Activity

From February 29, 2020 to March 29, 2020

11:01 Support #10711 (Closed - End of life cycle): [SCP ID :##5291##] : BIB SI - Error: Hi Hafiz,
Kindly attend below request.... Nurul Akmal

14:10 Support #10708 (Pending Customer Feedback): [SCP ID :##5288##] : CIB SI - Total Error = 2 | 20/03...: Root Cause: Error transactions (2 IBG transactions) due to not able to connect to IBG webservice. IBG server throw ou... Yap Kah Yan
09:08 Support #10709 (Closed - End of life cycle): [SCP ID :##5289##] : IBG OFI w1 - 20/03/2020: Hi,
Kindly attend below request:
IBG OFI W1 today not processed.
Kindly assist to check Zahir Abd Latif
09:06 Support #10708 (Closed - End of life cycle): [SCP ID :##5288##] : CIB SI - Total Error = 2 | 20/0...: Hi,
Kindly attend below request:
We received email notification mentioned Total Error : 2 for CIB SI.
Kindly ass... Zahir Abd Latif

16:13 Support #10532 (Closed - End of life cycle): [SCP ID :##5207##] : Deskmate Clean Up Exercise - BA...: Issue closed in SCP. Zahir Abd Latif
16:13 Support #10691 (Closed - End of life cycle): [SCP ID :##5279##] : Deskmate Update : End of emplo...: Zahir Abd Latif
16:13 Support #10691: [SCP ID :##5279##] : Deskmate Update : End of employment and staff directory ame...: Issue closed in SCP. Zahir Abd Latif
16:11 Support #10700: [SCP ID :##5283##] : CMS | Bulk Payment Pending Approval issue | COSHARE HOLDING...: Kah Yan, Mar 17, 2020 04:00 PM:-
Please find the patch at below path
\\10.20.8.35\Internet Banking\20200317_5283_... Zahir Abd Latif
15:59 Support #10699 (Pending Customer Feedback): [SCP ID :##5282##] : KFH Online Registered Duitnow On...: Kar Chun, Mar 17, 2020 10:36 AM:-... Zahir Abd Latif
15:54 Support #10700 (Pending Customer Feedback): [SCP ID :##5283##] : CMS | Bulk Payment Pending Appr...: Kah Yan, Mar 16, 2020 06:30 PM:-
As per provided data, the second bulk is successfully approved. Below findings fo... Zahir Abd Latif
10:20 Support #10532 (Pending Customer Feedback): [SCP ID :##5207##] : Deskmate Clean Up Exercise - BAN...: Done. Pending user to verify. Lizahwati Basirun
10:19 Support #10691 (Pending Customer Feedback): [SCP ID :##5279##] : Deskmate Update : End of employ...: Done. Pending user to verify. Lizahwati Basirun

17:43 Support #10701 (Closed - End of life cycle): [SCP ID :##5284##] : Cannot open Gold Account (KFH O...: Hi,
Kindly attend below request:
Email from customer below is referred.

Customer unable to open new KFH G... Zahir Abd Latif
15:36 Support #10700 (Closed - End of life cycle): [SCP ID :##5283##] : CMS | Bulk Payment Pending App...: Hi,
Kindly attend below request:
Received enquiry from customer in regards to Bulk Payment Transfer transaction v... Zahir Abd Latif
12:26 Support #10699 (Closed - End of life cycle): [SCP ID :##5282##] : KFH Online Registered Duitnow O...: Hi,
Kindly attend below request:
Customer unable to perform Registered Duitnow via KFH Online, Error Code 0015.
... Zahir Abd Latif

10:32 Support #10691 (Closed - End of life cycle): [SCP ID :##5279##] : Deskmate Update : End of emplo...: Hi,
Kindly attend below request:
Kindly update the staff directory as follows:

End of Employment
No.
... Zahir Abd Latif

16:55 Support #10683 (Closed - End of life cycle): [SCP ID :##5276##] : Pending approval issue | VRAT G...: Hi,
Kindly attend below request:
Received enquiry from customer in regards to 3rd Party Transfer transaction via ... Zahir Abd Latif

00:25 Support #10667 (Closed - End of life cycle): [SCP ID :##5268##] : CIB SI - ERROR: Hi,
Kindly attend below request:
We encountered CIB SI for 1 transaction today (1-mar-2020).
The customer accou... Zahir Abd Latif

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