Activity
From October 08, 2017 to November 06, 2017
November 06, 2017
- 09:38 Support #8049 (Closed - End of life cycle): SCP ID :##4262##] : SI Inquiry Issue
- Hi,
Kindly attend below request:
IB reference number blank at SI Inquiry screen as below. Please help to check an...
November 03, 2017
- 10:57 Support #8044 (User Acceptance Test): SCP ID :##4257##] : uthorised person PUA LEE CHONG POULTRY ...
- Reviewed. Send to IT for SIT/UAT.
November 02, 2017
- 14:54 Support #8044 (Pending Review): SCP ID :##4257##] : uthorised person PUA LEE CHONG POULTRY FARM S...
- Hi Kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. - 14:36 Support #7968 (Closed - End of life cycle): SCP ID :##4196##] : Migration 14/10/2017
- Issue closed in SCP.
- 14:33 Support #8033 (Closed - End of life cycle): SCP ID :##4246##] : Request new cron to housekeep tra...
- Issue closed in SCP.
- 14:29 Support #8044 (Internal Testing): SCP ID :##4257##] : uthorised person PUA LEE CHONG POULTRY FARM...
- Fix: add checking sms for authorized person in single user company
- 11:40 Support #8044 (Closed - End of life cycle): SCP ID :##4257##] : uthorised person PUA LEE CHONG PO...
- Hi,
Kindly attend below request:
Authorised person PUA LEE CHONG POULTRY FARM SDN. BHD. claimed he did not reciev... - 09:17 Support #8033 (Pending Customer Feedback): SCP ID :##4246##] : Request new cron to housekeep trac...
- Solution: to change the max file size from 2TB to 6GB (6000MB)
- 09:14 Change #8034 (Pending Customer Feedback): SCP ID :##4247##] : Request to change file transfer fro...
- Pending CR Form
- 09:13 Support #7968 (Pending Customer Feedback): SCP ID :##4196##] : Migration 14/10/2017
- Root Cause:
1. Missing table mappings in hibernate
2. Did not create navigation for SI (RIB)
Fixes:
1. Update h...
October 31, 2017
- 11:07 Change #8034 (Closed - End of life cycle): SCP ID :##4247##] : Request to change file transfer fr...
- Hi,
Kindly attend below request:
Case ID : 4212 - statutory report not generated referred.
I would like to req... - 10:39 Support #8033 (Closed - End of life cycle): SCP ID :##4246##] : Request new cron to housekeep tra...
- Hi,
Kindly attend below request:
FYI, last friday 27/10/2017 we are experiencing system disruption for Internet B...
October 25, 2017
- 11:50 BIB Support #7991 (Pending Customer Feedback): SCP ID :##4212##] : statutory report not generated
- No error displayed in logs. Suspect due to slowness in SFTP protocol.
Pending request from Agrobank to change from S...
October 24, 2017
- 16:30 Support #7950 (Closed - End of life cycle): SCP ID :##4179##] : SALNEE HARDWARE ENTERPRISE - cann...
- Patch released at 172.16.51.35
D:\was-workspace\01 Download WAR files from Penril\4167 + 4179 No username in dropdow... - 16:29 Support #7942 (Closed - End of life cycle): SCP ID :##4168##] : FTL failed - token already assigned
- Issue closed in SCP.
- 16:27 Support #7941 (Closed - End of life cycle): SCP ID :##4167##] : CA/bank admin cannot assign token...
- Patch released at 172.16.51.35
D:\was-workspace\01 Download WAR files from Penril\4167 + 4179 No username in dropdow... - 16:26 Support #7888 (Closed - End of life cycle): SCP ID :##4125##] : approver FTL failed
- Kah Yan, Sep 29, 2017 12:00 PM:-...
- 16:24 Support #7887 (Closed - End of life cycle): SCP ID :##4124##] : statutory report problem
- Kah Yan, Sep 29, 2017 11:03 AM:-...
- 16:22 Support #7809 (Closed - End of life cycle): SCP ID :##4066##] : Activate token - unknown error
- Issue closed in SCP.
- 16:20 Support #7585 (Closed - End of life cycle): [SCP ID :##3966##] : User unable to login-GOLDFORM CO...
- Issue closed in SCP.
- 15:59 Support #7589 (Closed - End of life cycle): [SCP ID :##3971##] :Unable to proceed transaction (ID...
- Chee Ping, Jul 24, 2017 11:26 AM:-...
- 08:59 BIB Support #7991 (Closed - End of life cycle): SCP ID :##4212##] : statutory report not generated
- Hi,
Kindly attend below request:
please attached log file for further checking.
October 17, 2017
- 13:36 Support #7968 (Closed - End of life cycle): SCP ID :##4196##] : Migration 14/10/2017
- Hi,
Kindly attend below request:
Please check below issue:
1. There is no SI Inquiry navigation module dis... - 10:39 Support #7940 (Closed - End of life cycle): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB...
- Issue closed in SCP.
- 10:30 Support #7943 (Closed - End of life cycle): SCP ID :##4169##] : epay transaction not captured in ...
- Issue closed in SCP.
October 13, 2017
- 11:15 Support #7950 (Closed - End of life cycle): SCP ID :##4179##] : SALNEE HARDWARE ENTERPRISE - cann...
- Hi,
Kindly attend below request:
Customer unable to assign token.
Already clear cache, history and using other...
October 12, 2017
- 12:36 Support #7943 (Pending Customer Feedback): SCP ID :##4169##] : epay transaction not captured in IBAM
- Cause: All issue cause by deadlock that happen when insert data to table IbUserPrintReceipt
Resolution: Recommend ...
October 11, 2017
- 15:32 Support #7942 (Pending Customer Feedback): SCP ID :##4168##] : FTL failed - token already assigned
- Provided query:
select USER_ID, SP_SERIAL, SP_STATUS from bib_user where user_alias = 'franklin9396';
select * fr... - 15:27 Support #7943 (Development / Work In Progress): SCP ID :##4169##] : epay transaction not captured...
- 15:26 Support #7941 (Pending Customer Feedback): SCP ID :##4167##] : CA/bank admin cannot assign token,...
- For user to be displayed in the dropdown list, SP_STATUS has to be 0.
Need nore info on the scenario of what happene...
October 10, 2017
- 10:25 Support #7943 (Closed - End of life cycle): SCP ID :##4169##] : epay transaction not captured in ...
- Hi,
Kindly attend below request:
Recently, almost everyday we received complaint epay transaction not captured in... - 09:58 Support #7942 (Closed - End of life cycle): SCP ID :##4168##] : FTL failed - token already assigned
- Hi,
Kindly attend below request:
Customer cannot do FTL, error token already assign.
User Details as below:
...
October 09, 2017
- 17:48 Support #7941 (Closed - End of life cycle): SCP ID :##4167##] : CA/bank admin cannot assign token...
- Hi,
Kindly attend below request:
CA/bank admin cannot assign token, user not listed in the droplist as below. Ple... - 17:27 Support #7940 (Pending Customer Feedback): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB ...
- Provided script as below:
select * from ADMIN_PERMISSION where ACTION_ID = '2046' and user_id = (select user_id fr... - 09:27 Support #7940 (Closed - End of life cycle): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB...
- Hi,
Kindly attend below request:
UNLOCK CA doesn't appeared in BIB Authorization. Please check.
!https://sup...
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