Activity

From September 24, 2016 to October 23, 2016

16:59 Support #6722 (Pending Customer Feedback): [SCP ID :##3430##] : IBG transaction not captured in a...: Root Cause: DB deadlock
Solution: Manual insert record. Pending user id to complete the script. Yap Kah Yan
11:03 Support #6722 (Closed - End of life cycle): [SCP ID :##3430##] : IBG transaction not captured in ...: Hi,
Kindly attend below request.
Kindly assist to checked on this issue; Customer did Favorite IBG transfer today... Zahir Abd Latif

09:39 Support #6716 (Closed - End of life cycle): [SCP ID :##3426##] : AGRONetBIZ - System prompt "Syst...: Issue closed in SCP. Zahir Abd Latif
09:35 Support #6714 (Pending Customer Feedback): [SCP ID :##3424##] : Token license expired - after mig...: Update from Chee Ping, Oct 18, 2016 11:10 AM:-... Zahir Abd Latif

17:37 Support #6708 (Closed - End of life cycle): [SCP ID :##3420##] : Bulk Payment Upload - excel form...: Issue closed in SCP. Zahir Abd Latif
17:36 Support #6668 (Closed - End of life cycle): [SCP ID :##3401##] : Session expired after click conf...: Issue closed in SCP. Zahir Abd Latif
10:43 Support #6712 (Pending Customer Feedback): [SCP ID :##3423##] : Create New Company - Company deta...: Root Cause:
suspect that the system is throwing null pointer when converting the stored blob into company details
... Yap Kah Yan
10:02 Support #6668: [SCP ID :##3401##] : Session expired after click confirm but txn was captured at I...: Fixes to limit 20 character deployed to production at 15/10/2016 (ID062, Auto Sweeping) Yap Kah Yan
10:01 Support #6708 (Pending Customer Feedback): [SCP ID :##3420##] : Bulk Payment Upload - excel forma...: Middleware / EPG to revert on why the file has format error. Yap Kah Yan

15:17 Support #6716 (Pending Customer Feedback): [SCP ID :##3426##] : AGRONetBIZ - System prompt "Syste...: The edit user jsp page is not correct that causing this problem. Already provide the correct jsp to agrobank to updat... Ngoh Chee Ping
11:25 Support #6716 (Closed - End of life cycle): [SCP ID :##3426##] : AGRONetBIZ - System prompt "Syst...: Hi,
Kindly attend below request.
Kindly check this issue.

<Summary>
- On 17/10/2016, Corporate Admin (Userna... Zahir Abd Latif
11:02 Support #6714 (Closed - End of life cycle): [SCP ID :##3424##] : Token license expired - after mi...: Hi,
Kindly attend below request.
Kindly assist us to resolve token license issue urgently. Currently bank admin c... Zahir Abd Latif

17:27 Support #6712 (Closed - End of life cycle): [SCP ID :##3423##] : Create New Company - Company det...: Hi,
Kindly attend below request.
Please help to check and fix.
Refer attachement.
Thank You. Zahir Abd Latif
11:58 Support #6708: [SCP ID :##3420##] : Bulk Payment Upload - excel format failed: Test environment: SIT
Tested on the provided files (Changed debit account number and crediting date).
Both unsuc... Yap Kah Yan

17:46 Support #6708 (Closed - End of life cycle): [SCP ID :##3420##] : Bulk Payment Upload - excel form...: Hi,
Kindly attend below request.
Customer upload bulk payment file using excel format was rejected with erro mess... Zahir Abd Latif

18:12 Task #6700 (Work Completed-End life cycle): [Internal Testing] - Agrobank Session Expired: Hi Erni,
Kindly assist to test on the issue and prepare test result. Please liaise with Kah Yan shall you have any ... Norhaidah Md Dasuki
08:33 Support #6668: [SCP ID :##3401##] : Session expired after click confirm but txn was captured at I...: Further Findings:
1. RIB bill payment and add new bill allow 30 characters
2. BIB bill payment and add new bill all... Yap Kah Yan

18:32 Support #6668 (Pending Customer Feedback): [SCP ID :##3401##] : Session expired after click confi...: The 1st transaction is unsuccessful due to session issue. We are still working on a permanent fix for this.
2nd tran... Yap Kah Yan
11:06 Support #6600 (Closed - End of life cycle): [SCP ID :##3385##] : BIB: Session Expired 2: Issue closed in SCP. Zahir Abd Latif
11:06 Support #6599 (Closed - End of life cycle): [SCP ID :##3384##] : BIB: Session Expired: Issue closed in SCP. Zahir Abd Latif

21:24 RIB Support #6676 (Pending Customer Feedback): [SCP ID :##3407##] : DR Issue: Not able to login, er...: This problem happen due to upass not able to connect DB using direct ip address. Already advise illah to update the h... Ngoh Chee Ping
20:52 RIB Support #6676 (Closed - End of life cycle): [SCP ID :##3407##] : DR Issue: Not able to login, e...: Hi Chee Ping
Kindly attend this issue.
Agrobank doing DR testing and failed to login during testing. Ahmad Hazri

09:38 Support #6624 (Closed - End of life cycle): [SCP ID :##3388##] : RIB report 22092016 not generated: Hi,
Kindly attend below request:
Please help to check.
RIB report dated 22092016 was not generated. We have reg... Zahir Abd Latif

09:53 Task #6572 (Closed - End of life cycle): [SCP ID :##3364##] : Customer with status TAC Unlocked n...: Issue closed in SCP. Zahir Abd Latif
09:51 RIB Support #6556 (Closed - End of life cycle): [SCP ID :##3355##] : Session Expired (ID-0081268) NO...: Issue closed in SCP. Zahir Abd Latif
09:50 BIB Support #6549 (Closed - End of life cycle): [SCP ID :##3350##] : Username problem for Single Use...: Issue closed in SCP. Zahir Abd Latif

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