Activity

From October 07, 2016 to November 05, 2016

October 31, 2016

11:17 Support #6737 (Pending Review): [SCP ID :##3443##] : Bank Admin cannot allow Account Inquiry serv...: Hi Kak Haida,
Attached is Test Result for this issue. Kindly review the Test Result.
Thank you. Erni Suhaireen Zulkifli

October 28, 2016

15:44 Support #6722 (Closed - End of life cycle): [SCP ID :##3430##] : IBG transaction not captured in ...: Issue closed in SCP. Zahir Abd Latif
12:16 Task #6700 (Pending Review): [Internal Testing] - Agrobank Session Expired: Hi Kak Haida,
Attached is Test Result for Agrobank Session Expired. Kindly review the test result.
Thank you. Erni Suhaireen Zulkifli
11:06 Support #6724 (Pending Prod Deployment): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able ...: Reviewed. Handover to IT for SIT/UAT and preparation for Production Deployment Norhaidah Md Dasuki
09:46 Support #6737 (Internal Testing): [SCP ID :##3443##] : Bank Admin cannot allow Account Inquiry se...: Root cause: Account Enquiry Service not allow for approver role
Fix: Allow Account Enquiry Service for approver role... Yap Kah Yan
08:45 Support #6736 (Pending Customer Feedback): [SCP ID :##3442##] : AGRONetBIZ - <;Browse button on B...: Failed to replicate issue in Internet Explorer 11.
Asked user to provide exact version.
Provide user steps to chec... Yap Kah Yan

October 27, 2016

17:44 Support #6737 (Closed - End of life cycle): [SCP ID :##3443##] : Bank Admin cannot allow Account ...: Hi,
Kindly attend below request.
Please help to check why Account Inquiry services not listed when Bank Admin try... Zahir Abd Latif
16:10 Support #6724: [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve bulk transaction, ...: Hi Kak Haida,
Attached is Updated Test Result based on discussion. Kindly review my Test Result.
Thank you. Erni Suhaireen Zulkifli
12:44 Support #6724 (Pending Review): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve b...: Hi Kak Haida,
Attached is Updated Test Result based on discussion. Kindly review my Test Result.
Thank you. Erni Suhaireen Zulkifli
12:14 Support #6736 (Closed - End of life cycle): [SCP ID :##3442##] : AGRONetBIZ - <;Browse button on ...: Hi,
Kindly attend below request.
Please help to check and fix below issue:
<Summary>
On 13/10/2016, Initiator... Zahir Abd Latif

October 26, 2016

17:59 Support #6724 (Internal Testing): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve...: Hi Erni,
As discussed. Kindly complete the test result. TQ.
(Use the attached updated document) Norhaidah Md Dasuki
17:21 Support #6724 (Pending Review): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve b...: Hi Kak Haida,
Attached is updated Test Result for this production issue. Kindly review my Test Result.
Thank you. Erni Suhaireen Zulkifli
11:55 Support #6724 (Internal Testing): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve...: Hi Erni,
Kindly correct the info highlighted in Yellow. Is it the correct System Path and test procedure. Refer to t... Norhaidah Md Dasuki
10:02 Support #6724 (Pending Review): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve b...: Hi Kak Haida,
Attached is Test Result for this production issue. Kindly review my Test Result.
Thank you. Erni Suhaireen Zulkifli

October 25, 2016

17:26 Support #6724 (Internal Testing): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not able approve...: Erni, Please test and prepare test result by tomorrow 12pm. Thanks Norhaidah Md Dasuki

October 24, 2016

17:33 Support #6724 (Pending Customer Feedback): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not abl...: Root Cause: Checking of daily limit, only check for null limit.
If not null, will compare the amount.
Fix: Add c... Yap Kah Yan
16:45 Support #6724 (Development / Work In Progress): [SCP ID :##3433##] : TEKUN NASIONAL - Approver no...: For interim solution, please run the following script to update the daily limit.
update BIB_COMPANY set daily_limit ... Yap Kah Yan
14:35 Support #6724 (Closed - End of life cycle): [SCP ID :##3433##] : TEKUN NASIONAL - Approver not ab...: Hi,
Kindly attend below request.
Customer, TEKUN Nasional, User approver (User ID : mdrukemi) wanted to approve B... Zahir Abd Latif
10:31 Support #6712 (Closed - End of life cycle): [SCP ID :##3423##] : Create New Company - Company det...: Issue closed in SCP. Zahir Abd Latif
10:31 Support #6714 (Closed - End of life cycle): [SCP ID :##3424##] : Token license expired - after mi...: Update by Kah Yan, Oct 20, 2016 10:40 AM:-... Zahir Abd Latif

October 21, 2016

16:59 Support #6722 (Pending Customer Feedback): [SCP ID :##3430##] : IBG transaction not captured in a...: Root Cause: DB deadlock
Solution: Manual insert record. Pending user id to complete the script. Yap Kah Yan
11:03 Support #6722 (Closed - End of life cycle): [SCP ID :##3430##] : IBG transaction not captured in ...: Hi,
Kindly attend below request.
Kindly assist to checked on this issue; Customer did Favorite IBG transfer today... Zahir Abd Latif

October 20, 2016

09:39 Support #6716 (Closed - End of life cycle): [SCP ID :##3426##] : AGRONetBIZ - System prompt "Syst...: Issue closed in SCP. Zahir Abd Latif
09:35 Support #6714 (Pending Customer Feedback): [SCP ID :##3424##] : Token license expired - after mig...: Update from Chee Ping, Oct 18, 2016 11:10 AM:-... Zahir Abd Latif

October 19, 2016

17:37 Support #6708 (Closed - End of life cycle): [SCP ID :##3420##] : Bulk Payment Upload - excel form...: Issue closed in SCP. Zahir Abd Latif
17:36 Support #6668 (Closed - End of life cycle): [SCP ID :##3401##] : Session expired after click conf...: Issue closed in SCP. Zahir Abd Latif
10:43 Support #6712 (Pending Customer Feedback): [SCP ID :##3423##] : Create New Company - Company deta...: Root Cause:
suspect that the system is throwing null pointer when converting the stored blob into company details
... Yap Kah Yan
10:02 Support #6668: [SCP ID :##3401##] : Session expired after click confirm but txn was captured at I...: Fixes to limit 20 character deployed to production at 15/10/2016 (ID062, Auto Sweeping) Yap Kah Yan
10:01 Support #6708 (Pending Customer Feedback): [SCP ID :##3420##] : Bulk Payment Upload - excel forma...: Middleware / EPG to revert on why the file has format error. Yap Kah Yan

October 18, 2016

15:17 Support #6716 (Pending Customer Feedback): [SCP ID :##3426##] : AGRONetBIZ - System prompt "Syste...: The edit user jsp page is not correct that causing this problem. Already provide the correct jsp to agrobank to updat... Ngoh Chee Ping
11:25 Support #6716 (Closed - End of life cycle): [SCP ID :##3426##] : AGRONetBIZ - System prompt "Syst...: Hi,
Kindly attend below request.
Kindly check this issue.

<Summary>
- On 17/10/2016, Corporate Admin (Userna... Zahir Abd Latif
11:02 Support #6714 (Closed - End of life cycle): [SCP ID :##3424##] : Token license expired - after mi...: Hi,
Kindly attend below request.
Kindly assist us to resolve token license issue urgently. Currently bank admin c... Zahir Abd Latif

October 17, 2016

17:27 Support #6712 (Closed - End of life cycle): [SCP ID :##3423##] : Create New Company - Company det...: Hi,
Kindly attend below request.
Please help to check and fix.
Refer attachement.
Thank You. Zahir Abd Latif
11:58 Support #6708: [SCP ID :##3420##] : Bulk Payment Upload - excel format failed: Test environment: SIT
Tested on the provided files (Changed debit account number and crediting date).
Both unsuc... Yap Kah Yan

October 14, 2016

17:46 Support #6708 (Closed - End of life cycle): [SCP ID :##3420##] : Bulk Payment Upload - excel form...: Hi,
Kindly attend below request.
Customer upload bulk payment file using excel format was rejected with erro mess... Zahir Abd Latif

October 13, 2016

18:12 Task #6700 (Work Completed-End life cycle): [Internal Testing] - Agrobank Session Expired: Hi Erni,
Kindly assist to test on the issue and prepare test result. Please liaise with Kah Yan shall you have any ... Norhaidah Md Dasuki
08:33 Support #6668: [SCP ID :##3401##] : Session expired after click confirm but txn was captured at I...: Further Findings:
1. RIB bill payment and add new bill allow 30 characters
2. BIB bill payment and add new bill all... Yap Kah Yan

October 10, 2016

18:32 Support #6668 (Pending Customer Feedback): [SCP ID :##3401##] : Session expired after click confi...: The 1st transaction is unsuccessful due to session issue. We are still working on a permanent fix for this.
2nd tran... Yap Kah Yan
11:06 Support #6600 (Closed - End of life cycle): [SCP ID :##3385##] : BIB: Session Expired 2: Issue closed in SCP. Zahir Abd Latif
11:06 Support #6599 (Closed - End of life cycle): [SCP ID :##3384##] : BIB: Session Expired: Issue closed in SCP. Zahir Abd Latif

October 08, 2016

21:24 RIB Support #6676 (Pending Customer Feedback): [SCP ID :##3407##] : DR Issue: Not able to login, er...: This problem happen due to upass not able to connect DB using direct ip address. Already advise illah to update the h... Ngoh Chee Ping
20:52 RIB Support #6676 (Closed - End of life cycle): [SCP ID :##3407##] : DR Issue: Not able to login, e...: Hi Chee Ping
Kindly attend this issue.
Agrobank doing DR testing and failed to login during testing. Ahmad Hazri

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