Activity
From July 17, 2014 to August 15, 2014
August 04, 2014
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14:25 Support #4564 (Pending Customer Feedback): [SCP ID :##2341##] : E2E Alert - RCAS
- Update the customer on our findings.
Slowness happens during log to database and call to hsm.
The slowness is incon...
August 01, 2014
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09:27 Support #4572 (Work Completed-End life cycle): [SCP ID :##2349##] : Temporary Password Email Noti...
- Kindly attend to customers enquiry below:
USER: 00093750
SYSTEM: RCMS BBO
TIME: 3:15pm – 3:50pm, 21st July 2014...
July 23, 2014
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11:37 Support #4567 (Work Completed-End life cycle): [SCP ID :##2343##] : GWI BUSINESS SOLUTIONS INC - ...
- Please attend below query:...
July 21, 2014
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16:43 Support #4564 (Closed - End of life cycle): [SCP ID :##2341##] : E2E Alert - RCAS
- Kindly attend below issue:...
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14:45 Support #4559 (Pending Customer Feedback): [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset ...
- Suggest to check in RCMS.
We receive real time (R) for autosend indicator from RCMS but in RCAS user autosend indi...
July 17, 2014
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14:08 Support #4559: [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset Password ( Change Email Addr...
- Hi Hazri,
Noted. This issue will pass to Kah Yan now. Thanks. -
14:02 Support #4559: [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset Password ( Change Email Addr...
- Wei Quan
No, they did not. -
13:50 Support #4559: [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Reset Password ( Change Email Addr...
- Hi Hazri,
Does user send any email regarding this issue?If yes, kindly forward the user email to me. Thanks. -
13:46 Support #4559 (Work Completed-End life cycle): [SCP ID :##2340##] : MERCURY SECURITIES SDN BHD/Re...
- Please attend below inquiry :...
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