Activity

From September 01, 2016 to September 30, 2016

September 30, 2016

15:18 Support #6638 (Work Completed-End life cycle): [SCP ID :##3393##] : WEBSITE: Debit Card-i Card No...
Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to upload banner, the visual is shared in \\10.2... Zahir Abd Latif

September 29, 2016

09:08 Support #6629: [SCP ID :##3391##] : Bill Payment issue - during DR exercise
Dear Hafiz,
Kindly assist.
Thanks. Zahir Abd Latif

September 28, 2016

15:03 Support #6595 (Closed - End of life cycle): [SCP ID :##3382##] : DESKMATE: Staff Movement - SAM t...
Issue closed in SCP. Zahir Abd Latif
10:45 Support #6629 (Closed - End of life cycle): [SCP ID :##3391##] : Bill Payment issue - during DR e...
Hi,
Kindly attend below request:
Need your expertise to check if bill payment issue related to ePay proxy setti... Zahir Abd Latif

September 27, 2016

15:40 Support #6628 (Closed - End of life cycle): [SCP ID :##3390##] : [URGENT] DESKMATE: HCD Employee ...
Hi,
Kindly attend below request:
1. to add new tab (after Group CEO Message) and name it "CEO of the Group"
2. t... Zahir Abd Latif
13:58 Support #6627: [SCP ID :##3389##] : IBG DR server hardisc amber light.
Assign to ateh Hafizudin MD
12:12 Support #6627 (Closed - End of life cycle): [SCP ID :##3389##] : IBG DR server hardisc amber light.
Hi,
Kindly attend below request:
Model - HP Proliant DL160 G6
Server Name - kfhib19
S/N - CN79380304 Zahir Abd Latif

September 26, 2016

10:57 Support #6607 (Closed - End of life cycle): [SCP ID :##3387##] : receiving multiple SMS notificat...
Hi,
Kindly attend below request:
user receive multiple SMS Notification.
When we check sms services, multiple sm... Zahir Abd Latif
09:27 Support #6595 (Pending Customer Feedback): [SCP ID :##3382##] : DESKMATE: Staff Movement - SAM to...
Zahir Abd Latif
09:26 Support #6594 (Closed - End of life cycle): [SCP ID :##3381##] : DESKMATE: Directory Update - Res...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:26 Support #6598 (Closed - End of life cycle): [SCP ID :##3383##] : WEBSITE: Human Capital Update - ...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:21 Support #6601 (Pending Customer Feedback): [SCP ID :##3118##] : KWSP File not generated at DR
Update by Hafiz, Sep 23, 2016 03:54 PM:-... Zahir Abd Latif
09:19 Support #6590 (Pending Customer Feedback): [SCP ID :##3377##] : [URGENT] DESKMATE: Staff Referral
Zahir Abd Latif

September 23, 2016

16:12 Task #6530 (Internal Testing): [Internal Testing] Apostrophe Issue
Lizah, kindly update on the status. It is related to SCP Issue #6289. If Internal Test completed with test result, pl... Norhaidah Md Dasuki
16:10 Support #6289 (Development / Work In Progress): [SCP ID :##3149##] : Failed to perform Open 3rd ...
Shall NOT closed. This issue still under fixing progress due to related task #6530.
Lizah, please follow up. Norhaidah Md Dasuki
14:13 Support #6601 (Closed - End of life cycle): [SCP ID :##3118##] : KWSP File not generated at DR
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

September 22, 2016

16:18 Support #6554 (Closed - End of life cycle): [SCP ID :##3353##] : 1 IBG OFI Trx Rejected by MyClea...
Issue closed in SCP. Zahir Abd Latif
16:15 Support #6517 (Pending Customer Feedback): [SCP ID :##3331##] : SI Astro bill payment transaction...
Zahir Abd Latif
16:08 Support #6533 (Closed - End of life cycle): [SCP ID :##3339##] : EPF Report dated 22.08.2016 not ...
Issue will reopen if still persist.
Issue closed in SCP. Zahir Abd Latif
16:06 Support #6257 (Pending Customer Feedback): [SCP ID :##3127##] : e-IBFT transaction not reflected ...
Update by Chee Ping, Aug 22, 2016 06:55 PM:-... Zahir Abd Latif
15:16 Support #6598 (Closed - End of life cycle): [SCP ID :##3383##] : WEBSITE: Human Capital Update - ...
Hi,
Kindly attend below request:
http://kfhonline.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%... Zahir Abd Latif
11:58 Support #6595 (Closed - End of life cycle): [SCP ID :##3382##] : DESKMATE: Staff Movement - SAM t...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=333&... Zahir Abd Latif
11:53 Support #6594 (Closed - End of life cycle): [SCP ID :##3381##] : DESKMATE: Directory Update - Res...
Hi,
Kindly attend below request:
to remove the following staff from directory:
Staff No. Name ... Zahir Abd Latif
11:43 Support #6592 (Rejected - End of life cycle): [SCP ID :##3379##] : DESKMATE: Staff Referral - Lis...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... Zahir Abd Latif
11:34 Support #6591 (Work Completed-End life cycle): [SCP ID :##3378##] : DESKMATE: Staff Referral Update
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... Zahir Abd Latif
11:25 Support #6590 (Closed - End of life cycle): [SCP ID :##3377##] : [URGENT] DESKMATE: Staff Referral
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... Zahir Abd Latif
09:52 Support #6576 (Closed - End of life cycle): [SCP ID :##3367##] : WEBSITE & DESKMATE: To Add New T...
Issue closed in SCP. Zahir Abd Latif
09:48 Support #6576: [SCP ID :##3367##] : WEBSITE & DESKMATE: To Add New Tab - Group HR Employee Engage...
Dear Athira,
Any update on this issue?
Has it done yet?
Thanks. Zahir Abd Latif

September 21, 2016

15:47 Support #6569 (Closed - End of life cycle): [SCP ID :##3362##] :WEBSITE: Product Development & Ma...
Issue closed in SCP. Zahir Abd Latif
15:34 Support #6554 (Pending Customer Feedback): [SCP ID :##3353##] : 1 IBG OFI Trx Rejected by MyClear...
Update by Hafiz, Sep 9, 2016 06:24 PM:-
Salam Ashikin/Shahrul,
The patches ready to deploy to STG server. Pleas... Zahir Abd Latif
15:16 Support #6570 (Closed - End of life cycle): [SCP ID :##3363##] : WEBSITE: Debit Card-i - CHIP & P...
Issue closed in SCP. Zahir Abd Latif
15:13 Support #6577 (Closed - End of life cycle): [SCP ID :##3368##] : WEBSITE & DESKMATE: MPlus Rate a...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
15:10 Support #6575 (Closed - End of life cycle): [SCP ID :##3366##] : WEBSITE (URGENT)
Verified by Akmal.
Issue closed in SCP. Zahir Abd Latif

September 20, 2016

09:46 Support #6582 (Closed - End of life cycle): [SCP ID :##3374##] : Unsuccessful IBG OFI trx Dated 1...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

September 15, 2016

18:07 Support #6577 (Closed - End of life cycle): [SCP ID :##3368##] : WEBSITE & DESKMATE: MPlus Rate a...
Hi Athira,
Kindly attend below request.... Nurul Akmal
17:56 Support #6576 (Closed - End of life cycle): [SCP ID :##3367##] : WEBSITE & DESKMATE: To Add New T...
Hi Athira,
Kindly attend below request.... Nurul Akmal
14:42 Support #6575 (Closed - End of life cycle): [SCP ID :##3366##] : WEBSITE (URGENT)
Hi Athira,
Kindly attend below request.... Nurul Akmal

September 09, 2016

17:20 Support #6570 (Closed - End of life cycle): [SCP ID :##3363##] : WEBSITE: Debit Card-i - CHIP & P...
Hi Athira,
Kindly attend below request.... Nurul Akmal
15:56 Support #6569 (Closed - End of life cycle): [SCP ID :##3362##] :WEBSITE: Product Development & Ma...
Hi Athira,
Kindly attend below request.... Nurul Akmal

September 07, 2016

10:10 Support #6561 (Closed - End of life cycle): [SCP ID :##3358##] : DESKMATE: Directory Update - Sha...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

September 06, 2016

15:53 Support #6561 (Closed - End of life cycle): [SCP ID :##3358##] : DESKMATE: Directory Update - Sha...
Hi,
Kindly attend below request:
to add the following staff in Shariah
http://deskmate.kfh.com.my/index.php?opti... Zahir Abd Latif
10:56 Support #6555 (Internal Testing): [SCP ID :##3354##] : BVMC Report Cust Name Split into 2 field
Root cause:
Due to there is a "=" in front the customer name. The comma(,) not able to escape.
Solution:
Remove ... Ngoh Chee Ping

September 05, 2016

10:54 Support #6547 (Work Completed-End life cycle): Re: [Request ID :##3348##] : URGENT = WEBSITE
Anonymous
10:53 Support #6557 (Work Completed-End life cycle): [SCP ID :##3356##] : URGENT = WEBSITE (2/9/2016)
Anonymous
10:53 Support #6548 (Work Completed-End life cycle): Re: [SCP ID :##3349##] : URGENT = WEBSITE
This issue has been solved last week. sorry for the inconvenience. Anonymous
10:49 Support #6553 (Work Completed-End life cycle): [SCP ID :##3352##] : DESKMATE: KFH Group Employee ...
This issue has been solved last week. Due to internet problem we faced last week, i cant update you about the issue. ... Anonymous
10:46 Support #6552 (Work Completed-End life cycle): [SCP ID :##3351##] : DESKMAN: To Remove Banner -...
This issue has been solved last week. Anonymous
10:23 Support #6557: [SCP ID :##3356##] : URGENT = WEBSITE (2/9/2016)
Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif
10:22 Support #6548: Re: [SCP ID :##3349##] : URGENT = WEBSITE
Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif
10:22 Support #6553: [SCP ID :##3352##] : DESKMATE: KFH Group Employee Engagement.
Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif
10:21 Support #6552: [SCP ID :##3351##] : DESKMAN: To Remove Banner - Campaign Ended 31 August 2016 (...
Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif
10:21 Support #6547: Re: [Request ID :##3348##] : URGENT = WEBSITE
Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif

September 02, 2016

11:15 Support #6557 (Work Completed-End life cycle): [SCP ID :##3356##] : URGENT = WEBSITE (2/9/2016)
Hi,
Kindly attend below request:
Pls see the profile of Directors:
Mohammed Nasser Al-Fouzan
Please ADD L... Zahir Abd Latif

September 01, 2016

18:01 Support #6542 (Closed - End of life cycle): [SCP ID :##3346##] : WEBSITE - CORPORATE INFO
Issue closed in SCP. Zahir Abd Latif
18:00 Support #6541 (Closed - End of life cycle): [SCP ID: ##3345## : URGENT - DESKMATE: CEO ]
Issue closed in SCP. Zahir Abd Latif
18:00 Support #6540 (Closed - End of life cycle): [SCP ID :##3344##] : URGENT: SUPER URGENT! - WEBSITE
Issue closed in SCP. Zahir Abd Latif
17:39 Task #6530: [Internal Testing] Apostrophe Issue
Done except Jompay transactions. Nurul Akmal
09:42 Support #6542 (Pending Customer Feedback): [SCP ID :##3346##] : WEBSITE - CORPORATE INFO
Zahir Abd Latif
09:39 Support #6541 (Pending Customer Feedback): [SCP ID: ##3345## : URGENT - DESKMATE: CEO ]
Zahir Abd Latif
09:36 Support #6540 (Pending Customer Feedback): [SCP ID :##3344##] : URGENT: SUPER URGENT! - WEBSITE
Zahir Abd Latif
09:25 Support #6555 (Closed - End of life cycle): [SCP ID :##3354##] : BVMC Report Cust Name Split into...
Hi,
Kindly attend below request:
In BVMC User Activities Report dated 26.08.2016, there’s 1 customer’s name “YANG... Zahir Abd Latif
09:20 Support #6554 (Closed - End of life cycle): [SCP ID :##3353##] : 1 IBG OFI Trx Rejected by MyClea...
Hi,
Kindly attend below request:
There's 1 IBG trx at OFI W5 (26/08/2016) which performed by KLMain was rejected ... Zahir Abd Latif
09:16 Support #6553 (Work Completed-End life cycle): [SCP ID :##3352##] : DESKMATE: KFH Group Employee ...
Hi,
Kindly attend below request:
to upload in "Latest News"
http://deskmate.kfh.com.my/ Zahir Abd Latif
Avatar?id=1733&size=24 08:36 Support #6552 (Work Completed-End life cycle): [SCP ID :##3351##] : DESKMAN: To Remove Banner -...
Hi Athira
Kindly help attend to this case
Thanks Ahmad Hazri
 

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