Activity
From March 07, 2020 to April 05, 2020
March 30, 2020
- 13:25 Support #10711 (Pending Customer Feedback): [SCP ID :##5291##] : BIB SI - Error
- Hafiz,Mar 25, 2020 12:53 PM:-
Finding
missing jompay si code because source code not update.
Solution
Pl... - 13:20 Support #10709 (Pending Customer Feedback): [SCP ID :##5289##] : IBG OFI w1 - 20/03/2020
- Kah Yan, Mar 20, 2020 09:25 AM:-
Root cause: out of memory since 12 am today
Kindly check if there is any spike o... - 13:14 Support #10701 (Pending Customer Feedback): [SCP ID :##5284##] : Cannot open Gold Account (KFH On...
- Kah Yan, Mar 16, 2020 06:09 PM:-...
- 12:44 Support #10699 (Closed - End of life cycle): [SCP ID :##5282##] : KFH Online Registered Duitnow O...
- Issue closed in SCP.
- 12:43 Support #10640 (Closed - End of life cycle): [SCP ID :##5253##] : Payment Clearing Account ** GL ...
- Issue closed in SCP.
- 12:36 Support #10708 (Closed - End of life cycle): [SCP ID :##5288##] : CIB SI - Total Error = 2 | 20/0...
- Issue closed in SCP.
- 12:28 Support #10700 (Closed - End of life cycle): [SCP ID :##5283##] : CMS | Bulk Payment Pending App...
- Issue closed in SCP.
March 25, 2020
- 11:01 Support #10711 (Closed - End of life cycle): [SCP ID :##5291##] : BIB SI - Error
- Hi Hafiz,
Kindly attend below request....
March 20, 2020
- 14:10 Support #10708 (Pending Customer Feedback): [SCP ID :##5288##] : CIB SI - Total Error = 2 | 20/03...
- Root Cause: Error transactions (2 IBG transactions) due to not able to connect to IBG webservice. IBG server throw ou...
- 09:08 Support #10709 (Closed - End of life cycle): [SCP ID :##5289##] : IBG OFI w1 - 20/03/2020
- Hi,
Kindly attend below request:
IBG OFI W1 today not processed.
Kindly assist to check - 09:06 Support #10708 (Closed - End of life cycle): [SCP ID :##5288##] : CIB SI - Total Error = 2 | 20/0...
- Hi,
Kindly attend below request:
We received email notification mentioned Total Error : 2 for CIB SI.
Kindly ass...
March 17, 2020
- 16:13 Support #10532 (Closed - End of life cycle): [SCP ID :##5207##] : Deskmate Clean Up Exercise - BA...
- Issue closed in SCP.
- 16:13 Support #10691 (Closed - End of life cycle): [SCP ID :##5279##] : Deskmate Update : End of emplo...
- 16:13 Support #10691: [SCP ID :##5279##] : Deskmate Update : End of employment and staff directory ame...
- Issue closed in SCP.
- 16:11 Support #10700: [SCP ID :##5283##] : CMS | Bulk Payment Pending Approval issue | COSHARE HOLDING...
- Kah Yan, Mar 17, 2020 04:00 PM:-
Please find the patch at below path
\\10.20.8.35\Internet Banking\20200317_5283_... - 15:59 Support #10699 (Pending Customer Feedback): [SCP ID :##5282##] : KFH Online Registered Duitnow On...
- Kar Chun, Mar 17, 2020 10:36 AM:-...
- 15:54 Support #10700 (Pending Customer Feedback): [SCP ID :##5283##] : CMS | Bulk Payment Pending Appr...
- Kah Yan, Mar 16, 2020 06:30 PM:-
As per provided data, the second bulk is successfully approved. Below findings fo... - 10:20 Support #10532 (Pending Customer Feedback): [SCP ID :##5207##] : Deskmate Clean Up Exercise - BAN...
- Done. Pending user to verify.
- 10:19 Support #10691 (Pending Customer Feedback): [SCP ID :##5279##] : Deskmate Update : End of employ...
- Done. Pending user to verify.
March 16, 2020
- 17:43 Support #10701 (Closed - End of life cycle): [SCP ID :##5284##] : Cannot open Gold Account (KFH O...
- Hi,
Kindly attend below request:
Email from customer below is referred.
Customer unable to open new KFH G... - 15:36 Support #10700 (Closed - End of life cycle): [SCP ID :##5283##] : CMS | Bulk Payment Pending App...
- Hi,
Kindly attend below request:
Received enquiry from customer in regards to Bulk Payment Transfer transaction v... - 12:26 Support #10699 (Closed - End of life cycle): [SCP ID :##5282##] : KFH Online Registered Duitnow O...
- Hi,
Kindly attend below request:
Customer unable to perform Registered Duitnow via KFH Online, Error Code 0015.
...
March 12, 2020
- 10:32 Support #10691 (Closed - End of life cycle): [SCP ID :##5279##] : Deskmate Update : End of emplo...
- Hi,
Kindly attend below request:
Kindly update the staff directory as follows:
End of Employment
No.
...
March 11, 2020
- 16:55 Support #10683 (Closed - End of life cycle): [SCP ID :##5276##] : Pending approval issue | VRAT G...
- Hi,
Kindly attend below request:
Received enquiry from customer in regards to 3rd Party Transfer transaction via ...
March 09, 2020
- 15:54 Support #10667 (Closed - End of life cycle): [SCP ID :##5268##] : CIB SI - ERROR
- Issue closed in SCP.
- 15:53 Support #10640 (Pending Customer Feedback): [SCP ID :##5253##] : Payment Clearing Account ** GL R...
- Hafiz,Feb 28, 2020 03:54 PM:-...
- 10:38 Support #10544: [SCP ID :##5210##] : Weblogic DR - telnet issue
- Checked by ABS, physical LAN port issue. Resolved by replacing a new motherboard.
Also available in: Atom