Activity
From November 16, 2015 to December 15, 2015
December 14, 2015
- 15:47 Support #5845 (Closed - End of life cycle): [SCP ID :##2896##] : Unable to Pingen
- Hi Wei Kuan
Kindly assist
Kindly note BBO encounter issue to perform pingen today.
After few times restart the...
December 11, 2015
- 17:37 Support #5779 (Closed - End of life cycle): [SCP ID :##2885##] : Fw: 20151208/RCMS/MYEEHINT/Didnt...
- Issue closed in SCP.
- 16:35 Support #5779: [SCP ID :##2885##] : Fw: 20151208/RCMS/MYEEHINT/Didnt receive password via sms(013...
- Based on the log file, RCAS part is done, successfully insert sms details into sms table without error.
To check the... - 09:50 Support #5779 (Pending Customer Feedback): [SCP ID :##2885##] : Fw: 20151208/RCMS/MYEEHINT/Didnt ...
- We successfully put it on sms table.
Sent query for further investigation on sms table.
Waiting for customer res...
December 10, 2015
- 19:59 Support #5811 (Closed - End of life cycle): [SCP ID :##2891##] : Unable to download Token Listing...
- Hi,
Kindly attend below request:
Please help to look into this issue. Kindly refer to the attached email.
December 09, 2015
- 15:34 Support #5686 (Closed - End of life cycle): [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/Unsu...
- Pending user to provide log file since Nov 17, 2015.
Issue closed in SCP.
Will reopen this issue once we get the lo... - 15:33 Support #5696 (Closed - End of life cycle): [SCP ID :##2857##] : 20151116/Prod/RCMS/CN/Error/DONG...
- Pending user to provide log file since Nov 18, 2015.
Issue closed in SCP.
Will reopen this issue once we get the lo...
December 08, 2015
- 20:29 Support #5779 (Closed - End of life cycle): [SCP ID :##2885##] : Fw: 20151208/RCMS/MYEEHINT/Didnt...
- Hi,
Kindly attend below request:
Kindly please assiston the issue whereby customer didnt receive password notific... - 16:06 Support #5727 (Closed - End of life cycle): [SCP ID :##2865##] : 20151124/RCMS/MYCHEMQUE/Invalid ...
- Issue closed in SCP, Dec 2, 2015 10:34 AM.
- 15:53 Support #5727: [SCP ID :##2865##] : 20151124/RCMS/MYCHEMQUE/Invalid authorisation code(012SLA1ZR).
- Hi Zahir,
Please assist to close this case. - 15:52 Support #5774 (Development / Work In Progress): [SCP ID :##2884##] : Re: RCAS - Table Partition ...
- Fixes released to R5 phase b Stephanie, and waiting for production migration.
- 15:39 Support #5686: [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/Unsuccessful. Invalid Authorisati...
- Hi Zahir,
I think we can close this case at our side.
We will reopen this case once we get the log file for furth... - 15:34 Support #5696: [SCP ID :##2857##] : 20151116/Prod/RCMS/CN/Error/DONGYING JAPFA/Unable to Reset Pa...
- Hi Zahir,
I think we could close this case first, while still waiting the log file, and not sure when we could get...
December 07, 2015
- 12:15 Support #5774 (Closed - End of life cycle): [SCP ID :##2884##] : Re: RCAS - Table Partition Name...
- Wei Kuan
Kindly assist on this.
There are twofixes required for this:
(1) Change the table partition name...
December 03, 2015
- 10:21 Support #5626 (Closed - End of life cycle): [SCP ID :##2834##] : Upgrading from IE8 to IE11.
- Issue closed in SCP.
December 02, 2015
- 18:15 Support #5758 (Work Completed-End life cycle): [SCP ID :##2876##] : Security Matrix script for RCAS.
- Sent the query to RCMS team.
Waiting for confirmation - 15:55 Support #5758 (Work Completed-End life cycle): [SCP ID :##2876##] : Security Matrix script for RCAS.
- Hi,
Kindly attend below request:... - 10:36 Support #5727 (Pending Customer Feedback): [SCP ID :##2865##] : 20151124/RCMS/MYCHEMQUE/Invalid a...
- Update from Wei Kuan, Nov 24, 2015 04:40 PM:-...
- 10:26 Support #5696 (Pending Customer Feedback): [SCP ID :##2857##] : 20151116/Prod/RCMS/CN/Error/DONGY...
- Reply from Mohana, Nov 24, 2015 09:37 AM:-
Hi Penril,
Required logs has been overwritten in the servers. We hav... - 10:23 Support #5686 (Pending Customer Feedback): [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/Unsuc...
- Reply from Mohana, Nov 24, 2015 09:48 AM:-
Hi Penril,
Required logs has been overwritten in the servers. We ha...
November 24, 2015
- 11:55 Support #5727 (Closed - End of life cycle): [SCP ID :##2865##] : 20151124/RCMS/MYCHEMQUE/Invalid ...
- Hi,
Kindly attend below request:
Please assist to check on below.
REQUEST TYPE : ERROR
SEVE...
November 23, 2015
- 18:21 Support #5686 (Development / Work In Progress): [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/...
- Hi Zahir,
I'd replied the email on 16 November, please assist to follow up with Maybank Team for the requested log... - 18:19 Support #5696 (Development / Work In Progress): [SCP ID :##2857##] : 20151116/Prod/RCMS/CN/Error/...
- Hi Zahir,
I'd replied the email on 18 November, please assist to follow up with Maybank Team for the requested log...
November 18, 2015
- 16:05 Support #5696 (Closed - End of life cycle): [SCP ID :##2857##] : 20151116/Prod/RCMS/CN/Error/DONG...
- Hi,
Kindly attend below request:... - 10:16 Support #5685 (Closed - End of life cycle): [Request ID :##2854##] : RCAS/SHDINGMING_Wrong provid...
- Update by Wei Kuan, Nov 17, 2015 09:34 AM:-...
November 17, 2015
- 18:12 Support #5686: [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/Unsuccessful. Invalid Authorisati...
- waiting log file from Maybank.
November 16, 2015
- 22:24 Support #5686 (Closed - End of life cycle): [Request ID :##2855##] : 20151008/RCMS/MYRPKELA/Unsu...
- Hi Wei Kuan
kindly attend this issue - 22:17 Support #5685: [Request ID :##2854##] : RCAS/SHDINGMING_Wrong provider (SD917163 & IM606623)
- Hi Ateh,
Any further description for this case? - 22:15 Support #5685 (Closed - End of life cycle): [Request ID :##2854##] : RCAS/SHDINGMING_Wrong provid...
- Wei Kuan
Kindly attend this case
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