Activity

From May 22, 2020 to June 20, 2020

June 18, 2020

09:16 Support #10894 (Closed - End of life cycle): [SCP ID :##5392##] : Delegation of Authority
Hi,
Kindly attend below request:-
Please help to replace the items highlighted below with the ones attached.
!...
Zahir Abd Latif

June 17, 2020

18:11 Support #10891 (Closed - End of life cycle): [SCP ID :##5391##] : IBG Upload Error | Pending App...
Hi,
Kindly attend below request:-
Dear team,
User encountered 'Error while performing your request' during upl...
Zahir Abd Latif
12:18 Support #10888 (Closed - End of life cycle): [SCP ID :##5390##] : DIRECTORY: CORPORATE BANKING JU...
Hi,
Kindly attend below request:
NO. 1
CB1 DELETE GOH CHAP YONG
NO. 2
CB1 ADD Che Haslina Md Rahim
MO...
Zahir Abd Latif

June 16, 2020

11:17 Support #10881 (Closed - End of life cycle): [SCP ID :##5386##] : Deskmate Update : End of employ...
Hi Hafiz,
Kindly attend below request....
Nurul Akmal

June 15, 2020

14:00 Support #10878 (Closed - End of life cycle): [SCP ID :##5585##] : BVMC - Unable to Print Jompay R...
Hi Hafiz,
Kindly attend below request....
Nurul Akmal

June 12, 2020

13:45 Support #10860 (Closed - End of life cycle): [SCP ID :##5378##] : IBG Rejected - 09 Jun 2020
Issue closed in SCP. Zahir Abd Latif
13:44 Support #10843 (Closed - End of life cycle): [SCP ID :##5373##] : CMS - Maker Transaction not Vis...
Issue closed in SCP. Zahir Abd Latif
13:43 Support #10833 (Closed - End of life cycle): [SCP ID :##5369##] : ePay transactions
Issue closed in SCP. Zahir Abd Latif
13:42 Support #10811 (Closed - End of life cycle): [SCP ID :##5355##] : Inconsistent FPX Report
Issue closed in SCP. Zahir Abd Latif

June 11, 2020

14:04 Support #10860 (Pending Customer Feedback): [SCP ID :##5378##] : IBG Rejected - 09 Jun 2020
Hafiz, Jun 11, 2020 01:37 PM:-... Zahir Abd Latif
14:01 Support #10811 (Pending Customer Feedback): [SCP ID :##5355##] : Inconsistent FPX Report
Kah Yan, May 29, 2020 01:57 PM:-... Zahir Abd Latif
13:56 Support #10833 (Pending Customer Feedback): [SCP ID :##5369##] : ePay transactions
Kah Yan, Jun 9, 2020 10:36 AM:-
Dear Shahrul,...
Zahir Abd Latif
13:49 Support #10843 (Pending Customer Feedback): [SCP ID :##5373##] : CMS - Maker Transaction not Visi...
Kah Yan, Jun 4, 2020 12:44 PM:-... Zahir Abd Latif

June 09, 2020

09:12 Support #10860 (Closed - End of life cycle): [SCP ID :##5378##] : IBG Rejected - 09 Jun 2020
Hi,
Kindly attend below request:-
OFI W1 rejected at Paynet with Error Code 97 - Host Declined
Zahir Abd Latif

June 08, 2020

17:45 Support #10859: [SCP ID :##5377##] : 2FA-Source Code Merging Post Implementation Issue
Dear Aditya,
Kindly assist.
Thanks.
Zahir Abd Latif
17:41 Support #10859 (Work Completed-End life cycle): [SCP ID :##5377##] : 2FA-Source Code Merging Pos...
Hi,
Kindly attend below request:-
Please find the latest reported issue for 2FA. There is one customer from Kuwai...
Zahir Abd Latif

June 04, 2020

12:32 Support #10843 (Closed - End of life cycle): [SCP ID :##5373##] : CMS - Maker Transaction not Vis...
Hi,
Kindly attend below request:-
Please help to investigate on issue user's posted transaction not appeared in t...
Zahir Abd Latif

June 03, 2020

14:54 Support #10837 (Closed - End of life cycle): [SCP ID :##5372##] : Deskmate Contents Update
Hi,
Kindly attend below request:-
Please help to proceed with the changes in Deskmate as attached.
!https://su...
Zahir Abd Latif
10:02 Change #10834 (Closed - End of life cycle): [SCP ID :##5370##] : BNM Requirement to address the ...
Hi,
Kindly attend below request:-
BNM Requirement to address the SMS OTP TAC fraud. BRS attached for assessment.
Zahir Abd Latif

June 02, 2020

17:54 Support #10833 (Closed - End of life cycle): [SCP ID :##5369##] : ePay transactions
Hi,
Kindly attend below request:-
Transactions was successfully at ePay, but after further checking it was a reve...
Zahir Abd Latif
17:22 Support #10832 (Closed - End of life cycle): SCP ID :##5368##] : Deskmate Update : BCP Information
Hi,
Kindly attend below request:-
Kindly update the Branches BCP information in the deskmate as follows:
1. ...
Zahir Abd Latif
17:18 Support #10831 (Closed - End of life cycle): SCP ID :##5367##] : Deskmate Update : BCP Updates
Hi,
Kindly attend below request:-
Kindly Update the BCP information on the dskmate as follows:
1) BCP Plan D...
Zahir Abd Latif

June 01, 2020

17:20 Support #10816 (Closed - End of life cycle): [SCP ID :##5359##] : Pending IBG - Red Sea Housing S...
Hi,
Kindly attend below request:-
Kindly be informed that RED SEA HOUSING MALAYSIA SDN BHDfka AM MODULAR SDN BHD ...
Zahir Abd Latif
14:28 Support #10815 (Closed - End of life cycle): SCP ID :##5358##] : Deskmate Update : New Hire Update
Hi,
Kindly attend below request:-
Staff Id ...
Zahir Abd Latif

May 29, 2020

15:24 Support #10812 (Dropped-End of life cycle): [SCP ID :##5356##] : DuitNow Transaction error code 100
Error. Duplicate case. Zahir Abd Latif
15:22 Support #10813 (Closed - End of life cycle): [SCP ID :##5356##] : DuitNow Transaction error code 100
Hi,
Kindly attend below request:-
Below duitnow transaction return error 100
IBref no : 0007086109
date&t...
Zahir Abd Latif
15:19 Support #10812 (Dropped-End of life cycle): [SCP ID :##5356##] : DuitNow Transaction error code 100
Hi,
Kindly attend below request:-
DuitNow Transaction error code 100
Zahir Abd Latif

May 28, 2020

12:54 Support #10811 (Closed - End of life cycle): [SCP ID :##5355##] : Inconsistent FPX Report
Hi,
Kindly attend below request:-
There are missing transactions from Corus Report Name: Fpx Transaction Enquiry ...
Zahir Abd Latif

May 22, 2020

18:14 Support #10791 (Closed - End of life cycle): [SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT ...
Issue closed in SCP. Zahir Abd Latif
17:18 Support #10791 (Pending Customer Feedback): [SCP ID :##5337##] : CMS | REGISTERED BILL PAYMENT T...
Hafiz, May 21, 2020 03:45 PM:... Zahir Abd Latif
17:14 Support #10793 (Closed - End of life cycle): [SCP ID :##5339##] : CIB SI Error - IBG Txn
Issue closed in SCP. Zahir Abd Latif
17:13 Support #10771 (Closed - End of life cycle): [SCP ID :##5322##] : Cash Management Solution | Pend...
Issue closed in SCP. Zahir Abd Latif
17:13 Support #10781 (Closed - End of life cycle): [SCP ID :##5327##] : IBG RFI Issue
Issue closed in SCP. Zahir Abd Latif
13:14 Support #10806 (Closed - End of life cycle): [SCP ID :##5350##] : Deskmate Update : staff direct...
Hi,
Kindly attend below request:-
Kindly update the staff directory as follows:
Change that Zulraidi’s job Gra...
Zahir Abd Latif
 

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