Activity
From January 26, 2021 to February 24, 2021
February 24, 2021
- 17:15 Enhancement #11556 (Closed - End of life cycle): [SCP ID :##5765##] : IBG Enhancement
- Hi,
Kindly attend below request:-
Request for IBG Enhancement
February 23, 2021
- 09:29 Support #11543 (Closed - End of life cycle): [SCP ID :##5757##] : Bulk Payment Issue
- Issue closed in SCP.
- 09:27 Support #11513 (Closed - End of life cycle): [SCP ID :##5737##] : OFI - Incorrect Name
- Issue closed in SCP.
February 22, 2021
- 11:46 Support #11548 (Closed - End of life cycle): [SCP ID :##5759##] : Wrong DuitNow Type sent to Powe...
- Hi,
Kindly attend below request:-
Please check on below transaction as we received complaint on unable to proceed...
February 19, 2021
- 15:31 Support #11513 (Pending Customer Feedback): [SCP ID :##5737##] : OFI - Incorrect Name
- Kah Yan, Feb 18, 2021 05:28 PM:-...
- 15:28 Support #11543 (Pending Customer Feedback): [SCP ID :##5757##] : Bulk Payment Issue
- Kah Yan, Feb 18, 2021 05:28 PM:-...
- 15:24 Support #11544 (Closed - End of life cycle): [SCP ID :##5758##] : JomPAY Error
- Issue closed in SCP.
- 15:24 Support #11536 (Closed - End of life cycle): [SCP ID :##5752##] : KFHOnline & CMS Website Cookies
- Issue closed in SCP.
February 18, 2021
- 14:54 Support #11544 (Pending Customer Feedback): [SCP ID :##5758##] : JomPAY Error
- Kah Yan, Feb 18, 2021 01:33 PM:-...
- 14:49 Support #11536 (Pending Customer Feedback): [SCP ID :##5752##] : KFHOnline & CMS Website Cookies
- Hafiz, Feb 11, 2021 03:21 PM:-...
- 14:46 Support #11532 (Closed - End of life cycle): [SCP ID :##5749##] : Main Page New Tab for BUZZ
- Done by Hafiz as per request.
Issue closed in SCP. - 10:48 Support #11544 (Closed - End of life cycle): [SCP ID :##5758##] : JomPAY Error
- Hi,
Kindly attend below request:-
This is to formalize the request raised yesterday. Please help to check on the ... - 10:41 Support #11543 (Closed - End of life cycle): [SCP ID :##5757##] : Bulk Payment Issue
- Hi,
Kindly attend below request:-
This is to formalize the request raised yesterday. Issue found during user test...
February 16, 2021
- 11:11 Support #11507 (Closed - End of life cycle): [SCP ID :##5731##] : Unable to Reset Secure Pass No
- Kah Yan, Jan 27, 2021 11:03 AM:-...
February 11, 2021
- 14:23 Support #11536 (Closed - End of life cycle): [SCP ID :##5752##] : KFHOnline & CMS Website Cookies
- Hi,
Kindly attend below request:-
Please confirm on website cookies at our KFHOnline and CMS if any. Kindly refer...
February 10, 2021
- 12:17 Support #11532 (Closed - End of life cycle): [SCP ID :##5749##] : Main Page New Tab for BUZZ
- Hi,
Kindly attend below request:-
Please help to add new tab (after Messages from The CEO) and name it BUZZ! Kind... - 09:36 Support #11519 (Closed - End of life cycle): [SCP ID :##5740##] : End of Employment & Staff Movement
- Done by Kah Yan as per request.
Issue closed in SCP. - 09:35 Support #11514 (Closed - End of life cycle): [SCP ID :##5738##] : Revised DOA - Bankwide
- Done by Kah Yan as per request.
Issue closed in SCP.
February 09, 2021
- 14:27 Change #11501 (Review BRS): [SCP ID :##5726##] : Collection Agent File - Tabung Haji
- completed FSD
February 08, 2021
- 14:36 Support #11530 (Closed - End of life cycle): [SCP ID :##5747##] : Wrong info in JomPAY Bill Enqui...
- Hi,
Kindly attend below request:-
Please help to check on the issue reported by Business user where JomPAY Bill E...
February 05, 2021
- 12:23 Support #11467 (Closed - End of life cycle): [SCP ID :##5706##] : UNABLE TO RESET PASSWORD DUE TO...
- Shahrulnizam, Feb 5, 2021 12:11 PM:-...
- 11:48 Support #11464 (Closed - End of life cycle): [SCP ID :##5703##] : Unable to login - CMS - 29/12/2020
- Kah Yan, Dec 31, 2020 12:57 PM:-...
February 04, 2021
- 16:01 Support #11519 (Closed - End of life cycle): [SCP ID :##5740##] : End of Employment & Staff Movement
- Hi,
Kindly attend below request:-
Please remove the following staff from directory and search button:
EID Empl... - 10:42 Support #11514 (Closed - End of life cycle): [SCP ID :##5738##] : Revised DOA - Bankwide
- Hi,
Kindly attend below request:-
Please replace the DOA - Bankwide (12/04/2020) with the one attached.
!https...
February 03, 2021
- 10:48 Support #11511 (Closed - End of life cycle): [SCP ID :##5735##] : Content Update: Unit BCP Team L...
- Done by Hafiz as per request.
Issue closed in SCP.
February 02, 2021
- 11:10 Support #11513 (Closed - End of life cycle): [SCP ID :##5737##] : OFI - Incorrect Name
- Hi,
Kindly attend below request:-
Please assist to check why below transaction have same debtor & creditor name. ...
January 29, 2021
- 09:31 Support #11511 (Closed - End of life cycle): [SCP ID :##5735##] : Content Update: Unit BCP Team L...
- Hi,
Kindly attend below request:-
Please help to update the following Unit BCP Team Leaders:
http://deskmate.kfh...
January 26, 2021
- 15:56 Support #11507 (Closed - End of life cycle): [SCP ID :##5731##] : Unable to Reset Secure Pass No
- Hi,
Kindly attend below request:-
Customer unable to reset secure pass no. in CMS
Contact center tried to send ...
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