of life cycle): [SCP ID :##6734##] : VM Migration Issue - KFhOnline

Issue closed in SCP. Zahir Abd Latif

10:41 Support #13631 (Closed - End of life cycle): [SCP ID :##6771##] : EPF File not Generated

Hi,
Kindly attend below request:-
Seek for your assistance to check on EPF file not generated from KFHIB06 server... Zahir Abd Latif

August 24, 2023

10:57 Support #13612 (Closed - End of life cycle): [SCP ID :##6769##] : Touch n Go FPX Payment Failed

Hi,
Kindly attend below request:-
Please help to check on FPX issue from merchant Touch n Go.
We tried to reload... Zahir Abd Latif

August 18, 2023

17:37 Support #13609 (Closed - End of life cycle): [SCP ID :##6766##] : Deskmate :Staff Directory (18/0...

Hi,
Kindly attend below request:-
Please upload the following staff photos to the staff directory:
Megat Kha... Zahir Abd Latif

11:00 Support #13553 (Development / Work In Progress): [SCP ID :##6718##] : FPX Success Rate Testing

Hafiz to proceed Lizahwati Basirun

10:52 Support #13587 (Development / Work In Progress): [SCP ID :##6750##] : Deskmate Staff Directory : ...

Pending KFH to provide the details for Faqihah Lizahwati Basirun

10:41 Support #13573 (Pending Customer Feedback): [SCP ID :##6734##] : VM Migration Issue - KFhOnline

Update by Hafiz on 26th July 2023.
We already test the fixes and update the patches at \\10.20.8.35\internet banki... Lizahwati Basirun

August 17, 2023

10:40 Support #13589 (Closed - End of life cycle): [SCP ID :##6753##] : SQL Query for Statistical Repor...

Issue closed in SCP. Zahir Abd Latif

10:39 Support #13575 (Closed - End of life cycle): [SCP ID :##6736##] : Unable to Add DuitNow Favourite...

Issue closed in SCP. Zahir Abd Latif

10:38 Support #13541 (Closed - End of life cycle): [SCP ID :##6704##] : DCMS Reset Secure Pass PIN - In...

Issue closed in SCP. Zahir Abd Latif

10:38 Support #13485 (Closed - End of life cycle): [SCP ID :##6654##] : Forcefully signed out from KFHo...

Kah Yan, Apr 27, 2023:-... Zahir Abd Latif

10:31 Support #13582 (Closed - End of life cycle): [SCP ID :##6745##] : Deskmate :Staff Directory (31/...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

10:30 Support #13581 (Closed - End of life cycle): [SCP ID :##6744##] : Deskmate :Staff Directory (28/0...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

August 14, 2023

14:59 Support #13571 (Closed - End of life cycle): [SCP ID :##6730##] : Unable to Register new Favorite...

Sufian,14 Aug 2023:-... Zahir Abd Latif

14:50 Support #13589 (Pending Customer Feedback): [SCP ID :##6753##] : SQL Query for Statistical Report...

Hafiz, Aug 7, 2023:-... Zahir Abd Latif

14:42 Support #13575 (Pending Customer Feedback): [SCP ID :##6736##] : Unable to Add DuitNow Favourite ...

Hafiz, Aug 1, 2023:-... Zahir Abd Latif

14:31 Support #13541 (Pending Customer Feedback): [SCP ID :##6704##] : DCMS Reset Secure Pass PIN - Inv...

Hafiz, Jul 11, 2023:-... Zahir Abd Latif

14:25 Support #13529 (Closed - End of life cycle): [SCP ID :##6690##] : CMS - Reset Password Issue

Kah Yan, Jun 16, 2023:-... Zahir Abd Latif