Activity

From November 05, 2014 to December 04, 2014

December 02, 2014

11:47 Support #4991 (Development / Work In Progress): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Have checked the log in time range from 01-12-2014 16:30 to 17:00, no transaction had the response time around 50 sec... Ong Wei Kuan
09:09 Support #4991 (Closed - End of life cycle): [SCP ID :##2493##] : RE: E2E Alert - RCAS.
Hi,
Kindly attend below request:
Penril,
Please assist to check on below....
Zahir Abd Latif

November 27, 2014

12:17 Support #4804 (Pending Customer Feedback): [SCP ID :##2467##] : Unable to upload token serial t...
Token was successfully uploaded, just facing server IO timeout during the uploading process.
Had provided Bank wit...
Ong Wei Kuan
11:39 Support #4804: [SCP ID :##2467##] : Unable to upload token serial to RCAS System.
Dear Wei Kuan,
Kindly assist to update the current status of this issue no response since November 10, 2014.
Th...
Zahir Abd Latif

November 25, 2014

15:30 Support #4949 (Pending Customer Feedback): [SCP ID :##2486##] : 20141023/Prod/RCMS/MY/Error/MYSOP...
Fix for the this issue was delivered to Bank on 25-11-2014 11:02 AM. Ong Wei Kuan

November 24, 2014

Avatar?id=1733&size=24 18:29 Support #4949 (Closed - End of life cycle): [SCP ID :##2486##] : 20141023/Prod/RCMS/MY/Error/MYSO...
Hi Wei Quan
Kindly attend below request:...
Ahmad Hazri

November 17, 2014

10:56 Support #4816 (Pending Customer Feedback): [SCP ID :##2474##] : Assign Token to Provider - Problem
Ong Wei Kuan
10:54 Support #4816 (Development / Work In Progress): [SCP ID :##2474##] : Assign Token to Provider -...
This is not an error, it is the application behavior.
The provider in the pending task list is the maker's provider,...
Ong Wei Kuan

November 14, 2014

10:35 Support #4816 (Closed - End of life cycle): [SCP ID :##2474##] : Assign Token to Provider - Pro...
Hi,
Kindly attend below request:...
Zahir Abd Latif

November 10, 2014

10:58 Support #4804 (Closed - End of life cycle): [SCP ID :##2467##] : Unable to upload token serial ...
Hi,
Kindly attend below request:...
Zahir Abd Latif
09:49 Support #4803 (Pending Customer Feedback): [SCP ID :##2464##] : Request to change the id to POR...
Script to update corporate and CIF to dummy was delivered on 4 November 2014.
According to email, BBO will recreate ...
Ong Wei Kuan

November 05, 2014

17:22 Support #4660: [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MYSCM/Multiple email for reset ...
hi Zahir,
just to add on some more information if you yet send to customer.
We (Penril) suggested to change the p...
Anonymous
16:03 Support #4660 (Pending Customer Feedback): [SCP ID :##2372##] : 201400829/PROD/RCMS/MY/ERROR/MYS...
We (Penril) suggested to change the plugin timeout to 147 seconds.
We suspected that the cause might be the failov...
Yap Kah Yan
 

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