Activity
From October 18, 2015 to November 16, 2015
November 16, 2015
- 18:57 Support #5684 (Closed - End of life cycle): [Request ID :##2852##] : IBG DR Issue (13 NOV)
- Dear Penril Support;
Please help to investigate on the issue we were facing on IBG DR live run, Friday - 13/11/2015.... - 18:49 Support #5683 (Closed - End of life cycle): [Request ID :##2853##] : BVMC at instance 7410
- Dear Hapiz
Kindly attend this request
issue: BVMC @instance 7410 is not accessible. - 17:03 Support #5682 (Closed - End of life cycle): [SCP ID :##2851##] : URGENT: DESKMATE -upload ofpdf ...
- Hafiz
kindly assist
Pls upload afile urgently on DESKMATE. The file is too large and I shall email separately:... - 09:03 Support #5681 (Closed - End of life cycle): [SCP ID :##2850##] : WEBSITE BANNER- replace
- hafiz
kindly assist
Pls replace BANNER 3 with the attached. Please MAINTAIN the existing LINK to the debit car...
November 12, 2015
- 10:16 Support #5680 (Closed - End of life cycle): [SCP ID :##2849##] : KFH Application Configuration a...
- Dear Hafiz
Kindly assist...
November 11, 2015
- 16:41 Support #5677 (Closed - End of life cycle): [SCP ID :##2845##] : DESKMATE - update contact detail...
- Hafiz
Kindly assist.
Please change the extension numbers:
Halizanita: 2106
Jason Ng: 2105
- 12:12 Support #5672 (Closed - End of life cycle): [SCP ID :##2844##] : CIB SI Txn Error on 10/11/2015
- Hi Hapiz
Kindly assist below issue...
November 09, 2015
- 10:51 Support #5088: [SCP ID :##2516##] : Delete Holiday in Calendar table
- Fix patch deployed on Nov 6, 2015.
Issue officially closed by Shikin
November 05, 2015
- 17:01 Support #5653 (Closed - End of life cycle): Re: [SCP ID :##2839##] : WEBSITE INFO: Mplus
- Hafiz
Please assist on this.
====
Please upload the "Mplus performance.." file as attached.
Also attached a... - 15:21 Support #5651 (Closed - End of life cycle): [SCP ID :##2840##] : WEBSITE - info - Junior Gold ac...
- Hafiz
Kindly help
============
Pls update the attached file in the link below.
http://www.kfh.com.my/kfhmb/...
November 04, 2015
- 10:14 Support #5627 (Development / Work In Progress): [SCP ID :##2835##] : No RIM number in BVMC Report.
- 10:12 Support #5571 (Closed - End of life cycle): [SCP ID :##2821##] : 1 Successful IBG Trx not send to...
- Issue closed in SCP.
- 08:59 Support #5633 (Closed - End of life cycle): [SCP ID :##2836##] : DESKMATE - update contact detail...
- Issue closed in SCP.
November 03, 2015
- 14:52 Support #5633 (Pending Customer Feedback): [SCP ID :##2836##] : DESKMATE - update contact details...
- Update by Hafiz,Nov 3, 2015 02:51 PM-...
- 14:01 Support #5633 (Closed - End of life cycle): [SCP ID :##2836##] : DESKMATE - update contact detail...
- Hi,
Kindly attend below request:
Pls change the phone numbers of the following staff - DESKMATE:
Nita Aidura ...
November 02, 2015
- 11:05 Support #5575 (Closed - End of life cycle): [SCP ID :##2823##] : User id not found in BVMC.
- Issue closed in SCP.
- 10:47 Support #5601 (Closed - End of life cycle): [SCP ID :##2830##] : Website: Update document.
- Issue closed in SCP.
- 10:43 Support #5627 (Closed - End of life cycle): [SCP ID :##2835##] : No RIM number in BVMC Report.
- Hi,
Kindly attend below request:...
October 29, 2015
- 10:23 Support #5585 (Closed - End of life cycle): [SCP ID :##2825##] : Deskmate Sales Referral.
- Update by Rozita in SCP, Oct 29, 2015 10:13 AM:-...
October 28, 2015
- 13:25 Support #5601 (Pending Customer Feedback): [SCP ID :##2830##] : Website: Update document.
- Update by Hafiz, Oct 28, 2015 12:50 PM:-...
- 10:15 Support #5601 (Closed - End of life cycle): [SCP ID :##2830##] : Website: Update document.
- Hi,
Kindly attend below request:
Pls replace the updated PDF file in the link below. The file it listed as "too ...
October 27, 2015
- 09:52 Support #5534 (Closed - End of life cycle): [SCP ID :##2813##] : Bulk-IBG Failed & Incorrect Toll...
- Issue closed in SCP.
- 09:50 Support #5532 (Closed - End of life cycle): [SCP ID :##2811##] : Termination of TM Bill Payment
- Issue closed in SCP.
- 09:48 Support #5576 (Closed - End of life cycle): [SCP ID :##2824##] : WEBSITE: Rates, Fees & Charges u...
- Issue closed in SCP.
- 09:46 Support #5587 (Closed - End of life cycle): [SCP ID :##2826##] : DESKMATE - upload CIRCULAR.
- Issue closed in SCP.
- 09:45 Support #5588 (Closed - End of life cycle): [SCP ID :##2827##] : DESKMATE - upload CIRCULARS 2014...
- Issue closed in SCP.
- 09:12 Support #5571 (Pending Customer Feedback): [SCP ID :##2821##] : 1 Successful IBG Trx not send to ...
- Update by Hafiz, Oct 26, 2015 07:30 PM:-...
October 23, 2015
- 16:02 Support #5585 (Pending Customer Feedback): [SCP ID :##2825##] : Deskmate Sales Referral.
- Update by Hafiz, Oct 23, 2015 03:48 PM:-
Hi Puan Rozita
We found sql at debug mode. Maybe this can help to solv... - 15:50 Support #5590 (Closed - End of life cycle): [SCP ID :##2828##] : WEBSITE - update text.
- Issue closed in SCP.
- 15:08 Support #5590 (Pending Customer Feedback): [SCP ID :##2828##] : WEBSITE - update text.
- Update by Hafiz, Oct 23, 2015 03:07 PM:-...
- 14:59 Support #5587 (Pending Customer Feedback): [SCP ID :##2826##] : DESKMATE - upload CIRCULAR.
- Update by Hafiz, Oct 23, 2015 02:56 PM:-...
- 14:58 Support #5588 (Pending Customer Feedback): [SCP ID :##2827##] : DESKMATE - upload CIRCULARS 2014 ...
- Update by Hafiz, Oct 23, 2015 02:51 PM:-...
- 11:38 Support #5576 (Pending Customer Feedback): [SCP ID :##2824##] : WEBSITE: Rates, Fees & Charges up...
- Update by Hafiz, Oct 23, 2015 11:33 AM:-...
- 11:08 Support #5590 (Closed - End of life cycle): [SCP ID :##2828##] : WEBSITE - update text.
- Hi,
Kindly attend below request:
Please use the attached text for:
About Us > Company Profile > About KFH Mala... - 09:41 Support #5588 (Closed - End of life cycle): [SCP ID :##2827##] : DESKMATE - upload CIRCULARS 2014...
- Hi,
Kindly attend below request:
Pls upload the attached files (3 in total):
1. HR- 2014 Further clarification... - 09:29 Support #5576 (Development / Work In Progress): [SCP ID :##2824##] : WEBSITE: Rates, Fees & Charg...
- 09:22 Support #5587 (Closed - End of life cycle): [SCP ID :##2826##] : DESKMATE - upload CIRCULAR.
- Hi,
Kindly attend below request:
Pls upload the attached -
DESKMATE > HR MATTERS > CIRCULARS > 2015
October 22, 2015
- 17:44 Support #5585 (Closed - End of life cycle): [SCP ID :##2825##] : Deskmate Sales Referral.
- Hi,
Kindly attend below request:
Deskmate Sales Referral performed by user was not captured by the system. - 11:55 Task #5354 (Closed - End of life cycle): [SCP ID :##2487##] : CMS Disaster Recovery for KFH Labuan
- Last update by Hafidzah, Sep 28, 2015 03:51 PM:-...
- 11:48 Support #5186 (Closed - End of life cycle): [SCP ID :##2578##] : VAPT Findings for Year 2014 (Int...
- Issue closed in SCP.
- 11:45 Support #5116 (Closed - End of life cycle): [SCP ID :##2531##] : No email notification & job wa...
- Issue closed in SCP.
- 11:31 Support #5088 (Closed - End of life cycle): [SCP ID :##2516##] : Delete Holiday in Calendar table
- Last update, 17 September 2015 at 14:00:-...
- 09:23 Support #5575 (Pending Customer Feedback): [SCP ID :##2823##] : User id not found in BVMC.
- Update by Hafiz in SCP, Oct 21, 2015 08:50 PM:-...
October 21, 2015
- 15:58 Support #5534: [SCP ID :##2813##] : Bulk-IBG Failed & Incorrect Toll Free No.
- Dear all,
Attached is the test result for the issue.
Thank you. - 15:26 Support #5533: [SCP ID :##2812##] : Bulk transfer on 05.10.2015 - Unsuccesful payment (RM613.07)
- Dear Hafiz,
I have try to replicate the issue with the exact amount as customer report and the status is successfu... - 12:56 Support #5568 (Closed - End of life cycle): [SCP ID :##2820##] : INTRANET - Deskmate - Extraction...
- Update from Akmal in SCP, Oct 21, 2015 12:00 PM:-...
- 12:31 Support #5576 (Closed - End of life cycle): [SCP ID :##2824##] : WEBSITE: Rates, Fees & Charges u...
- Hi,
Kindly attend below request:... - 12:07 Support #5532 (Pending Customer Feedback): [SCP ID :##2811##] : Termination of TM Bill Payment
- Update from Hafiz in SCP, Oct 21, 2015 12:00 PM:-...
- 11:59 Support #5568 (Pending Customer Feedback): [SCP ID :##2820##] : INTRANET - Deskmate - Extraction ...
- Oct 21, 2015 11:49 AM:-
Reply to user as below:-
Our scope of support is to provide content update via BVMC and D... - 11:55 Support #5534 (Pending Customer Feedback): [SCP ID :##2813##] : Bulk-IBG Failed & Incorrect Toll ...
- Update from Hafiz in SCP, Oct 21, 2015 11:50 AM:-...
October 20, 2015
- 19:26 Support #5575 (Closed - End of life cycle): [SCP ID :##2823##] : User id not found in BVMC.
- Hi,
Kindly attend below request:
There is one request from customer to unlock his kfhonline account, however upon... - 11:20 Support #5571 (Closed - End of life cycle): [SCP ID :##2821##] : 1 Successful IBG Trx not send to...
- Hi,
Kindly attend below request:...
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