Activity

From October 09, 2017 to November 07, 2017

November 06, 2017

09:38 Support #8049 (Closed - End of life cycle): SCP ID :##4262##] : SI Inquiry Issue
Hi,
Kindly attend below request:
IB reference number blank at SI Inquiry screen as below. Please help to check an... Zahir Abd Latif

November 03, 2017

10:57 Support #8044 (User Acceptance Test): SCP ID :##4257##] : uthorised person PUA LEE CHONG POULTRY ...
Reviewed. Send to IT for SIT/UAT. Norhaidah Md Dasuki

November 02, 2017

14:54 Support #8044 (Pending Review): SCP ID :##4257##] : uthorised person PUA LEE CHONG POULTRY FARM S...
Hi Kak Haida,
Successfully tested.
Kindly review Test Result attached.
Thank you. Nurul Akmal
14:36 Support #7968 (Closed - End of life cycle): SCP ID :##4196##] : Migration 14/10/2017
Issue closed in SCP. Zahir Abd Latif
14:33 Support #8033 (Closed - End of life cycle): SCP ID :##4246##] : Request new cron to housekeep tra...
Issue closed in SCP. Zahir Abd Latif
14:29 Support #8044 (Internal Testing): SCP ID :##4257##] : uthorised person PUA LEE CHONG POULTRY FARM...
Fix: add checking sms for authorized person in single user company Yap Kah Yan
11:40 Support #8044 (Closed - End of life cycle): SCP ID :##4257##] : uthorised person PUA LEE CHONG PO...
Hi,
Kindly attend below request:
Authorised person PUA LEE CHONG POULTRY FARM SDN. BHD. claimed he did not reciev... Zahir Abd Latif
09:17 Support #8033 (Pending Customer Feedback): SCP ID :##4246##] : Request new cron to housekeep trac...
Solution: to change the max file size from 2TB to 6GB (6000MB) Yap Kah Yan
09:14 Change #8034 (Pending Customer Feedback): SCP ID :##4247##] : Request to change file transfer fro...
Pending CR Form Yap Kah Yan
09:13 Support #7968 (Pending Customer Feedback): SCP ID :##4196##] : Migration 14/10/2017
Root Cause:
1. Missing table mappings in hibernate
2. Did not create navigation for SI (RIB)
Fixes:
1. Update h... Yap Kah Yan

October 31, 2017

11:07 Change #8034 (Closed - End of life cycle): SCP ID :##4247##] : Request to change file transfer fr...
Hi,
Kindly attend below request:
Case ID : 4212 - statutory report not generated referred.
I would like to req... Zahir Abd Latif
10:39 Support #8033 (Closed - End of life cycle): SCP ID :##4246##] : Request new cron to housekeep tra...
Hi,
Kindly attend below request:
FYI, last friday 27/10/2017 we are experiencing system disruption for Internet B... Zahir Abd Latif

October 25, 2017

11:50 BIB Support #7991 (Pending Customer Feedback): SCP ID :##4212##] : statutory report not generated
No error displayed in logs. Suspect due to slowness in SFTP protocol.
Pending request from Agrobank to change from S... Yap Kah Yan

October 24, 2017

16:30 Support #7950 (Closed - End of life cycle): SCP ID :##4179##] : SALNEE HARDWARE ENTERPRISE - cann...
Patch released at 172.16.51.35
D:\was-workspace\01 Download WAR files from Penril\4167 + 4179 No username in dropdow... Zahir Abd Latif
16:29 Support #7942 (Closed - End of life cycle): SCP ID :##4168##] : FTL failed - token already assigned
Issue closed in SCP. Zahir Abd Latif
16:27 Support #7941 (Closed - End of life cycle): SCP ID :##4167##] : CA/bank admin cannot assign token...
Patch released at 172.16.51.35
D:\was-workspace\01 Download WAR files from Penril\4167 + 4179 No username in dropdow... Zahir Abd Latif
16:26 Support #7888 (Closed - End of life cycle): SCP ID :##4125##] : approver FTL failed
Kah Yan, Sep 29, 2017 12:00 PM:-... Zahir Abd Latif
16:24 Support #7887 (Closed - End of life cycle): SCP ID :##4124##] : statutory report problem
Kah Yan, Sep 29, 2017 11:03 AM:-... Zahir Abd Latif
16:22 Support #7809 (Closed - End of life cycle): SCP ID :##4066##] : Activate token - unknown error
Issue closed in SCP. Zahir Abd Latif
16:20 Support #7585 (Closed - End of life cycle): [SCP ID :##3966##] : User unable to login-GOLDFORM CO...
Issue closed in SCP. Zahir Abd Latif
15:59 Support #7589 (Closed - End of life cycle): [SCP ID :##3971##] :Unable to proceed transaction (ID...
Chee Ping, Jul 24, 2017 11:26 AM:-... Zahir Abd Latif
08:59 BIB Support #7991 (Closed - End of life cycle): SCP ID :##4212##] : statutory report not generated
Hi,
Kindly attend below request:
please attached log file for further checking. Zahir Abd Latif

October 17, 2017

13:36 Support #7968 (Closed - End of life cycle): SCP ID :##4196##] : Migration 14/10/2017
Hi,
Kindly attend below request:
Please check below issue:
1. There is no SI Inquiry navigation module dis... Zahir Abd Latif
10:39 Support #7940 (Closed - End of life cycle): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB...
Issue closed in SCP. Zahir Abd Latif
10:30 Support #7943 (Closed - End of life cycle): SCP ID :##4169##] : epay transaction not captured in ...
Issue closed in SCP. Zahir Abd Latif

October 13, 2017

11:15 Support #7950 (Closed - End of life cycle): SCP ID :##4179##] : SALNEE HARDWARE ENTERPRISE - cann...
Hi,
Kindly attend below request:
Customer unable to assign token.
Already clear cache, history and using other... Zahir Abd Latif

October 12, 2017

12:36 Support #7943 (Pending Customer Feedback): SCP ID :##4169##] : epay transaction not captured in IBAM
Cause: All issue cause by deadlock that happen when insert data to table IbUserPrintReceipt
Resolution: Recommend ... Stephanie Sufrapto

October 11, 2017

15:32 Support #7942 (Pending Customer Feedback): SCP ID :##4168##] : FTL failed - token already assigned
Provided query:
select USER_ID, SP_SERIAL, SP_STATUS from bib_user where user_alias = 'franklin9396';
select * fr... Yap Kah Yan
15:27 Support #7943 (Development / Work In Progress): SCP ID :##4169##] : epay transaction not captured...
Yap Kah Yan
15:26 Support #7941 (Pending Customer Feedback): SCP ID :##4167##] : CA/bank admin cannot assign token,...
For user to be displayed in the dropdown list, SP_STATUS has to be 0.
Need nore info on the scenario of what happene... Yap Kah Yan

October 10, 2017

10:25 Support #7943 (Closed - End of life cycle): SCP ID :##4169##] : epay transaction not captured in ...
Hi,
Kindly attend below request:
Recently, almost everyday we received complaint epay transaction not captured in... Zahir Abd Latif
09:58 Support #7942 (Closed - End of life cycle): SCP ID :##4168##] : FTL failed - token already assigned
Hi,
Kindly attend below request:
Customer cannot do FTL, error token already assign.
User Details as below:
... Zahir Abd Latif

October 09, 2017

17:48 Support #7941 (Closed - End of life cycle): SCP ID :##4167##] : CA/bank admin cannot assign token...
Hi,
Kindly attend below request:
CA/bank admin cannot assign token, user not listed in the droplist as below. Ple... Zahir Abd Latif
17:27 Support #7940 (Pending Customer Feedback): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB ...
Provided script as below:
select * from ADMIN_PERMISSION where ACTION_ID = '2046' and user_id = (select user_id fr... Yap Kah Yan
09:27 Support #7940 (Closed - End of life cycle): SCP ID :##4166##] : UNLOCK CA doesn't appeared in BIB...
Hi,
Kindly attend below request:
UNLOCK CA doesn't appeared in BIB Authorization. Please check.
!https://sup... Zahir Abd Latif
 

Also available in: Atom