Activity

From December 27, 2020 to January 25, 2021

January 19, 2021

09:12 Support #11499 (Closed - End of life cycle): [SCP ID :##5724##] : Reset Secure Pass Error: Hi,
Kindly attend below request:-
Please confirm if below issue is the same as discovered by Penril team for one ... Zahir Abd Latif

January 18, 2021

09:32 Support #11495 (Closed - End of life cycle): [SCP ID :##5722##] : kfhib06 -two times server sudde...: Hi,
Kindly attend below request:-
We want to report that last night kfhib06 suddenly hanged. check physical all n... Zahir Abd Latif

January 13, 2021

14:43 Support #11473 (Closed - End of life cycle): [SCP ID :##5711##] : TAC Not Received -KFH Online: Issue closed in SCP. Zahir Abd Latif
14:42 Support #11488 (Closed - End of life cycle): [SCP ID :##5719##] : IB Transaction Enquiry Report: Issue closed in SCP. Zahir Abd Latif
10:25 Support #11489 (Closed - End of life cycle): [SCP ID :##5720##] : BVMC Report Query: Hi,
Kindly attend below request:-
Please assist on below queries from ITG, they need to present the list to audit... Zahir Abd Latif

January 12, 2021

14:49 Support #11473 (Pending Customer Feedback): [SCP ID :##5711##] : TAC Not Received -KFH Online: Hafiz, Jan 7, 2021 06:55 PM:-... Zahir Abd Latif
14:46 Support #11488 (Pending Customer Feedback): [SCP ID :##5719##] : IB Transaction Enquiry Report: Kah Yan, Jan 11, 2021 05:32 PM:-... Zahir Abd Latif

January 11, 2021

10:20 Support #11488 (Closed - End of life cycle): [SCP ID :##5719##] : IB Transaction Enquiry Report: Hi,
Kindly attend below request:-
Kindly assist to check IB Transaction Enquiry at Corus Report is unavailable to... Zahir Abd Latif

January 07, 2021

15:11 Support #11056 (Closed - End of life cycle): [SCP ID :##5434##] : Unable to Debit at CMS: Patch:- Static session to database
Issue closed in SCP. Zahir Abd Latif
15:10 Support #11029 (Closed - End of life cycle): [SCP ID :##5424##] : Verification Page - Error while...: Finding
1) missing data at table BIB_BULKPAYMENT
2) found several error related to database near initiate time
3) ... Zahir Abd Latif
15:08 Support #10891 (Closed - End of life cycle): [SCP ID :##5391##] : IBG Upload Error | Pending App...: Issue closed in SCP. Zahir Abd Latif
15:07 Support #10773 (Closed - End of life cycle): [SCP ID :##5324##] : IBG Server - Out of memory: Issue closed in SCP. Zahir Abd Latif
15:06 Support #10376 (Closed - End of life cycle): [SCP ID :##5151##] : IB TT Country List - Request f...: Issue closed in SCP. Zahir Abd Latif
15:05 Support #11469 (Closed - End of life cycle): [SCP ID :##5708##] : SMS OTP Reimplementation Issue:...: Issue closed in SCP. Zahir Abd Latif
15:04 Support #11468 (Closed - End of life cycle): [SCP ID :##5707##] : SMS OTP Reimplemention Issue: U...: Issue closed in SCP. Zahir Abd Latif
15:04 Support #11466 (Closed - End of life cycle): [SCP ID :##5705##] : OFI Nacha Processed on Public H...: Issue closed in SCP. Zahir Abd Latif
15:04 Support #11460 (Closed - End of life cycle): [SCP ID :##5700##] : UNABLE TO LOGIN - service curre...: Issue closed in SCP. Zahir Abd Latif
15:03 Support #11458 (Closed - End of life cycle): [SCP ID :##5697##] : SMS OTP Post Implementation - F...: Issue closed in SCP. Zahir Abd Latif
15:02 Support #11453 (Closed - End of life cycle): [SCP ID :##5692##] : FPX Transaction Successful - bu...: Issue closed in SCP. Zahir Abd Latif
15:02 Support #11452 (Closed - End of life cycle): [SCP ID :##5691##] : Gold Account - New account: Issue closed in SCP. Zahir Abd Latif
15:01 Support #11461 (Closed - End of life cycle): [SCP ID :##5699##] : Unable to Reset Password for KF...: Issue closed in SCP. Zahir Abd Latif
09:10 Support #11473 (Closed - End of life cycle): [SCP ID :##5711##] : TAC Not Received -KFH Online: Hi,
Kindly attend below request:-
Please help to check on the issue below.
Customer unable to receive TAC from... Zahir Abd Latif

January 06, 2021

11:02 Change #10834 (Closed - End of life cycle): [SCP ID :##5370##] : BNM Requirement to address the ...: This CR has been completed and successfully migrated to production on Dec 28, 2020.
Lizahwati Basirun

January 05, 2021

13:32 Support #11469 (Pending Customer Feedback): [SCP ID :##5708##] : SMS OTP Reimplementation Issue: ...: Hafiz, Jan 4, 2021 12:04 PM:-
Please get the patches from below path :-
//10.20.8.35/internet banking/20201221_SM... Zahir Abd Latif
13:28 Support #11468 (Pending Customer Feedback): [SCP ID :##5707##] : SMS OTP Reimplemention Issue: Un...: Hafiz, Jan 4, 2021 12:04 PM:-
Please get the patches from below path :-
//10.20.8.35/internet banking/20201221_SM... Zahir Abd Latif
13:26 Support #11466 (Pending Customer Feedback): [SCP ID :##5705##] : OFI Nacha Processed on Public Ho...: Kah Yan, Jan 3, 2021 08:41 AM:-... Zahir Abd Latif
13:18 Support #11458 (Pending Customer Feedback): [SCP ID :##5697##] : SMS OTP Post Implementation - FP...: Zahir Abd Latif
13:12 Support #11453 (Pending Customer Feedback): [SCP ID :##5692##] : FPX Transaction Successful - but...: Hafiz, Jan 4, 2021 04:29 PM:-
Finding
Request transfer at ethix core was successful. refer log below
Please ch... Zahir Abd Latif
13:09 Support #11452 (Pending Customer Feedback): [SCP ID :##5691##] : Gold Account - New account: Hafiz, Jan 4, 2021 12:40 PM:-... Zahir Abd Latif
13:00 Support #11458 (Closed - End of life cycle): [SCP ID :##5697##] : SMS OTP Post Implementation - F...: Issue closed in SCP.
Zahir Abd Latif

January 02, 2021

15:15 Support #11469 (Closed - End of life cycle): [SCP ID :##5708##] : SMS OTP Reimplementation Issue:...: Hi,
Kindly attend below request:-
This is to formalized the reported issue last week, found during the fixes test... Zahir Abd Latif
15:06 Support #11468 (Closed - End of life cycle): [SCP ID :##5707##] : SMS OTP Reimplemention Issue: U...: Hi,
Kindly attend below request:-
This is to formalize the reported issue happen last week. The issue happend whe... Zahir Abd Latif

January 01, 2021

14:57 Support #11467 (Closed - End of life cycle): [SCP ID :##5706##] : UNABLE TO RESET PASSWORD DUE TO...: Hi,
Kindly attend below request:-
Customer was unable to reset password due to keep on receiving same TAC no. eve... Zahir Abd Latif
09:50 Support #11466 (Closed - End of life cycle): [SCP ID :##5705##] : OFI Nacha Processed on Public H...: Hi Kah Yan,
Kindly attend below request:-
Kindly check on the IBG OFI nacha issue.
The process is still running... Zahir Abd Latif

December 31, 2020

16:04 Support #11463 (Closed - End of life cycle): [SCP ID :##5702##] : Payroll Calendar 2021: User verified ok. Log closed. Nurul Akmal
16:03 Support #11465 (Closed - End of life cycle): [SCP ID :##5704##] : DESKMATE: End of Employment as ...: User verified ok. Log closed. Nurul Akmal
15:18 Support #11464 (Development / Work In Progress): [SCP ID :##5703##] : Unable to login - CMS - 29/...: Yap Kah Yan
15:18 Support #11460 (Pending Customer Feedback): [SCP ID :##5700##] : UNABLE TO LOGIN - service curren...: Kindly find the patch
\\10.20.8.35\Internet Banking\20201221_SMS_OTP_combined\patch_after_prod_20201228
Test Resu... Yap Kah Yan
15:16 Support #11461 (Pending Customer Feedback): [SCP ID :##5699##] : Unable to Reset Password for KFH...: Findings: HPS return HSM RC=01
Below our finding on provided data. We were unable to find the other two data in ... Yap Kah Yan
15:14 Support #11460 (Development / Work In Progress): [SCP ID :##5700##] : UNABLE TO LOGIN - service c...: Yap Kah Yan
15:14 Support #11465 (Pending Customer Feedback): [SCP ID :##5704##] : DESKMATE: End of Employment as a...: update as per request Yap Kah Yan
15:13 Support #11463 (Pending Customer Feedback): [SCP ID :##5702##] : Payroll Calendar 2021: update as per request Yap Kah Yan
15:11 Support #11458 (Pending Customer Feedback): [SCP ID :##5697##] : SMS OTP Post Implementation - FP...: Kindly find the patch
\\10.20.8.35\Internet Banking\20201221_SMS_OTP_combined\patch_after_prod_20201228
Test Resu... Yap Kah Yan
10:06 Support #11465 (Closed - End of life cycle): [SCP ID :##5704##] : DESKMATE: End of Employment as ...: Hi Kah Yan,
Kindly assist below request.... Nurul Akmal

December 30, 2020

15:23 Support #11464 (Closed - End of life cycle): [SCP ID :##5703##] : Unable to login - CMS - 29/12/2020: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal
10:34 Support #11463 (Closed - End of life cycle): [SCP ID :##5702##] : Payroll Calendar 2021: Hi Kah Yan,
Kindly assist below request.... Nurul Akmal

December 28, 2020

15:26 Support #11461 (Closed - End of life cycle): [SCP ID :##5699##] : Unable to Reset Password for KF...: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal
15:23 Support #11460 (Closed - End of life cycle): [SCP ID :##5700##] : UNABLE TO LOGIN - service curre...: Hi Kah Yan,
Kindly attend below request.... Nurul Akmal
09:49 Support #11458 (Closed - End of life cycle): [SCP ID :##5697##] : SMS OTP Post Implementation - F...: Hi Kah Yan,
Kindly assist below request.... Nurul Akmal

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