Activity

From February 26, 2017 to March 27, 2017

March 27, 2017

16:52 Support #7321 (Pending Customer Feedback): [SCP ID :##3744##] : Unable to perform FTL for his Sin...: Root Cause: Secure Metrics did not return 0 for syncToken method
Fix: Secure Metrics to check on the issue Yap Kah Yan
15:34 Support #7321 (Closed - End of life cycle): [SCP ID :##3744##] : Unable to perform FTL for his Si...: Hi,
Kindly attend below request.
This customer unable to perform FTL for his Single user ID. The error stated i... Zahir Abd Latif

March 21, 2017

16:48 Support #7290: [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG Transaction 16/03/2017: Root Cause: Approver approved transaction after crediting date
No fix, correct system behavior. Yap Kah Yan
11:53 Support #7290 (Pending Customer Feedback): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG ...: No logs for for to account number 068096114021 (HSBC Bank).
For 513014040480 (Maybank), host return good response.
... Yap Kah Yan
11:08 BIB Support #7265: [SCPID :##3712##] : Bank Admin suspend token but token not auto unassigned from user: Unable to proceed testing due to server encountered an internal error.
Will proceed to retest after IT done fixing. Erni Suhaireen Zulkifli
09:00 Support #7279 (Pending Customer Feedback): [SCP ID :##3724##] : Kada Bulk Payment transaction on ...: Findings: no response from middleware when calling the Job Confirmation API
Below is the log snippet:
[2017-01-... Yap Kah Yan

March 20, 2017

17:49 Support #7290 (Closed - End of life cycle): [SCP ID :##3735##] : SABASUN HYPERRUNCIT SDN BHD IBG...: Hi,
Kindly attend below request:
Kindly need your assistance to check on this matter, customer perform IBG transf... Zahir Abd Latif

March 17, 2017

12:10 Support #7279 (Closed - End of life cycle): [SCP ID :##3724##] : Kada Bulk Payment transaction on...: Hi,
Kindly attend below request.
Kindly need your assistance to check on this matter, customer perform bulk paym... Zahir Abd Latif
11:54 BIB Support #7265 (Internal Testing): [SCPID :##3712##] : Bank Admin suspend token but token not auto...: Hi Erni,
Please test this issue in ibam preprod
Thank you.
Root Cause: Logic of update token
Fix: Fix the l... Yap Kah Yan
08:22 Support #7269 (Work Completed-End life cycle): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan
08:21 Support #7258: [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan
08:20 Support #7262 (Work Completed-End life cycle): [SCP ID :##3709##] : Error prompt when maker conf...: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan
08:18 Support #7274 (Work Completed-End life cycle): [SCP ID :##3720##] : SOCSO report geneate error: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan
08:17 Support #7162 (Work Completed-End life cycle): [SCP ID :##3674##] : KADA Approver - SMS Notificat...: Deployed at 17/03/2017 Migration ID 069 Yap Kah Yan

March 16, 2017

10:08 Support #7274 (Pending Customer Feedback): [SCP ID :##3720##] : SOCSO report geneate error: Fix: add null pointer checking for balance Yap Kah Yan
09:55 Support #7274 (Work Completed-End life cycle): [SCP ID :##3720##] : SOCSO report geneate error: Hi Kah Yan
please attend this case:... Ahmad Hazri

March 15, 2017

18:09 Support #7258 (Pending Review): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE: Hi Kak Haida,
Kindly review the Test Result attached.
Thank you. Erni Suhaireen Zulkifli
15:00 Support #7269 (Pending Customer Feedback): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE: Item 1:
Related to SCP#3708: LHDN & SOCSO REPORT NOT GENERATED
Item 2:
Fix: Change file name to AGRO_IB_EMPETEST Yap Kah Yan
14:25 Support #7269 (Work Completed-End life cycle): [SCP ID :##3715##] : SOCSO PILOT TEST ISSUE: Hi Kah Yan
Kindly attend this issue... Ahmad Hazri
09:53 BIB Support #7265 (Closed - End of life cycle): [SCPID :##3712##] : Bank Admin suspend token but toke...: Kah Yan
kindly attend this case:... Ahmad Hazri

March 13, 2017

17:05 Support #7261 (Pending Customer Feedback): Re: [SCP ID :##3708##] : LHDN & SOCSO REPORT NOT GENER...: Issue 1:
Root Cause: Generate and FTP file per file
Fix: Generate all file then FTP
Issue 2:
Root Cause: Log4j ... Yap Kah Yan
10:45 Support #7262 (Pending Customer Feedback): [SCP ID :##3709##] : Error prompt when maker confirm ...: Yap Kah Yan
10:44 Support #7262 (Development / Work In Progress): [SCP ID :##3709##] : Error prompt when maker con...: Root Cause: Wrong checking of allow access during result.
Fix: To use the correct access. Yap Kah Yan
10:30 Support #7262 (Work Completed-End life cycle): [SCP ID :##3709##] : Error prompt when maker conf...: Hi Kah Yan
Please attend below issue, detail on the email.... Ahmad Hazri
10:24 Support #7261 (Closed - End of life cycle): Re: [SCP ID :##3708##] : LHDN & SOCSO REPORT NOT GENE...: Hi Kah Yan
Please attend below issue, details in the email.... Ahmad Hazri

March 10, 2017

17:41 Support #7258: [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE: All EPF transaction return status 'Unsuccessful'. Will be retest after IT assist to fixed on this issue. Erni Suhaireen Zulkifli
14:52 Support #7258 (Internal Testing): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION ISSUE: Root cause: generate report by checking file upload date
Solution: generate report by checking updated date (approv... Yap Kah Yan
09:17 Support #7258 (Closed - End of life cycle): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION I...: Hi,
Kindly attend below request.
Please check on the LHDN & SOCSO REPORT GENERATION as currently it being generat... Zahir Abd Latif

March 09, 2017

17:33 Support #7180 (Closed - End of life cycle): [SCP ID :##3677##] : Takaful certificate issue for BI...: Issue closed in SCP. Zahir Abd Latif
17:32 Support #6847 (Closed - End of life cycle): [SCP ID :##3483##] : BIB report problem: Issue closed in SCP. Zahir Abd Latif
09:48 Support #7058 (Closed - End of life cycle): [SCP ID :##3621##] : IB restart server procedure: Issue closed in SCP. Zahir Abd Latif

March 08, 2017

17:09 Support #7180 (Pending Customer Feedback): [SCP ID :##3677##] : Takaful certificate issue for BIB...: Fixed file has been provided to IT date: Thu, Mar 2, 2017 at 4:06 PM
Fixed file is under folder:
D:\was-workspace... Norhaidah Md Dasuki
17:02 Support #7180 (Pending Review): [SCP ID :##3677##] : Takaful certificate issue for BIB production: Hi Kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. Nurul Akmal
16:06 Support #6911 (Closed - End of life cycle): [SCP ID :##3510##] : KADA ISSUE: Issue closed in SCP. Zahir Abd Latif
16:05 Support #6911 (Pending Customer Feedback): [SCP ID :##3510##] : KADA ISSUE: Issue Closed.
Successfully deployed on 21/1/2017
Migration ID 0068 Norhaidah Md Dasuki
16:03 Support #6914 (Closed - End of life cycle): [SCP ID :##3514##] : Unable to create company profile: Zahir Abd Latif
16:02 Support #6914 (Pending Customer Feedback): [SCP ID :##3514##] : Unable to create company profile: Issue Closed.
Successfully deployed on 21/1/2017
Migration ID 0068 Norhaidah Md Dasuki
15:48 Support #6847 (Pending Customer Feedback): [SCP ID :##3483##] : BIB report problem: Issue Closed.
Successfully deployed on 21/1/2017
Migration ID 0068 Norhaidah Md Dasuki
15:44 Support #7162 (Pending Prod Deployment): [SCP ID :##3674##] : KADA Approver - SMS Notification.: Send for UAT date: Thu, Feb 23, 2017 at 3:52 PM
Hi Kah Yan, please prepare necessary migration document for this... Norhaidah Md Dasuki
15:32 Change #6760 (Closed - End of life cycle): [SCP ID :##3454##] : BULK PAYMENT/PAYROL TRANSACTION S...: Change Request. Refer #7100 Norhaidah Md Dasuki
09:05 Support #7058 (Pending Customer Feedback): [SCP ID :##3621##] : IB restart server procedure: Update by Hazri, Mar 6, 2017 02:02 PM:-... Zahir Abd Latif
09:01 Support #7050 (Closed - End of life cycle): [SCP ID :##3613##] : eibft transaction problem in pro...: Issue closed in SCP. Zahir Abd Latif
09:00 Support #7132 (Closed - End of life cycle): [SCP ID :##3654##] : UNABLE TO LOGIN AS APPROVER (ID-...: Issue closed in SCP. Zahir Abd Latif

March 06, 2017

10:26 Support #7052 (Closed - End of life cycle): [SCP ID :##3615##] : Customer Mobile number not start...: Issue closed in SCP. Zahir Abd Latif
09:50 Support #7166 (Closed - End of life cycle): [SCP ID :##3676##] : IB Websphere change password.: Issue closed in SCP. Zahir Abd Latif

March 02, 2017

16:03 Support #7166 (Pending Customer Feedback): [SCP ID :##3676##] : IB Websphere change password.: Update by Hazri,Feb 22, 2017 02:26 PM:-... Zahir Abd Latif

« Previous

Also available in: Atom

B - Production Support » Agrobank Support

Activity

Activity

March 27, 2017

March 24, 2017

March 23, 2017

March 22, 2017

March 21, 2017

March 20, 2017

March 17, 2017

March 16, 2017

March 15, 2017

March 13, 2017

March 10, 2017

March 09, 2017

March 08, 2017

March 06, 2017

March 02, 2017